Our stay was wonderful. The restaurant staff were amazing and the meal was fabulous. All staff were really welcoming. I do not think paying guests should pay to use the spa facilities however.
tracey
tracey (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 20 日
Bennet
Bennet (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 27 日
Picturesque and Relaxing Stay
The hotel is so beautiful and all the grounds well kept. It was so relaxing and picturesque.
Our room was very nice, clean and well organised.
Breakfast was tasty and absolutely fresh.
The staff were all helpful, friendly and welcoming.
Thank you Orsett Hall for a lovely stay I will definitely be staying with you guys again!
Kimberleen
Kimberleen (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Tommy
Tommy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 24 日
DON'T BOTHER GIVING REQUESTS, THEY WILL BE IGNORED
I booked 2 rooms, one for ourselves and 1 for my friends. I booked well in advance to ensure we got what we wanted. I entered a request for an accessible room due to my limited mobility. They ignored this request and put me in a room a long walk away from reception in a completely different building. I asked when booking in if our 2 rooms could be close to us and was assured they would be. That again was ignored and the other room was on a different floor altogether. Furthermore despite the fact they were aware of my limited capabilities, they gave us a room with a bath only, which i could not get in and out of so could not use. Very disappointed and would not rec omend to anyone.
John
John (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 22 日
David
David (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 15 日
Lovely Stay
Lovely stay.
Raymond
Raymond (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 14 日
Very nice
This hotel is a little gem - the room we were in was a little tired but very clean and everything else was great
tracy
tracy (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 26 日
No customer complaint caring neither hotel image.
I have booked this hotel for me and my wife as were at a wedding close by and we are based in north of England.
We checked in and all good. At 12:30 AM called reception to report the loud noise of people having sex and chatting very loud from the room next to us.
The personnel at the reception mentioned that will do something about it.
As the noise didn’t stop at all tried to phone reception again and the noise have not stopped at all and no answer from reception.
This is terrible attitude from the staff member that don’t care about either the customer complaint and also the image of the hotel instead of being a high rating hotel now it will be advertised for the image that it has given us during our stay.
I travel every week for business purposes so do lots of my colleague and we are a team of 121 people, just a start everyone of those 121 knows for sure to avoid this hotel.
I travel every week for business purpose and every week in a different country/hotel and can reassure you never had such a bad attitude of customer caring.
Ahmed
Ahmed (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 23 日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 20 日
Romantic weekend
We stayed in one of the suites. It was a
Lovely quiet romantic weekend
Charlotte
Charlotte (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 18 日
Positive help and constructive criticism
Spot staining on carpets in room clearly careless from other guests but cleaners could do more ,large gap under main door to room 30 could do with strip also shower controls in bathroom looks like bits missing eg,chrome covers etc ,wardrobe in room simply needs hand handy man to cut 2 inches off bottom and push up to wall under electricity box ,if all these small jobs are done in room 30 will be perfect ,my past job was quality controls in 5 star hotels so I can spot minor irritations easily and advise on all your rooms if you want any help regards Dave
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 17 日
Perfect as always
I travel to London a few times a month and this is always my go to hotel.
Lewis
Lewis (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 7 日
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 4 日
Back again !
Stayed before and always use it when in the area.
Lewis
Lewis (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 3 日
Olajumoke
Olajumoke (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 28 日
Beautiful hotel, very spacious, lovely staff.
Only negative comment, there is a £10 an hour charge to use the pool area! No wonder it was empty.
Gillian
Gillian (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Best yet !!
Friendly staff, superb surroundings with an easy to get to location. Excellent rooms with comfy beds and a superbly cooked breakfast. 11/10 well done 👍
Lewis
Lewis (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 18 日
Martin
Martin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 15 日
Julia
Julia (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 14 日
Nice stay,
Philip
Philip (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 13 日
Great Hotel
I’ve used this hotel now on several business trips, good for parking. It’s a great place, lovely grounds, nice staff, good restaurants. Also has a small gym on site - which is ok. I’d definitely stay again, for me, its better than most other accommodation in the area.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 10 日
Superb!
Superb venue, for a relaxing break. Superb sleep, superb service, superb food. What more do you need.
Wayne
Wayne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 6 日
We had a lovely 2 night stay at Orsett Hall. The grounds are lovely with an array of wild birds including green parakeets. The food was good with very generous portions. The room was clean. Bathroom was clean just had some sealant peeling off bottom of the bath. The bed was a bit too hard for me.
We used the swimming pool, sauna and steam room. We were the only ones using the pool so it was fine but it isn't that big so would have felt crowded if anyone else was in there. I did notice that some of the tiles around exposed edge needed cleaning.
The staff were all lovely and very polite and helpful.