All the staff are very helpful and knowledgeable! Our favorite staff was Captain Larry! He greeted us every morning. He even brought a fresh coconut cut open ready to drink for each person in our family! Always kind and positive! Communication with the resort was quick and easy through What's app. This was our 3rd visit at Jaguar Reef and I'm sure we will choose them again!
Amelia
Amelia (8 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月27日
Beautiful property with fantastic staff and amenities.
Kelie
Kelie (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月1日
Kristen Alexzandra
Kristen Alexzandra (4 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年4月7日
GLEN
GLEN (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月25日
Very relaxing and great people!
Kristy
Kristy (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月14日
This was our seond stay here and as always the staff was amazing and attentive. On this trip we also went into town to eat and were not dissapointed.
Anna
Anna (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年2月27日
Beautiful property, very friendly and responsive staff, delicious food, great beach amenities, safe and family-friendly. We had a room on the second floor with a hot tub on the balcony over looking the ocean, which was so luxurious. Couldn’t say a negative thing and would highly recommend.
Amy
Amy (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年12月24日
Staff are great. They are the most important part of the stay!
Burke
Burke (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年12月13日
Robin or Lindsey
Robin or Lindsey (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2023年12月3日
The property was beautiful! Belize is an amazing country with super nice people! The Mayan ruins were awesome to see and explore! The food choices were limited and the dining times were also. Had to go out into town to get better options.
Lee
Lee (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年11月12日
Ken
Ken (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年10月28日
I loved that this hotel had a lot of extra ways for visitors to get to know Belize. They had a fantastic story telling night by the fire pit. It gave a sweet glimpse into the culture of Belize. Might need more al la carte options on the cafe menue.
sarah
sarah (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年9月23日
Monique
Monique (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2023年8月10日
When I arrived to the property, at first glance I thought is was beautiful and amazing. The staff were great. Love the knowledge and how out going Caption Larry and Big Baby were during my stay.
As time went on, I started having issues.
First I had to request toilet paper 3 times.
I later found 2 screws at the bottom of my pool on my deck.
My air in the room didn’t work that well.
The food in the restaurant wasn’t the best.
Power went out a couple times during the stay for over 30 minutes. I was surprised how nice looked, that they didn’t have any power backups.
The railing on my balcony had rotten wood.
And on my last day, my water in the shower and sink stop working. When I reported to the front desk, I was informed that a pipe burst.
I was never offered any compensation for the inconvenience. This could be a really nice place if the ownership would spend more on repairs.
Sarah
Sarah (5 晚行程)
Expedia 真實旅客評價
6/10 不錯
2023年8月2日
The
Lenny
Lenny (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年6月13日
I fully enjoyed my first out of country experience. The staff was welcoming and supportive. The experience was was completely amazing.
Brianna
Brianna (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2023年6月7日
I liked that the rooms had private pools with colored lights and a sitting area, very nice. My room #25 was nicely designed, unlike my brother and sil's room where the first thing you saw was a toilet. The lock on my outside door broke, and it had to stay unlocked for the majority of the stay. The glass door was difficult to lock and unlock, you had to get the hang of it. Consider doing more preventative maintenance and changing to a card key entry. The staff is top notch. I forgot to tip the lady who brought back my laundry. I was distracted by a call and I am truly sorry.
Marlene
Marlene (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年5月21日
Randall
Randall (7 晚行程)
Orbitz 真實旅客評價
6/10 不錯
2023年4月30日
Beautiful property, good food, overpriced and mixed customer experience. The framework for an amazing resort are in place, but the hospitality and attention to facilities is still very much in its infancy. There needs to be more welcomeness and warmth from staff during interactions. Too many times I felt like I had to earn their attention or incentivize them. Management team was helpful when concerns were raised. I’m confident that soon the experience will better align with the prestige this resort strives to reflect.
David
David (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年4月23日
Location of the hotel is beautiful and very convenient. We took our parents to the Monkey River, Gailes Point lagoons, Sittee River and there were plenty of other tours available. We had a 2-bedroom suite with a private pool. It was absolutely beautiful and very well appointed. The private pool is worth the extra money we paid for the room. Housekeeping didn't come in for the last few days but it didn't bother us. Everything in the suite was new and well taken care of. Food at the restaurant was delicious and the view was gorgeous. Staff was very friendly and accommodating. We're looking forward to staying there again!
Irina
Irina (6 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2023年4月4日
The 2BR condo was great for our 3 nights.
Clean and close to the beach. The amenities at Jaguar Reef were great.
Only complaint is that on the last day of our stay there was a pretty loud party that went on for a lot of the day, directly in front of our patio, which was pretty disruptive. Other than that, it was a good stay.
Sharon
Sharon (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年4月2日
I loved the Dock Bar the rooms were amazing and kept clean. The staff from the the front desk to the bartenders to the restaurant manager are awesome and willing to answer any question and assist with anything! Every day was beautiful and fun. Shot out to Kaptain Larry - super nice and gave great local suggestions!