Room is small not as appears in the photos
Receptionists are not helpful, hardly listen or look at your face
WiFi off for a day and did not compensate
Faris
Faris (8 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月20日
Excellent service staff very kind and helpful breakfast a lot of variety
Room very clean I recommend this hotel
Rafah
Rafah (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月14日
Metro en tram station in walkingdistance and a beautiful mosque across the street
Laila
Laila (5 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月25日
Imran
Imran (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月25日
Location was okay a bit far from everything. In general hotel was good, breakfast was okay. I was very disappointed with the gym it's not even a gym, weights were wrapped with celotape making it very unsafe. Swimming pool was great size but the shock surprise I was only allowed to use it till 5pm and after that 100$ charge. I will complain regards to this matter as this ruined my stay and was not stated anywhere in my booking. In general hotel was good and is okay to stay in.
Suriya
Suriya (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月23日
Not god
Sammy
Sammy (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月23日
El hotel en general bueno, pero. Elegi el hotel por la piscina pero resulto que tiene costo el ingreso despues de las 17:00 no pude meterme por esa razon, y el costo se me hacia elevado. El AC del cuarto no es suficiente para enfriarlo
Nadim Caleb
Nadim Caleb (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月20日
Shamir
Shamir (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月9日
The room wasn’t as expected . I was let down . Service was very poor . I didn’t get what I paid for . It was a special visit and I was told lies after lies . I requested a nice desert didn’t even get that . Over all I wouldn’t visit again .
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年7月22日
Shayan
Shayan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月20日
ZEHRA
ZEHRA (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月15日
Very poor towels quality, poor quality and variety of breakfast choices. The rest is good.
Simone
Simone (7 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月15日
Simone
Simone (7 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年7月12日
Cons:
- first night: water was dripping from the roof and had to be shifted to another room.
- called for an iron on second day, didn’t recieve so we left without ironing. Called for an iron on third day and request was ignored until we rang the 3rd time absoloutley fuming.
- beds are hard and uncomfortable
Pillows and throws were dirty with makeup stain on it from previous guests.
- mouldy dirty bathroom
- aircon didn’t work properly
- front desk staff tried to offer us a transfer back to the airport at a much higher price but we had already booked a taxi back for a cheaper price.
- for a 4 star hotel i would expect staff to atleast help us carry our luggage to the taxi - this did not happen.
Wouldn’t stay here again
Pros: the views from our room
Amna
Amna (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月7日
Asem
Asem (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月7日
marie-pierre
marie-pierre (5 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年6月29日
Place is an absolutely a dump. Very tiny rooms. They dont have iron stands and their irons are filthy ruined our clothes that we want it to wear for relatives wedding. I would not recommend it to no one. Most of the rooms light didnt work.
azeem
azeem (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月9日
Camilla
Camilla (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月6日
Hussam
Hussam (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月30日
FAYCEL
FAYCEL (10 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年5月29日
Room are small and beds are small too Me my Mrs, and my son he is 5 year old had to share one bed which was to small and we stayed there for a week but it’s looks big in pictures.Carpet was dirty.Breakfast very limited and if you want orange juice you have to pay 60TL per small glass.i will say it’s 3 star hotel.
Syed Ali Akbar
Syed Ali Akbar (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月23日
En général j'ai apprécié mon séjour au hotel Grand Gulsoy. Ma chambre était toujours bien nettoyé. Le déjeuner avait une grande variété de légume et de fruit frais. L'emplacement de l'hotel est à proximité d'une station de métro.
Daniel
Daniel (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年3月27日
Great location
Great location
The room was quite small compared to other 4 stars hotels, but all clean