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SureStay Plus Hotel by Best Western Lubbock Medical Center

2.5 star property
Hotel with outdoor pool, near Texas Tech University

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Lubbock Medical Center

Exterior
Lobby
Lobby
Outdoor pool
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free rollaway beds, WiFi

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Pet friendly
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Seasonal outdoor pool
  • Bar/lounge
  • Business center
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
  • Vending machine

Feel at home (6)

  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
The price is $67
includes taxes & fees
$59 per night
Dec 31 - Jan 1, 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, free rollaway beds, WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Separate bedroom
Hydromassage showerhead
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hydromassage showerhead
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hydromassage showerhead
Hair dryer
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hydromassage showerhead
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Hydromassage showerhead
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Hydromassage showerhead
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette | Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Hydromassage showerhead
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed) | Desk, laptop workspace, free rollaway beds, WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Sofa bed
Separate bedroom
Hydromassage showerhead
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Hydromassage showerhead
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Guest House Inn

Free breakfast
Pet friendly
Free parking
Free WiFi
8.4 out of 10, Very Good, (572)
The price is $63
includes taxes & fees
$54 per night
Dec 30 - Dec 31
Guest House Inn
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About the neighborhood

Map
3901 19th Street, Lubbock, TX, 79410

What's nearby

  • Covenant Lakeside Hospital - 6 min walk
  • United Supermarkets Arena - 18 min walk
  • Jones AT&T Stadium - 3 min drive
  • Texas Tech University - 3 min drive
  • University Medical Center - 3 min drive

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Rosa's Café & Tortilla Factory - ‬3 min drive
  • ‪Pizza Hut - ‬11 min walk
  • ‪Smoothie King - ‬3 min walk

About this property

SureStay Plus Hotel by Best Western Lubbock Medical Center

SureStay Plus Hotel by Best Western Lubbock Medical Center puts you just a 5-minute drive from Texas Tech University. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a fitness center and a terrace. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 112 rooms

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (up to 80 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • WiFi (speed: 25+ Mbps) in rooms*

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Bar/lounge

Working away

  • Business center
  • 2 meeting rooms
  • Conference space (1636 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • ATM/banking
  • Terrace
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 50-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 0.00 per stay (rates may vary)
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 15 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • The seasonal pool is open from April to August

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Baymont Inn Hotel Lubbock
Baymont Inn Lubbock
Best Western Plus Palms Hotel Lubbock
SureStay Plus Hotel Best Western Lubbock
SureStay Plus Best Western Lubbock
Baymont Inn Suites Lubbock
SureStay Plus Hotel by Best Western Lubbock Medical Center Hotel

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western Lubbock Medical Center?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at SureStay Plus Hotel by Best Western Lubbock Medical Center?
Yes, pets are welcome, with a maximum weight of 80 lbs per pet. There's a charge of USD 15 per pet, per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at SureStay Plus Hotel by Best Western Lubbock Medical Center?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Lubbock Medical Center?
Check-in start time: 4:00 PM; Check-in end time: 11:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM.
What is there to do at SureStay Plus Hotel by Best Western Lubbock Medical Center and nearby?
SureStay Plus Hotel by Best Western Lubbock Medical Center has an outdoor pool and a fitness center.
Does SureStay Plus Hotel by Best Western Lubbock Medical Center have rooms with private spa tubs?
Yes, each room has a spring water bathtub.
What's the area around SureStay Plus Hotel by Best Western Lubbock Medical Center like?
SureStay Plus Hotel by Best Western Lubbock Medical Center is in the heart of Lubbock, a short 6-minute walk from Covenant Lakeside Hospital and 18 minutes' walk from United Supermarkets Arena.

Reviews

7.4

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

We had roaches in our room sent video to SureStay front desk and would like my money back for the stay and would like to speak to someone bout the situation
John, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Daniel, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

The hotel was adequate the staff was excellent. Had a problem because of the card they were given was declined so hotels.com needs to do something about that it was not the first time. Not the hotels fault the manager took care of the problem fast.
Gary, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Stephanie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alexis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adriana, 6-night family trip
Verified Hotels.com guest review

8/10 Very Good

Shayne, 1-night trip
Verified Hotels.com guest review

6/10 Good

Andre, 1-night trip
Verified Hotels.com guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

8/10 Very Good

4 stars
Our stay was great! The beds were super comfy! The room was clean. We will definitely recommend this hotel and stay again!
Schawn, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hotel
This hotel is an excellent place to stay at if you are wanting to stay close to the Texas Tech University. The hotel looks and smells clean. The room was a nice size and looked very clean. Staff is friendly and very helpful. Excellent place to stay at for a very good price. Highly recommend staying at this hotel.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

misty, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Not a bad stay
Not a bad stay for the price. Large room and nice space. But the bathroom and shower was not great.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

It was older hotel with a cheap "lipstick on a pig" remodel. Cheezy!
Kelly, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Miserable female manager who was unpleasant
Female manager at checkin is a miserable person. She was very abrupt and not friendly. She was the same about 3 weeks ago. I don’t think she has a personal problem at home. I just think she hates her job. I am not staying for free. I am paying for a room therefore I expect her to pretend to be nice.
Karen, 2-night trip
Verified Hotels.com guest review

6/10 Good

EHHHH- Pay up to Stay Elsewhere
I tried to cancel this reservation and go elsewhere as prices evened out over the weekend. But it was too late to do so. The hotel appears to be not that great. Our room however was clean and okay. Facilities are pretty dated, and based on reviews and what we saw, it really depends on the room you get. We stayed Friday, a day where the manager said they had 15-20 extra rooms open compared to Saturday. So we think they put us in one of the better rooms. Hotel staff was not very knowledgeable of shuttle details, and were hard to understand. Heavy accents and no articulation. I’m sorry to say that, but it was true. The elevator sounds like it was gonna come crashing down. Overall, we were fine and our room we stayed in felt clean. Like I said, the reviews aren’t lying, it’s a gamble on how your experience will be based off of the room you get!
Carlee, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

The owner and the workers were all very friendly. The breakfast was delicious.
Hesed Victor, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Hot Breakfast
I recommend this hotel. Friendly staff, nice rooms. Good hot breakfast!
Kristina, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

its old dirty
JOSE, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Daniel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Easy to find convenient to where i needed to be
lanette, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Rick, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Gregory, 1-night trip
Verified Expedia guest review

General property information

Travelers Say
"There are 2 pool areas, which I will check out next time, but they look great."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM