I thought this hotel was wonderful. Safe gated place. Breakfast buffet was amazing. It had a lot of variety and tasty food. Staff were very friendly and accommodating. I had to leave my baggage for a few days because I was leaving Nairobi and they were very kind to hold on to my bags. Overall I had a great experience
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年1月13日
Helt greit.
Helt greit hotell i Nairobi. Kort vei til alt. Basseng med besøkende som ikke bor på hotellet, noe som gjør det overfylt og litt bråkete. Grei frokost.
Kelley
Kelley (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月5日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月26日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月26日
Disgraceful for a Golden Tulip
For a Golden Tulip hotel, this stay has been a huge disappointment. Although the staff have all been very good this hotel is in a very tired state and in desperate need of refurbishment. Lifts were not working throughout our stay so we were initially required to climb 2 or three flights of stairs with all our luggage from the basement parking. To access our room we were also required to use a flight of stairs to an alternative lift. Water being turned off with no notice for hours, then switched on briefly before being cut again, with no notice. Disgraceful for a Golden Tulip property. I will need a lot of convincing to come back
真實旅客
2 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月23日
Jae kyung
Jae kyung (6 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Anna
Anna (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Comfortable and clean
Great service from the entire team.
John
John (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Great location and hotel
It was an amazing stay at the Golden Tulip ... very good stay, the restaurant was good, the breakfast was awesome, and the staff was the best! Very convenient location as well to go to CBD, Parklands, and other areas.
Ali S
Ali S (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
I stayed here for 4 days. Overall a good hotel with very comfortable and clean room. The room service to clean the room was really nice and did a good job daily. The front desk ladies during the day were not very friendly and few times I had asked them with directons or to help with Uber drivers (as I had one incident when the Uber driver didn't give me change) and they refused to help. However the guy in the evening was amazing and very helpful. He even helped to open my suitcase when I had lost the key. the hotel area is good and feels safe to walk around during the day. I wouldn't walk around at night especially if solo female. There is a shopping mall 5mins walk which had a supermarket and foodcourt. The breakfast in the hotel was very disappointing; I only ate once as had early start with tours but they did pack me fruits to take away when asked which was great. There was a pool upstairs but it was cold so never used it and it did look a bit run-down. They should consider cleaning or refurbishing it.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
Some off the basic finishing was not great
Govind
Govind (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月22日
Anthony
Anthony (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月21日
Suriya
Suriya (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月14日
Useless service
Hotel charged for second person inspite of i booked room for 2 adults. Its ridiculous. Staff urgues very rudely
UDAY
UDAY (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月19日
Overall a terrible experience. The property is mediocre, the service bad and there are lots of hidden fees.
- bathroom was dirty when I arrived
- the "king" bed was two small beds put together
- they a very stingy with drinking water. Only two small bottles per day and they charge if you ask for more
- staff failed to follow through on services they agreed to
- they charge $40 if you want to bring a guest to the room
You'll be happier at one of the many other hotels in Westlands
Peter
Peter (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月20日
Catarina
Catarina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月16日
Christopher
Christopher (5 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月15日
terrible experience been there for 3 nights stay no house keeping and no air conditioning
ABDILKADIR
ABDILKADIR (3 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月13日
Great staff and great food
Good location, safe and great staff, but the hotel is in need of updating. The food was excellent. The water to shower also was not hot. It was lukewarm. I complained and waited 2 hours on the first day for it to be resolved only to be finally told that’s the hottest it gets. Disappointed
真實旅客
5 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年7月7日
It was a nice hotel presentation wise just had issues with things not working and took a while to get sorted out
Emmanuel
Emmanuel (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年6月20日
Anishka
Anishka (10 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年6月20日
The property was good, everyone who-worked there was nice, helpful and Courteous, the complementary breakfast buffet was very good, the other restaurants in the building were excellent. I didn’t like my first room so they quickly move me to an upgraded room…no extra payment. I will definitely go there again.