I booked a handicap accessible room and upon arrival i was given a standard room. When i asked the clerk if it was handicap accessible she said yes she thought so. We went up to the room to find out it was not. NO grabbars around the toilet so shower chair or grab bars in the shower. We went downstairs to inform the desk clerk and she said they had nothing available. We had no options and had to stay in the unprotected room. I could not close the bathroom door while using it. My poor husband had to squeeze in to help me use the toilet. No shower that was not a option. The bed was as hard as a rock. But on a positive note breakfast was good. Would I stay again, no it was a very terrible experience that I don't wish to repeat. Lesson learned while booking through a third arty call and make sure you will get the room you booked.
Deborah
Deborah (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 9 日
Areli
Areli (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 7 日
Lance
Lance (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Lynne
Lynne (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 25 日
Roxanne
Roxanne (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 21 日
It was good everyone there were great the door didn’t lock I had an uncomfortable feeling when we were there but it was fine they were very nice and they didn’t have any control over the lock breaking
Carrie
Carrie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 19 日
Lisette
Lisette (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 5 日
Underwhelming
Front desk staff was very unwelcoming. Checked in at 4pm on a Sunday. The hotel was empty and slow. Reception acted like we were bothering her and she made little effort to provide any property details. She checked us into the 1st floor, at the very end of the hall, near an exit door. The room smelled musky, other wise eh. The mattress was firm. Just an underwhelming stay and hotel experience.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 4 日
Carol
Carol (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 12 日
Family loss
Crystal at the front desk did a great job, answered all our questions and helped us with family photos. Thank you Crystal and her mom.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 7 日
Cleanliness
Bathroom shower door needed to fix… not on track… shower and floors not clean.
BARBARA
BARBARA (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 7 日
Okay
Everything at this property is always good. The only problem is, the beds need to be updated. The mattresses were really hard that made it difficult to sleep.
Nadia
Nadia (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 15 日
Air conditioner was broken in 103 degree heat. Breakfast was not restocked.
Erika
Erika (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Stephanie
Stephanie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 8 日
Nichole
Nichole (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 4 日
patty
patty (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 4 日
We love to stay here:
Jules
Jules (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 1 日
Barbara
Barbara (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 31 日
Our room had no air conditioner. Went to report it to the front desk and was told to call the manager on Monday morning. Did not help fix the problem. Stayed only one night. Calling the manager on Monday morning did not fix the a/c problem that night. They did not even offer a fan. We were sweating all night long.
Georgina
Georgina (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 31 日
The room seemed dated. floor tile in walkway was loose, and the mattress seemed to have seen its better days. Couch sank down and was dated.