Excellent all round.very good at what they do. Try
Clifford
Clifford (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022年11月20日
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022年7月30日
Great venue, superb day at a wedding.
Mark
Mark (1 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2022年7月25日
Lovely place with great food as always
Alison
Alison (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2022年3月22日
Breakfast
Overall we enjoyed our stay.
It was a family wedding so we had an amazing day.
Only criticism was the breakfast. I had the eggs benidict it was cold, tea was cold my husband and other members of our family had full english they all said it wasent good .
I would normally complain but we'd had such a lovely time i didn't want to spoil anything.
Karen
Karen (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2022年2月20日
Room 10 - AVOID if Over 5'9".
Do not stay in room 10 if you expect to stand up whilst you shower. My partner had to shower on his knees; he's around 6'1" so not overly tall and I'd say this would be the case for anyone over 5'9". Similarly, his feet hung out the bottom of the bed which significantly impacted upon his sleep.
In addition, the door to reception is next to the room which bangs each time someone goes through. We suggested to the reception staff that it needs to be slow closing and they said they're aware of this due to previous complaints but haven't actioned anything. Why, I don't know.
Finally, we had to use the body wash as hand wash and keep moving it from the shower to the sink which I've never had to do, apparently this is acceptable and the reception staff did not understand why this was an issue.
We were also told that "there's a first for everything" when we explained about the shower issue. I do not believe that this is the first time this issue has been raised because most couples would have the same problem. I understand they are unable to change the shower due to the structure of the room but guests should be told upon booking and have the option to request a different room.
This review would have had a different tone if the customer service had been better when we feedback at checkout but we did not feel it was acknowledged or that anything would be rectified.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2021年9月5日
Beautiful hotel .Not enough staff behind the bar and dirty glasses .Room was lovely but the bathroom door wouldn't close .
Susan
Susan (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2021年9月1日
Amanda J
Amanda J (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2019年10月2日
真實旅客
1 晚行程
Ebookers 真實旅客評價
10/10 完美
2019年4月16日
Philip
Philip (1 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2017年5月26日
Worth a stay
Actually a superbly nice place in a very nice rural setting
Josef
Hotels.com 真實旅客評價
8/10 很好
2016年10月1日
Nice retreat good bar ambiance
Place was very good but food a bit disappointing - good quality pub food but I'm a bit of a foodie and was expecting more
christine
Hotels.com 真實旅客評價
8/10 很好
2015年9月16日
Excellent little hotel, friendly and very helpful staff. Great friendly atmosphere
Very cosy bar area - log fire comfy sofas. Good selection at the breakfast buffet.
Comfortable but slightly dated decor in the bedroom. Fab powerful shower and large bath.
Would stay again
beryl
Hotels.com 真實旅客評價
6/10 不錯
2015年7月15日
Nice hotel let down by lack of maintenance
Booked a delux room with hot tub for a 1 night stay. The hotel itself is very nice and very busy. What let it down was the lack of maintenance in the room. The hot tub produced a scum on the surface of the water as soon as you turned on the jets, the TV in the luxury bathroom didn't work, the free wifi in the room didn't work and one of the steps down to the outdoor hot tub was loose and very dangerous ( a previous repair had been bodged )
We were given 10% off but I booked a luxury room for a reason.
Ian
Hotels.com 真實旅客評價
10/10 完美
2015年6月2日
Excellent Hotel
We stayed for a wedding & it was fantastic. Hotel is truelly stunning & cant wait to stay again.
Gemma
Hotels.com 真實旅客評價
10/10 完美
2015年2月23日
Stayed here several times - great place!
Love this hotel for the food alone. Rooms are a little cramped, albeit clean, and the service is excellent. Would highly recommend it.
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2015年2月22日
wedding bliss
we went there because we had an invitation to a evening reception to a wedding that was held there that afternoon. The hotel staff were very efficient and very friendly the room was extremely warm and comfortable ,those that were at the wedding said the food was excellent we had roast beef in very large buns with wedges or fries the beef was rather tough but the fries and gravy went down well. The breakfast was delicious and we would not hesitate to pay another visit in the near future.
derek
Hotels.com 真實旅客評價
8/10 很好
2014年11月26日
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2014年11月18日
one night stay
having been to a wedding at another venue close by, we were not in the room for long! the room was fab and we would definitely stay here again!!!
brent
Hotels.com 真實旅客評價
10/10 完美
2014年9月29日
Traditional friendly English Hotel
South Causey Inn is a lovely place I have stayed in quiet a few hotels, with plenty disappointing but this one certainly didn't. All the staff I encountered were very friendly. Better yet after my sister in law took too long to get ready for a wedding and was going to be late the owner volunteered to drop her and 3 others off. Never been to a hotel where they would do that. The rooms are great with old fashioned oak furniture but with a modern en suite. Food was great and there is an amazing open log fire downstairs in the well furnished bar.
Gordy29
Hotels.com 真實旅客評價
8/10 很好
2014年9月22日
Staff very friendly - location great for our visit to Beamish - evening meal and breakfast very good. Only negative was the loud disco music coming from a function.