Fantastic views, a comfortable room. Was cold to start but the owner helped rectify this when we spoke about it. Having said this it was -2 all that day ! We didn't have any further problems after this.
S
S (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月29日
This is a beautiful part of the country and particularly handy if you like watersports - loch is within 100 yards of the hotel. Hotel is clean and staff are friendly - lots of rooms some of which have incredible views up the loch towards Lochearnhead. Room was clean and well presented - decor is dated and basic. Staff were very friendly and accommodating. The two course set dinner is on the pricier side given the lack of local alternatives but the hotel had a limited take away menu which is good. Werent many other guests when we stayed but a fire was on in the small bar which was good.
Adam
Adam (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月23日
Lovely hotel and host, only marked down as the restaurant wasn't open for the days I was staying. Location is idyllic and Susan was very helpful in recommending a local walk and other activities. I will be back!
Matt
Matt (2 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月20日
The chalet we stayed in smelled of mold/mildew from water seaping into cloets from exterior. The metal heated towel rack across from water closet was way to hot, I checked it with a battery operated thermometer that I always carry after I burned my hand on it. The sink with seperate hot and cold faucet handles is outdated and the only way to mix the hot and cold was to fill the sick, otherwise you had hot scalding water or very cold water.Steps to chalet were different heights making them unsafe and small pieces of gravel on them. Limited eating hours and extremely overpriced.
Thomas
Thomas (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月19日
Friendly hotel, I loved my little chalet.
Marie
Marie (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月18日
Great location with beautiful lake view.
H
H (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月8日
Water turned off at night = no shower and no tooth brushing. Hotel was old and tired. A major renevation and updating are needed.
Joseph
Joseph (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
We stayed in no 5 Chalet it was very clean bed very comfy we had a partial view of the Loch which was nice also we could walk down the Hill to the Beachfront or have a Drink sitting outside the Hotel we also visited Loch Katrine and Loch LubnaigElaine and David from Erskine
ELAINE
ELAINE (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月3日
Brian
Brian (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月2日
Beautiful hotel with a stunning view
We thought our stay was brilliant from start to finish. We had a lovely lady check us in on Friday afternoon.
The room was better than we expected. We attended as we were on a birthday trip for me. And i upgraded to a queen superior double room with a loch view, we were allocated room 21. And it was stunning. The first afternoon when we arrived the Weather was perfect. Not hot not cold but the view across the loch was nothing short of a perfect postcard.
The bed was lovely and comfy. The only thing we wished we knew was what to do on an early check out. We left at 6am due to a very very long drive. But had no where safe to drop the key. We left it in front of the check in hatch.
We wouldn't hesitate to stay again!
Bianca
Bianca (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月1日
The room was clean but, like the entire building, was dated and in need of a refurbishment. The window was broken and did not shut properly making the room draughty. The whole hotel seemed to be run by a maximum of 3 staff who appeared to be run off their feet. The evening menu food was grossly overpriced for the standard of the hotel and their description of a 'continental' breakfast was a joke as it only consisted of tea/coffee/fruit juice and toast!
Generally whilst the staff were doing their best the overall management of the hotel was dire.
However the view of the loch was stunning - the only saving grace!
Miss
Miss (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月27日
Very very clean! Lovely big room with an amazing view of the loch and the lady was so helpful and friendly. Can’t wait to go back!
Alexa
Alexa (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月26日
Old smell when you walk into reception. Upon arrival were told there was no chef so only a cold buffet was available. We would have to drive another 20 minutes to find some local take away options.
Was given key to the Chalet - we got in and again was the 'old' smell. Cobwebs everywhere which had the accompanying spiders! Asked for a room in the main hotel but was told there weren't any rooms available that were ready made up and they wouldn't make one up for us. Not ideal after travelling for 8 hours with one child and a dog! Booked for the view but was let down by the accommodation. Refused refund so out of pocket and had to continue our journey. Don't get drawn in by the view - it's just not worth it!
Sarah
Sarah (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月22日
Richard
Richard (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月19日
Urgently needs a revamp and a reprice
Turned up at 3 and locked out until 5 - staff member injured so had to be taken to hospital which is fine but explanation should have been provided on the door. Existing guests and check ins had no idea. Hotel very very tired - & very expensive for what we got - evening meal ok but extremely expensive, breakfast extra which at £180 a night should have been included. Blinds faulty so street light shone all night directly onto bed….the whole place has seen better days and needs a complete revamp. Nice spot looking over the lake but that’s about it. Attached photo sums it up - what greeted us on arrival at the front door. Hasn’t obviously been emptied for months and stunk the place out.
Neil
Neil (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月18日
Sarah
Sarah (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月17日
Die Chefin ist sehr nett und hilfsbereit. Man fühlt sich wie sehr wohl.
Kristine
Kristine (7 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月7日
Stephanie
Stephanie (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月30日
Lovely staff. Hotel could do with updating and maybe a lick of paint
Karen
Karen (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月28日
Throughly enjoyed our stay
nigel
nigel (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月24日
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月17日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月14日
Lovely area great food nice and clean
Tracy
Tracy (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月7日
Staff friendly but Hotel not so good.
Hotel felt a bit run down and tired. Carpet on bedroom floor not well fitted and en suite was through a wardrobe door !
Staff were very friendly and efficient although they seemed to be overstretched at times.
Breakfast was basic but ok for the £12 charged.
I don`t think it is worth the price they charge for the room I got.