Overall speaking is good. People and service are great. Also, this villa offers free pick-up service to/from the airport and to certain areas. However, some minor problems are required to be fixed such as the floor around the pool side was damaged and was not well-fixed. The wi-fi is available, but I couldn't log in at all. It's just too slow.
The villa was beautiful and the staff helpful, friendly and lovely
Suzanne
Suzanne (10 晚浪漫旅程)
Wotif 真實旅客評價
8/10 很好
2024年9月7日
Hilal
Hilal (14 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月22日
Couldn't wait to leave
The main issue was the bathroom which smelt so bad we didn't spend anymore time in there than was necessary because it was almost unbearable. We complained about it and the staff just put more perfumed chemical balls near the drains which just made it smell like a strong mixture of unpleasant chemicals and old drains.
The breakfast and room service food were both terrible, it was extremely basic and bad quality.
The pool did not look hygienic and was didn't have a proper cleaning system, only a chlorine tablet which is not good enough for a pool of that size. We used it briefly and did not enjoy it.
There were loud neighbours and the mosquito netting around the bed was filthy. The hotel bar was always empty, there was sometimes noise from construction work being carried out in other rooms and the place had quite a sad feeling to it.
We chose this as our stay for the last few days on a long trip and spent a bit more than we would normally to have a bit of luxury before heading home. We couldn't wait to leave almost straight away. It was one of the worst hotels I have stayed in and the price cannot be justified at all.
I hope this message will reach someone in charge there and they will be motivated to improve the hotel.
Oliver
Oliver (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月3日
My partner and I stay for 4 out of 8 night due to mosquitoes in our room we had to check out early and ask for a refund. My partner had an allergic reaction after being bitten several times over, the place is beautiful but it is not functional the doors are not sealed so all bugs can come in, the shower open into the bathroom allowing even more bugs to come in. The mosquito net does not work we were awake at 2am killing the mosquitoes. The staff were amazing and very understanding. The restaurant food was great! We also had construction going on in the room across from us all day we heard grinding and banging.
Talia Francesca Nancy
Talia Francesca Nancy (8 晚浪漫旅程)
Wotif 真實旅客評價
8/10 很好
2024年7月16日
Staff was friendly but breakfast needs more variety
Joe
Joe (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月14日
Paul
Paul (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月27日
Emily Jayne
Emily Jayne (10 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月9日
Amazing Villa
Vishav
Vishav (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年10月29日
Tammy
Tammy (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年9月25日
Nice place to stay
Nikhil
Nikhil (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年6月21日
Absolutely beautiful villa! Every staff member was incredibly welcoming and lovely! I would definitely come back ☺️☺️
Britney
Britney (7 晚家庭旅程)
Wotif 真實旅客評價
4/10 一般
2019年9月27日
The villa was tired.
There was a smell of sewerage in the bathroom which emanated in to the bedroom area.
No utensils in the kitchen.
Coffee/tea etc. not topped up daily.
Step in to pool impossible for anyone under 180 cm in height to use. Very difficult to get in and out of pool.
Lock on main bedroom broken - not able to be used.
Security safe held in position by one very weak screw - easily able to be removed from wall.
Doors extremely noisy to open and close.
真實旅客
8 晚家庭旅程
Expedia 真實旅客評價
8/10 很好
2019年9月3日
.Very beautiful but isolating. No communal area, no bar, no restaurant except for a takeaway service. The resort is in three parts and only dream villas 3 has a restaurant. Strange set-up.