This was a 5 star hotel with 5 star prices. I chose the hotel as it had 3 restaurants but when we checked we were informed that the was no space in the restaurants only in the buffet. We had half board. That was poor for a 5 *. Buffet was ok if you like that way of having dinner. We were unlucky that it was cold in the canary island and very windy. The room had no heating system and they provided a small electric heater. I was surprised not to have a heating possibility even here. The staff was very friendly and could not do enough. Nice big rooms and beautiful swimming pools. Some parts of the hotel need upgrading to maintain the 5* status and keep the prices. It was not good value for money.
Jon
Jon (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Nigel
Nigel (10 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Jan Erik
Jan Erik (7 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月29日
DANIEL
DANIEL (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月28日
Me cobraron 400 euros por mi hijo porque la aplicación de hoteles.com no puso bien la edad y el hotel me cobró esa cantidad por el cambio de un bebé ( que venía por defecto) y un menos de 14 años. 400 euros por 4 noches. Tengo la factura
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年8月27日
Time of gym
adrian
adrian (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月26日
Great resort!
Ronni Michele
Ronni Michele (7 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月23日
Perfect except TV in the room and shower temperature (switching from hot to cold).
Jalil
Jalil (12 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月22日
luca
luca (13 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月21日
Sería un hotel seis estrellas si viésemos cómo tratan a sus empleados en un punto concreto que es la lucha entre el calor nfernal que pasan debido a su uniformeven la piscina y uniforme uuniforme en la piscina
Montse
Montse (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月14日
Jose Carlos
Jose Carlos (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月4日
If you come to this resort you will come back over and over again, the food is superb, the staff is what will bring you back! From the gardening crew (Andres) that will great you every time you walk by to the amazing team of Restaurant managers Carrera, Germano, Patrik, Felix, and Herrera and our superb server Manolo, you became friends. You feel so sad to leave that you have to return to be pampered again! Amazing management. My housekeeper Rosario, I wish I could take her with me! They change your towels 2 times a day and will make your bed if you had a nap in the afternoon! Really amazing
ADRIANA
ADRIANA (9 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月29日
santiago
santiago (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月10日
Maravilloso hotel
No se puede pedir más, todo fenomenal
真實旅客
5 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年5月25日
Ci sarebbero molte cose da dire e sono sicuro che se sto ad elencarle tutte, la mia recensione passerebbe inosservata perché noiosa e lunga.
Dico che non capisco con che metro di giudizio sono state conferite le 5 stelle. Ci sono tante mancanze perché si possa definire un 5 stelle, la più semplice che mi viene da citare è che nemmeno l'acqua è compresa con la già discutibile scelta della mezza pensione ''forzata''.
Rapporto qualità/ prezzo assolutamente inadeguato.
FEDERICO
FEDERICO (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月7日
Sean
Sean (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月4日
Muy recomendable para vacaciones con niños. El personal es muy amable y te ayudan en todo. Volveremos seguro!
Joaquin
Joaquin (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年12月11日
JEAN-CLAUDE PATRICK
JEAN-CLAUDE PATRICK (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年10月14日
Guido
Guido (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年9月20日
Best 5 star ⭐️⭐️⭐️⭐️🌟
Beautiful complex could not fault it in any way, maybe if I had one criticism it would be the hotel caters for a slightly older person bet that’s it food staff & grounds were all amazing.
Derek
Derek (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年9月8日
Francoise
Francoise (7 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年8月30日
Es un hotel demasiado tranquilo, sin ningún tipo de animación en la piscina.La calidad del buffet y el personal maravilloso, pero para ir con niños no es muy acertado.
Marina
Marina (7 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2023年8月26日
5 star? No!
Impressive lobby
Nice garden with pools
Very good dinner buffet
Average breakfast buffet
Not bad rooms but like any B&B or 3 star hotel
Apart of the lobby and the dinner buffet presentation nothing else can reminds you are in a real 5 star hotel.
The high cost is mutch higher than the hotel services. If the only you are looking is to relax around the pool you can do it with less money in many other hotels in the area
The staff is always friendly but the hotel needs improvements. This isn't a hotel for 5 stars