6/10 不錯
2025年2月28日
Lovely hotel, standards dropped this time
I’ve used this hotel previously without issue. This time however, standards had dropped. WiFi is terrible it was last time but they said it was unusual, most business travellers require decent WiFi. The room had the thin papers used for smoking weed remaining on the floor, the sink was blocked even when I removed the plug, and the window didn’t close properly, so much so with the high winds in the area it was noisy all night! All round experience was poor this time. Reception staff are lovely but offered nothing other than they were sorry. For a higher ended hotel like this pitches itself it lacks commitment to customer satisfaction.




Stephen
Stephen (1 晚商務旅程)
Hotels.com 真實旅客評價