Internet is unstable, room is old, breakfast is awful. Not recommended at all.
CHUN-HSIANG
CHUN-HSIANG (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月31日
Lisan
Lisan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Lisan
Lisan (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月12日
Carles
Carles (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Lisan
Lisan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
Lisan
Lisan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Lisan
Lisan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
Lisan
Lisan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
Lisan
Lisan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月11日
Rebecca
Rebecca (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月30日
KOTRACK INC
KOTRACK INC (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2022年6月10日
The staff are friendly and helpful. Being next to a shopping mall and bar/restaurant the location is very good.
However, when I walked in it smelt damp, looked damp and felt damp. Damp patches are evident on the walls where the wallpaper is discoloured/peeling and the paintwork is bubbling. This I’m sure has a lot to do with low occupancy levels during the recent pandemic. Having stayed in the Jatra many times previously, it is disappointing to see a marked deterioration in the fabric of the building. Significant investment is required to bring it back up to standard.
A final point, there is a choice of having a no smoking room; perhaps an area of the restaurant could be designated no smoking too. Arriving for breakfast newly showered and feeling fresh, I was then subjected to cigarette smoke from all directions. I left breakfast smelling like an ashtray.
John
John (3 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2021年5月1日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2020年9月24日
Jane
Jane (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2020年9月21日
nice room, but need to work on that AC
they upgraded my room into deluxe room due to unavailable requested bed. so my room is bigger, but the air conditioner was terrible. it was very hot especially at night. i couldn't sleep well
Jane
Jane (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2020年8月9日
Terrible internet, bad beds, good location
My god the beds are uncomfortable. THey are old hard mattresses and for a king bed you get 2 old flat pillows. The rooms are getting more and more tires and need new furnishing. Due to less occapancy they are currently mostly running on 1 elevator, which is a real pain , it can take 10 min to get down .
The internet is terrible, it is open so as soon as the mall opens everyone can use it and its so slow its stupid. Its unusable 23.5 hrs a day its so so slow.
Restaurant is still ok, considering the covid restrictions they do a good job, weirdly there is NO hand sanitizer available in the restaurant !
Sadly the pool bar is closed.
真實旅客
5 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2020年2月9日
Convenient Place to Stay
The main advantage of this hotel is its location straight next to the mall. An easy access to pubs and shops nearby.
The restaurant looks homy and live music was nice. The quality of the food wasn’t the best one
Milan
Milan (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年11月27日
真實旅客
10 晚行程
Expedia 真實旅客評價
8/10 很好
2019年8月12日
Hits and Misses
Size of the hotel room was large enough and comfortable for the standard rooms. Sheets were cleaned and floors in the room was mopped daily. However, there were a few cockroaches found in the public / common areas. Was also having a massage in the room when someone rang the doorbell twice. Was getting ready before walking to the door when the person opened the hotel room door but closed it immediately after realizing there were people in the room. This was not right for room service / housekeeping.
Germaine
Germaine (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2019年5月20日
Rooms were mouldy . Would not book again if staying in Balikpapan
真實旅客
3 晚友伴旅程
Expedia 真實旅客評價
4/10 一般
2019年5月19日
Not the best stay this time
I have stayed at this hotel a number of times. I had 4 showers during this stay, none of which had hot or very warm water. There was no bar soap provided for hand washing in my or my colleague’s room. At 4am I woke up smelling cigarette smoke. The hotel is however in a handy location.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2019年4月29日
Great staying for a business trip.
Room was spaciousness, clean and has a beautify sea view. Great location and convenience since the hotel is located next to the shopping mall. Reception staff was quite friendly and helpful.
Christopher
Christopher (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2019年4月4日
The hotel room wasn’t up to its 5 stars standard.
Mouldy walls & bathroom curtains could use some deep cleaning. But very friendly service & hospitality.
真實旅客
4 晚家庭旅程
Expedia 真實旅客評價
2/10 欠佳
2018年12月13日
I'll avoid this place in futur
Not according to the standard they claim on their website. Rooms furniture are old, poor cleaning, not so good smell inside, ...
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2018年12月5日
Quality is limited in Balikpapan without a doubt, but I am sure there are better hotels than this one. Room was very average, mattress was old, bathroom was not the cleanest, and they had forgotten to put towels and amenities in it. I would not recommend this hotel unless you have to.