Shenzhen Guanlan Landscape and Cultural Park - 5 min drive
Mission Hills Golf Club - 13 min drive
Dafen Oil-Painting Village - 16 min drive
Shenzhen Safari Park - 25 min drive
Getting around
Shenzhen Intl. Airport (SZX) - 45 min drive
Hong Kong International Airport (HKG) - 86 min drive
Pinghu Railway Station - 10 min drive
Sungang Railway Station - 17 min drive
Shenzhen Station - 20 min drive
Mission Hills Station - 7 min walk
Songyuanxia Station - 9 min walk
Niuhu Station - 18 min walk
Restaurants
星巴克 - 7 min walk
上岛咖啡 - 14 min walk
深圳赛维纳新翼酒店 - 6 min walk
尚峰塑胶有限公司 - 10 min walk
大堂吧 - 4 min walk
About this property
Hard Rock Hotel Shenzhen
Hard Rock Hotel Shenzhen features a rooftop terrace and a free kids' club. You can splash around at the seasonal outdoor pool, visit one of the 3 restaurants for a bite to eat, or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a 24-hour fitness center and a poolside bar. Fellow travelers love the helpful staff and overall property condition. Public transportation is just a short walk: Mission Hills Station is 7 minutes and Songyuanxia Station is 9 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
At a glance
Hotel size
258 rooms
Arranged over 25 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property requires guests to wear a swim cap in the pool.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free children's club
Pets
Pets allowed (2 total, up to 40 lbs per pet)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Height restrictions apply for onsite parking
Onsite garage
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
Bar/lounge
Poolside bar
Coffee shop
Room service
Traveling with children
Free children's club
Playground
Bed rails
Lifeguard on site
What to do
Ski passes
Concerts/live shows
Shopping
Pool table
Bicycle rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Horse riding nearby
Ski area nearby
Ice skating nearby
Working away
Business center
Meeting rooms
Computer station
Conference center (21528 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Ski storage
Romance packages
Facilities
1 building/tower
Built in 2017
Safe-deposit box at front desk
Rooftop terrace
24-hour fitness center
Adjacent to a golf course
Seasonal outdoor pool
Designer stores on site
Arcade/game room
Comprehensive food waste policy
Comprehensive recycling policy
Reusable cups only
Reusable tableware only
Banquet hall
Art Deco architecture
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Smooth flooring in public areas
Thin carpet in room
Tile flooring in room
Hardwood flooring in room
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually decorated
Separate sitting area
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Meal delivery service
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Access via exterior corridors
Recycling
Special features
Dining
Hard Rock Cafe - This karaoke bar specializes in American cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Sessions - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
GMT +8 Lobby Bar - Onsite lobby lounge. Open daily.
Rhythm Kitchen - This theme restaurant specializes in Thai cuisine and serves lunch and dinner. Reservations are required. Open daily.
Fees & policies
Refundable deposits
Deposit: CNY 500.0 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 150 per person
Children & extra beds
Rollaway beds are available for CNY 350.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CNY 300 per pet, per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 7:00 PM
The seasonal pool is open from March to December
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hard Rock Shenzhen
Hard Rock Hotel Shenzhen
Hard Rock Hotel Shenzhen Hotel
Hard Rock Hotel Shenzhen Shenzhen
Hard Rock Hotel Shenzhen Hotel Shenzhen
Frequently asked questions
Does Hard Rock Hotel Shenzhen offer free cancellation for a full refund?
Yes, Hard Rock Hotel Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hard Rock Hotel Shenzhen?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.
Are pets allowed at Hard Rock Hotel Shenzhen?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of CNY 300 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hard Rock Hotel Shenzhen?
Yes, there's free self parking.
What are the check-in and check-out times at Hard Rock Hotel Shenzhen?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Hard Rock Hotel Shenzhen and nearby?
Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course. Enjoy amenities like a seasonal outdoor pool, a 24-hour fitness center, and an arcade.
