Very nice staffs and quiet hotel even when it’s full of tourists.
Chih Yao
Chih Yao (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Nice service and quiet hotel
Very friendly staff over all and a very quiet hotel even when it’s fully booked.
Chih Yao
Chih Yao (7 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月24日
Poor advert for Suffolk
we looked forward to our overnight stay at Best Western to meet up with an old friend, unfortunately it was a big let down. The room was reasonable but the bathroom had the bath panel hanging off and not sealed at all and a cobweb covered the air vent. I would like to think it was only our room but the same complaint was found in our friends room. Having stayed in Best Western hotels all over the world this has to be the worst we have seen. Full marks to the staff who tried there best with the limited number they had
Greg
Greg (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Very good will stay again.
Sanjay
Sanjay (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月10日
Disappointed
Was disappointed as I booked this hotel due to it stating that there was a pool/ spa area, as needed some relaxation. After booking I received an email confirmation from the hotel for which it stated the “pool was not open”. Due to booking day before i was then unable to cancel my reservation and book an alternative hotel that did have these facilities.
On arrival I went to my room which i had booked a superior room to find the carpet in a bad condition and also due to being a non smoking hotel there was a filter wrapper left behind/ poking out from bedside cabinet.
Danielle
Danielle (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月10日
M
M (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月9日
Jocelyn
Jocelyn (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月8日
Bad Best western hotel Ipswich
Superior room booked but it was far from it, paint over spray on door handles, hinges, skirting boards, but the worst of all was the room was COLD, asked receptionist if the heating can be looked at she said ‘it comes on at 6pm’ it was already on in the room just a lack of heat coming out of the radiator. Breakfast was nice although only just warm , but staff in the room were RUDE & unwelcoming. Will I revisit the hotel again? I THINK NOT!
PAUL
PAUL (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月8日
Pleasant weekend stay
Overall a pleasant experience. Staff were super helpful, particularly Lyn who looked after us during both mornings for breakfast. Check in was very easy and efficient, loved that it’s self service. Rooms are a little dated but was clean and spacious. We booked a double room and a family room and both rooms were equally pleasant.
Richard
Richard (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月6日
Marion
Marion (4 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月6日
The heating was off the whole time. It was freezing
Mohammed
Mohammed (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月4日
Andy
Andy (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月3日
4 stars!, they must have paid for them, 1 star
A spa hotel with no spa / pool.....not as advertised on hotels.com. But a note on the door saying it'll be really nice in the future! after you've booked and paid.
also nothing in the area, you'll need to drive to go anywhere.
really run down hotel, not a 4 star.. its a 2 at best and i had the executive room! the whole place smells funky and a bit sticky...
Daniel
Daniel (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
The communal areas of the hotel were sad and lacked ambience. There were several areas that had rain dripping into buckets.
michelle
michelle (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Highly Recommended
I really like this hotel and will continue to go back. It has everything I could want. The staff are friendly and professional. The rooms are clean and spacious and the hotel itself is in a very quiet location.
Above all, its one of the least expensive hotels in the area.
Steven M
Steven M (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月21日
Very disappointing
On what is likely to have been the coldest night of the winter to date, very annoying to find the heating was not working, and although a small heater was provided it was pretty ineffective, plus the duvet I don't think was a winter tog - the swimming pool was not an option either as that was closed - the food was ok though!
David
David (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月20日
Poor
Rude staff, dated hotel and uncomfortable and cold room.
Lee
Lee (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月3日
Ipswich
Staff very friendly, room was really good , bed was comfy , breakfast really good omelettes especially
Peter
Peter (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月1日
Rural hotel in the middle of nowhere. Staff was helpful. Room vas spacious and relatively modern. Hotel needs lot of work to modernise but i could see they slowly work on it. Bit disappointed with the bar and restaurant area and service. Bar was closed and when opened only some beverages were available. Menu printed and laminated paper is not was i would expect at 4star hotel. Menu was poor as well so ended up eating out.
Bed was comfortable.
Overall ok but bot what i would expect from 4 star hotel
Henrich
Henrich (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月30日
Andy
Andy (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月30日
Good value and nice rooms
Excellent beds and luxurious executive room. Receptionist/Bar lady was brilliant and nothing was too much trouble. Nice breakfast . All in all good value.
Please take extra care exiting the car park. We followed another car out not realising that we were going the wrong way on a dual carriageway . Luckily it was a quiet Sunday morning and mistake quickly resolved.
Craig
Craig (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月28日
You get what you pay for
Good for the price and comfortable. A bit too far out of the way for a night out in town. The smell of sewage hit us as we walked into the reception. It was extremely hot in all corridors which made me feel nauseous. Would consider staying there again only as a quick find/cheap last resort
Victoria
Victoria (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
Great breakfast
I had not done the pre check in online as I was traveling where internet reception was not very good. It took time to check in at the machine and in the end, the person at the reception desk had to run back and forth from her computer. I feel that it would be more efficient if the receptionist just stayed at her computer to check in people like us rather than run back and forth.
Beautiful room where breakfast was served.
Nice bed, but bathroom's shower pressure was very poor.
Diann
Diann (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月23日
Decent
Stephen
Stephen (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月22日
The shower was terrible no water pressure couldn't hold a constant heat. No water prssure in the tap .