Easy check-in from a double room to a single room after two nights. Spent two nights in a two bedroom two bathroom and when our friends left, we went to one bedroom they had it ready for us and prioritized.
Tracy
Tracy (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
HAEGYUNG
HAEGYUNG (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Amber
Amber (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
We loved the property and Jeff at Checkin was phenomenal. We enjoyed our stay thoroughly. Thx.
Patrick
Patrick (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月10日
Nice place. Could use a few updates but overall good.
Jim
Jim (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月8日
Carl
Carl (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月8日
It is with great regret that I am writing to make an official complaint about my recent holiday/special occasion (wedding) at your hotel – Stoneridge Resort. My family and I were there for a wedding in our family and I was the maid of honor.
I arrived earlier then check in time and noticed a bunch of hvac trucks on site and dismissed it thinking it would not effect my stay at the hotel. Upon speaking with a nice lady at the desk when it was time for check in I was told my room had been upgraded from what I booked (1 bedroom king suite) to a 2 bedroom suite. Everyone loves a free upgrade right? Not in this case.
Upon walking down the hallway to my new "upgraded" room, I was greeted with plastic covering the floors, fans on the floor making it hard to walk with a suitcase and drywall missing off the walls. I was very shocked to see this as paying almost $1000 to stay in your hotel for a weekend I don't expect to have to look at something like that everytime I leave my room which was alot as I was running errands all weekend for the bride.
The bride had come down to my room and was just as shocked at the state of the hallway and she even asked me if front desk had told me about this upon check in.
I then went to the front desk and spoke to a guy with a beard and I politely asked what was going on in the hallway and if something could be done about this issue and say maybe we can change my room back to the king room I had originally booked or some sort of discount.
Kelsey
Kelsey (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月7日
Always excellent with great staff!
Gregory
Gregory (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月6日
Great
jeremy
jeremy (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月1日
Melissa
Melissa (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月1日
Excellent hotel and location
Elsa
Elsa (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月28日
Danny
Danny (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月23日
Jordon
Jordon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月17日
Gorgeoous location with lots of restaurants nearby. Friendly staff, large 2 bedroom 2 bath with all the amenities. Convenient underground parking. Definitely recommend.
Daniel
Daniel (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
This is was great place to stay at Canmore! Friendly staff and clean rooms
Varsha
Varsha (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月11日
Regina
Regina (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月11日
It truly is a five star experience. Everything you could wish for and more! Staff is so welcoming and makes your stay their prime concern. If you wish for a stay of a lifetime- make this your priority.
Sandra
Sandra (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月10日
Clean and comfortable rooms
Nitin
Nitin (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月7日
Jagruti
Jagruti (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月6日
Spacious 2 bedroom 2 bathroom room. Overall, it was a very comfortable stay for 3 people.