Are there restaurants at or near Hard Rock Hotel Shenzhen?
Yes, there are 3 onsite restaurants, featuring alfresco dining and American cuisine.
Does Hard Rock Hotel Shenzhen have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hard Rock Hotel Shenzhen like?
Hard Rock Hotel Shenzhen is a short 7-minute walk from Mission Hills Station and 6 minutes' walk from Mission Hills Ecological Sports Park.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 12, 2024
Great service
Great service and friendly team. very close to MRT
Danny
Danny, 15-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 27, 2024
Hao
Hao, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 7, 2024
Diego
Diego, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 14, 2024
Excellent hotel, great service and location
Fadi
Fadi, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 13, 2024
The location of the hotel is great. With a big shopping mall with loads of restaurants just across the street. The rooms are clean and tidy with a big bathtub. The hotel staff are very helpful and friendly. Will definitely stay there again.
Hoi Yee
Hoi Yee, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 31, 2024
The bath room is excellent and the music in the room is unbeatable
Ting Pong
Ting Pong, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 18, 2024
Family oriented resort with decent room size. Staff tries to provide best service and can be tricky during peak hours, like checking-in/out, or breakfast hours.
keng
keng, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 17, 2024
Everything is good except breakfast have not enough seat. Ppl have to stay ina long line. During holiday, a lots of family check in therefore a lots of noise from children.
Raymond
Raymond, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Aug 3, 2024
Thumbs up
Amazing stay, good service, really clean
Guillaume
Guillaume, 6-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jul 13, 2024
Lee
Lee, 2-night trip
Verified Expedia guest review
6/10 Good
May 13, 2024
Clement
Clement, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 3, 2024
Gary
Gary, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 13, 2024
Benjamin
Benjamin, 5-night trip
Verified Expedia guest review
8/10 Very Good
Jan 2, 2024
Wai Shan Dorothh
Wai Shan Dorothh, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 12, 2023
Great stay in Shenzhen
Visiting Shenzhen on business. The HRH is modern with comfortable amenities. Front desk staff was amazing (thanks much to Steven).
Verified traveler
5-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 1, 2023
Nice but little bit old
Lee
Lee, 1-night trip
Verified Expedia guest review
6/10 Good
Sep 24, 2023
the room conditions are below standard. stuff are broken
Raph
Raph, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 30, 2023
It was a nice hotel for a good price. I liked the Cafe and the gift shop.
Zachary
Zachary, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 21, 2021
Great, if a little too warm, Hotel
Love this hotel, always nice service and some of the best rooms in the city for this price. It's a little out there but easy to get to on line 4. First room on this particular stay was far too warm - temp only going down to 26 - but after two people checking it they gladly moved our room just down the hall. The second room was much cooler. Cafe was open and the food was excellent, too.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 28, 2021
Allan
Allan, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 5, 2021
haven
Stayed for 6 nights. The staff were pleasant, the room clean, and most facilities open. We loaned the guitar and record player, used the pool and gym. All in pretty good repair. Across the road is a mall with great eateries and it’s next to Mission Hill’s activities park.
Verified traveler
6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 20, 2021
Perfect family get-away
This place is perfect! Swimming and live music in the hotel. Ice skating, trampoline park, cinema, and bowling at the mall directly across the street...a great get-away for our family! The room was beautiful, spaciuos, and comfortable. We'll be back!
John
John, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
May 4, 2021
Good stay, some facilities lacking.
Great hotel, service was good. Positive, attentive staff. Evening buffet had good choice, but more sweets than savory. Swimming pool and rooftop bar had quite limited opening times and the main bar was closed for the whole stay.
Verified traveler
3-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 24, 2021
Good hotel at fair price
Ive been to other Hard Rock hotels and i felt that other locations have a greater selection on food and entertainment. At the same time, i was expecting a little more from the room itself. But overall it is fair for the price and location.