Very nice staffs and quiet hotel even when it’s full of tourists.
Chih Yao
Chih Yao (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Nice service and quiet hotel
Very friendly staff over all and a very quiet hotel even when it’s fully booked.
Chih Yao
Chih Yao (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月8日
Yasmine
Yasmine (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月7日
Cold,No draught beer Tetleys, Boddingtons John Smi
stuart
stuart (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月30日
Ibrahim
Ibrahim (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
Ibrahim
Ibrahim (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月20日
Improving hotel
A basic no frills stay while work is carried out to update the hotel. Score reflects need to modernise rooms and lack of staff presence. This does exactly what you need though for a good price.
Clare
Clare (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月18日
Kate
Kate (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月15日
Hotels are supposed to offer hospitality,
The check in was the start of the experience, self check in was far from a good start. Its bad enough self service in a supermarket, this is a hotel. The room was clean and recently refurbished to a good standard. I went down for dinner, and staff wise it seemed like the mary celeste. Eventually i was served, the drinks for a hotel were reasonably priced and tasted good.
The food menu is limited and far from what I expect from a hotel restaurant, but it did suffice.
Unfortunately my evening dragged out to around midnight due to the people in the next room being less than considerate. But the noise did eventually subdue. The breakfast in the morning was buffet style and to be fair it was good.
I stayed here a couple of years ago and returned because it had been good. I seriously doubt if I'll be returning anytime soon. It was a very mixed experience unfortunately the bad out weights the good
Mark
Mark (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月10日
Shafi
Shafi (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月24日
Poor advert for Suffolk
we looked forward to our overnight stay at Best Western to meet up with an old friend, unfortunately it was a big let down. The room was reasonable but the bathroom had the bath panel hanging off and not sealed at all and a cobweb covered the air vent. I would like to think it was only our room but the same complaint was found in our friends room. Having stayed in Best Western hotels all over the world this has to be the worst we have seen. Full marks to the staff who tried there best with the limited number they had
Greg
Greg (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Very good will stay again.
Sanjay
Sanjay (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月10日
Disappointed
Was disappointed as I booked this hotel due to it stating that there was a pool/ spa area, as needed some relaxation. After booking I received an email confirmation from the hotel for which it stated the “pool was not open”. Due to booking day before i was then unable to cancel my reservation and book an alternative hotel that did have these facilities.
On arrival I went to my room which i had booked a superior room to find the carpet in a bad condition and also due to being a non smoking hotel there was a filter wrapper left behind/ poking out from bedside cabinet.
Danielle
Danielle (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月10日
M
M (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月9日
Jocelyn
Jocelyn (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月8日
Bad Best western hotel Ipswich
Superior room booked but it was far from it, paint over spray on door handles, hinges, skirting boards, but the worst of all was the room was COLD, asked receptionist if the heating can be looked at she said ‘it comes on at 6pm’ it was already on in the room just a lack of heat coming out of the radiator. Breakfast was nice although only just warm , but staff in the room were RUDE & unwelcoming. Will I revisit the hotel again? I THINK NOT!
PAUL
PAUL (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月8日
Pleasant weekend stay
Overall a pleasant experience. Staff were super helpful, particularly Lyn who looked after us during both mornings for breakfast. Check in was very easy and efficient, loved that it’s self service. Rooms are a little dated but was clean and spacious. We booked a double room and a family room and both rooms were equally pleasant.
Richard
Richard (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月6日
Marion
Marion (4 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月6日
The heating was off the whole time. It was freezing
Mohammed
Mohammed (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月4日
Andy
Andy (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月3日
4 stars!, they must have paid for them, 1 star
A spa hotel with no spa / pool.....not as advertised on hotels.com. But a note on the door saying it'll be really nice in the future! after you've booked and paid.
also nothing in the area, you'll need to drive to go anywhere.
really run down hotel, not a 4 star.. its a 2 at best and i had the executive room! the whole place smells funky and a bit sticky...
Daniel
Daniel (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
The communal areas of the hotel were sad and lacked ambience. There were several areas that had rain dripping into buckets.
michelle
michelle (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Highly Recommended
I really like this hotel and will continue to go back. It has everything I could want. The staff are friendly and professional. The rooms are clean and spacious and the hotel itself is in a very quiet location.
Above all, its one of the least expensive hotels in the area.
Steven M
Steven M (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月21日
Very disappointing
On what is likely to have been the coldest night of the winter to date, very annoying to find the heating was not working, and although a small heater was provided it was pretty ineffective, plus the duvet I don't think was a winter tog - the swimming pool was not an option either as that was closed - the food was ok though!