Beautiful place , excellent staff, clean and comfortable. Couldn’t ask for a better experience.
Robert
Robert (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Downtown Austin Urban Luxury
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月11日
Great location if you’re going to concert at Moody Theater. But I feel like hotel is overpriced. Our room floor felt dirty and there towels felt like sand paper. The bar area down stairs is nice.
SHANNON
SHANNON (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Stephanie
Stephanie (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月23日
Jennifer
Jennifer (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月24日
The staff was very nice and helpful, however the hotel was under heavy construction so I couldn’t really see what the hotel really looked like. Would like to come back when the construction is finished. The room service was not very timely perhaps due to the construction?
Melanie
Melanie (1 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024年9月22日
We absolutely loved our stay. We let the team know we were celebrating our anniversary with a staycation and they treated us to a brand new corner room with a view and desserts waiting in our room. We felt so special and cared for.
Alyssa
Alyssa (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月8日
Thomas
Thomas (4 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月5日
Major construction at hotel, not great room, door left open after cleaning staff in
真實旅客
4 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年9月3日
Carla
Carla (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月26日
There was no mention the property was under construction. Temp front desk, no proper lobby or restaurant and pool was just a night club with 20 something’s hanging around the pool edges with drinks and pounding music. Seems it is leased out to a separate entity because could not even get ice from them when no ice machines working on floors. Guess a lot of this speaks to Austin in general. Definitely feel the squeeze on consumers and if you want something good you will have to pay, and I mean pay pay pay. For the hotel, probably should have been me doing due diligence and phone ahead to check things like construction.
Darrell
Darrell (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月20日
I was a bit disappointed in the way renovation/construction interfered w/my expected 5 star stay. I had no "W" experience other than the roof top pool all at extra cost. The previously beautiful street level is caged and boarded up. You enter via service elevator behind the valet stand. Extension chords running through water everywhere, trash. The hotel was dingy. WiFi was spotty. Waited 40 minutes for car/valet/with two dogs and luggage. Rooftop pool and surroundings were dingy from parties. From the room cost, parking and additional fees and the fun money I chose to fork out up at the pool it was a $1k night for a "motel" experience.
Thomas
Thomas (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月18日
Property is under remodelation, there is no lobby and they charge a full rate
Rodolfo
Rodolfo (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年7月8日
Not good. Construction everywhere.
Jason
Jason (1 晚家庭旅程)
Travelocity 真實旅客評價
10/10 完美
2024年7月7日
good
Mauricio
Mauricio (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月6日
There is construction going on so once this completes things will be a better.
Julie
Julie (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年6月23日
W Austin disappointed
Front desk customer service was pretty bad. Not pleasant, welcoming, nada! Didn’t even seem like they cared if we were there or not. Stayed in some other hotels in the area and customer service experience was top notch.
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月16日
laura
laura (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年6月4日
there are many better options nearby
no mention of being under renovation. the staff are unattentive, no one answers room service or concierge. understand renovations are needed but you should warn ppl, im done with W hotels
Benny
Benny (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年5月29日
Angela
Angela (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年5月29日
More Motel than W hotel
Lobby is under construction so you have to enter via a service elevator. Pool was murky and disgusting looking, rooms were dated, found out because of the above they were selling off rooms for alot more than i paid. Rooms are dated and being periodically updated but just so many better hotels. Overall an underwhelming and disappointing stay