My family and I decided to stay here during new year. The room was nice, larger than in the pictures but dimmer than expected. The LED lights inside the room were cool and everything was pretty high-tech, however there was some issues controlling the AC temperature with the iPad provided. Moreover, the view was underwhelming due to it being blocked by the outer part of the Torch building. Room service could also use improvement as it took 2 hours before we received our requested water bottles and extra towels. Overall, our stay here was average and didn't greatly contribute to our new year celebration.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Kamar
Kamar (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
IMMER WIEDER HIER
IMMER WIEDER EIN ERLEBNIS IN EINEM HOTEL MIT EINMALIGER ARCHITEKTUR.
timm dr.
timm dr. (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Excellent rooms. Unique Tower Hotel
Excellent rooms. Unique Tower Hotel
Manesh
Manesh (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月3日
The hotel is nice near the stadium and near shopping mall (walking distance) all the staff were great except the room service.
I have a 6 month old baby and i needed help to steralize her milk bottles so i can feed her again .. all he said was i can’t help you! Which was very disappointing .. after guest service made it easy and helped thanks to her understanding
Also room service called me late night past 12 am telling me he billed the wrong amount for the night before and needs 5 qar more and wanted me to pay NOW ! I was in bed trying to sleep .. how can someone call late at night he could have waited till morning and it was his mistake it’s not like i gave him less! Very unprofessional from him
DHAI
DHAI (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月18日
Incroyable séjour
Incroyable séjour ! Tout était parfait, de l eau gratuite, un petit dej incroyable, service dingue.
Rien à redire
Benjamin
Benjamin (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月10日
Decent location for the shopping mall and looking at the Al Khalife stadium. Revolving restaurant worth a visit as amazing views.
Stephen
Stephen (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月10日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Best hotel
evelyn sofia
evelyn sofia (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月13日
Not a 5 star by any means
To call this a 5 star hotel is crazy. I’ve had better stays at 3 or 4 star hotels. The facility is pretty lackluster and the rooms are kind of dated. Some details:
1: this IS a smoking friendly property. Although there are no smoking placards near the elevators, there are ash trays all around the property and people smoking at all times, and no one tells them to stop. Our first room smelled horribly like smoke, so I asked to be moved. We were moved to yet another room that smelled like smoke… They offered air freshener which helped only momentarily.
2: The shower overflowed constantly all over the floor. Also the water temperature was not consistent. It was scalding hot then would become freezing cold.
3: there are no facilities to buy needs on site. There’s 2 restaurants which are extremely expensive and one coffee shop which charged me $20 for TWO bottles of water. I’m not even kidding. The charge was $19.38 usd. For 2 large bottles of water.
4: The reception process was less than warm and welcoming. You’d think at a 5 star hotel it would be a bit more friendly.
Victor
Victor (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月11日
Amazing views
Josh
Josh (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月13日
Really quiet & friendly reception. The breakfast was really good. Thank you!
Bünyamin
Bünyamin (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月2日
One of the best customer service.
Staff has been very helpful and professional.
Have a great access to Villagio mall.
Very sporty ambiance.
Food of both restruant 360 and the torch garden is delecious.
Overall the best experience in Qatar.
Muhammad Usama
Muhammad Usama (13 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年7月6日
The sink was leaking in the bathroom and know one called me back and it so I didn’t like that
Vernesie
Vernesie (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年5月21日
Helpful staff but overall not as good as I'd hoped
Comfortable rooms, very helpful staff. No view from the windows unfortunately, WiFi very poor. No ironing board in rooms either
Thomas
Thomas (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月4日
Hidenori
Hidenori (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月30日
O
Joseph
Joseph (1 晚行程)
Orbitz 真實旅客評價
8/10 很好
2024年3月21日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年3月11日
Good option
Rima
Rima (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月3日
Great property even tho it wasn't close to the central area very easy to book an Uber.
Overall amazing hotel rooms very nice.
Had a slight issue with the lights in the room and tabet but that was sorted by an upgrade to one of there unbelievable suites.
Definitely would stay again and highly recommend.
David
David (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月2日
It was close to the Hamad Aquatic Centre where I was competing in the World aquatic masters championships