Service is excellent. Also they have friendly English speaking staff to assist us to check in and can answer all our questions. Both breakfast and dinner are yummy. Will stay in this hotel again.
Ping Ping Alice
Ping Ping Alice (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2019年11月25日
前枱職員服務一般,酒店設施良好,乾淨
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2019年9月2日
This is a Japanese style hotel with fabulous decorated tatami room.
very big enough for 4 ppl in a room
The equipment of the room is 5 stars standard.
The hotel decoration is fantastic.
Please be awared this is not a onsen hotel.
And the only thing I want to complain is the bathhouse is too small and only have 1 bathtub/pool only.
Rogner
Rogner (1 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2019年8月20日
old and small room with smell of cigarettes
the hotel and the room are both old-fashioned and small, the corridor is full of smell of cigaretted even we located in the non-smoking floor, and you can hear people talk next to your room.
it is near the matsumoto castle, a little convenient for that.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2019年7月31日
po hsuan
po hsuan (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2019年7月6日
LAI MAN DILYS
LAI MAN DILYS (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年7月5日
Good service, friendly atmosphere, artistic dinner
真實旅客
1 晚家庭旅程
Expedia 真實旅客評價
10/10 完美
2019年6月17日
great hotel with great breakfast and hot bath
great hotel with many ancient products, the breakfast are excellent.
the onsen is great.
you may take the hot bath at night and borrow the bicycles to the famous tourist spots nearby.
only waling distance from the hotel to matsumoto castle
ChunYang
ChunYang (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2019年6月1日
Perfect hotel to stay
Superior service & with fluent English speaker. Value to stay at this hotel & referring to all friends & families.
Siu Fan
Siu Fan (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2019年5月11日
真實旅客
1 晚行程
Expedia 真實旅客評價
10/10 完美
2018年11月6日
飯店房間都很讚,唯獨溫泉其實就是個很小的澡堂
Michelle Chieh
Michelle Chieh (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2018年10月2日
Thoughtful staff with empathy
The service provided by staff was excellent, thoughtful and responsive. As I went there for the Matsumoto Marathon but it was cancelled finally . The hotel staff helped me a lot to get the information from the organiser which only Japanese was available. I felt very satisfied with their thorough follow up .