The hotel was dingy and dirty. The hall smelled of weed and was noisy. Walked in the hotel room and the lamp shade was ripped. The television was old and there was no remote. The room smelled and looked run down. It did not feel safe to the point I left for another hotel. Completely unsatisfactory and wish I never tried to stay there.
Bonnie
Bonnie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 17 日
Nice clean rooms that have been updated. Great location with a good price. Only down is front doors are still tough to open. Time to fix them. Stayed here several times
mark
mark (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 12 月 12 日
The shower head didn't work. The bathtub retains water, likewise the sink bowl
Hakeem
Hakeem (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 12 月 8 日
Room was an absolute dump, disgusting as it gets from top to bottom, and the staff being rude was the cherry on top. Staff was the ‘I don’t take my AirPods out while you’re talking’ type of rude. So I thought $75 would be acceptable for a quick 6 hours and keep driving on Rt 90 after a Bills Game…yeah right, if that’s your option I’d spend the $10 at a gas station to caffeine up and keep driving. $75 isn’t worth feeling dirtier and itchier than when you walked in. State walked in they’d be shut down in 20 minutes. Save your hard earned money.
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 11 月 28 日
if you want somewhere to rest your head for one night while traveling somewhere else, this will get the job done. Otherwise... the sticker price kinda tells you all you need to know.
Some greatest hits of my stay include:
-literally EVERYWHERE smells like cigarettes
-staff was fine (didn't really experience the rudeness other reviews mention) but took like 10 minutes to check me in
-door took forever to recognize the key card and open
-toilet didn't flush properly
-the two lamps on either side of the bed are not plugged in and are also nowhere near any outlets. Were they just for decorative purpose?
-bar that holds shower curtain was falling off
-wifi did not work the entire time I was there
-when I went down for breakfast (5 minutes after the stated start time for breakfast) nothing was set up. There was an employee sitting in one of the booths on his phone who started to set things up when he saw I was standing at the entrance, but I was in a hurry so decided to just leave with no breakfast.
William
William (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 26 日
Carlos
Carlos (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 20 日
Great night stay.
Richard
Richard (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 17 日
Chavon
Chavon (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 15 日
Alex
Alex (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 9 日
didnt stay bc the location was shut down
Tara
Tara (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 11 月 2 日
Lobby staff polite room had burn holes in carpet and in bedding
A non smoking floor smelled like cigarettes and weed. No drain to take a bath and stains all over the walls in sink area and shower walls very dirty
Reenie
Reenie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 2 日
Clean room and friendly staff made this a great stay. Very convenient location for my trip to Albany.
Craig
Craig (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 25 日
My door key stopping working several times causing me to have to go back to the lobby to have it renewed. I was told the doors don’t line up correctly and it’s a common problem.
The paint in room was peeling and the toilet was lower to the ground than normal. The room wasn’t the best but it was cheap and you get what you pay for.
Nigel
Nigel (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 25 日
Antonio
Antonio (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 23 日
We were assigned in the room 611, the room smelled bad and to our nasty surprised there were a big amount of bedbugs until we were changed to a room on the fourth floor
JOSE
JOSE (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 21 日
Horrible Horrible Horrible
Horrible service.
Breakfast had barely any options
Staff first day was a gentleman, was kind helpful and pleasant lady next day was RUDE argued with me when I asked for milk for my cereal ignored my request for items multiple times
Room was FILTHY hair everywhere showers dirty towels had a horrible odor
Door would not latched closed
After a day at a funeral service came back to room to relax was disturbed by BANGING loud knocks at about midnight on the door when answering no one was there.
Water was brown colored coming from sink . Blankets were cigarette burn marks everywhere in a non smoking room . Electrical outlet sparked a flame when inserting my charger .
Worse hotel experience EVER
Chasity
Chasity (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 20 日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 17 日
Peter
Peter (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 17 日
Chunyang
Chunyang (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 14 日
One of the top 5 worst stays I’ve had.
No tissues, 1/2 roll of TP for 2 people. 3 very small pillows for a king bed. Asked for another pillow and told NO! No cups. No knobs on drawers. Card key did not work. Electrical outlet hanging out of wall. Want Eggs for breakfast? Handed out 3 hard boiled eggs!!
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 12 日
Staff was welcoming and pleasant. Bed was soft and comfy. Needs upgrading.
Fern
Fern (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 10 日
Patrice
Patrice (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 9 日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 9 日
Room was as described in photos, though a tad dated. Unfortunately, we arrived a little late for the breakfast, and there was no milk/cream. The food was acceptable and the friendly employee assisting with serving made the experience positive.