High standard of western cuisine especially the Italian food.
Comfortable bed and clean house keeping
Y H ANTHONY
Y H ANTHONY (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 26 日
員工服務態度很好!
KIT LING GRACE
KIT LING GRACE (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 13 日
Wan-Chen
Wan-Chen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 26 日
Chi Wei
Chi Wei (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 19 日
環境優美,房間闊落,舒適整潔,員工服務態度良好友善,協助住客任何需要
Wai Hang
Wai Hang (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 5 月 27 日
服務很好,價錢反映到一切質素,我願意消費較高價錢,提供到優質服務。
Carmen
Carmen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 2 月 28 日
excellent
CHIHCHIA
CHIHCHIA (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 6 月 24 日
First time for many to come
Usually you will only be disappointed if you have high expectation with the hotel before arrival, unfortunately, this is not the case. Everything is at the highest level: from car valet service to reception to the room itself plus privacy. You name it and it definitely makes every dime you have paid worth. It definitely deserves a perfect score at least for my stay :)
We had great two nights at the Hiramatsu Karuizawa. Food was amazing!
Judith
Judith (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 3 月 31 日
The hotel room is very spacious and sparkling clean! We love the view from the onsen and balcony which is exceptionally beautiful. The food and wine served at the French restaurant is of Michelin standard. All staff members are very friendly and polite! We felt pampered during our stay!