The waitress at pool area they are a little no good but everything is perfect thank you,I…
Spa service was good.
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
SPA 天天開放。18 歲以下住客禁止進入 SPA。
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ 友善)。
此住宿接受以Visa、Mastercard、American Express、Diners Club、JCB International、Carte Blanche、扣帳卡及現金付款。
Loved the structure, hotel was beautiful and had a few good restaurants. BEWARE: Didn’t like that I was harassed by my concierge guy to spend 45 minutes talking with someone about their resort. When I finally showed up they wanted much more than 45 minutes so they can ultimately sell me a timeshare. I had to get rude and walk out after 15 minutes because I didn’t want to spend any time in meetings while on vacation, like who would want to? Luckily he got the point after I became rude with him. They offer you the world so that you can show up to this meeting that they ultimately want to convert into an all day thing according to others I spoke with at the resort.
7 晚家庭旅遊, 2021年06月01日
Beach is not near (few steps) from dormitories. Need to take a shuttle that hotel provides, which makes it a little bit inconvenient. Also we were not notified that this was seaweed season, so the beach was completely not proper for use.
7 晚家庭旅遊, 2021年05月28日
4 晚家庭旅遊, 2021年05月26日
Everything here is beautiful and friendly staff
1 晚浪漫之旅, 2021年04月23日
Everything was so nice and amazing, we love the place,food and the personal
3 晚家庭旅遊, 2021年03月25日
Stayed here mid March 2021 - group of 5 people. Because of Covid they complimentary moved everyone to their biggest property on the resort, THE CIRCLE, to better serve everyone and follow guidelines. The property was SO clean! From the rooms to the restaurants to the pool.. perfect. The staff was SO inviting and nice from the moment you step foot on the property til the moment you leave. The resort has everything you could possibly need on it. Biggest suggestion is do yourself a favor and download their app!!! You can order room service, order towels, cleanings, anything you need through the app and it gets delivered right to your room.
4 晚家庭旅遊, 2021年03月18日
Such an amazing resort. We got moved to the grand reserve and what a beautiful place. Excellent staff and service and such a great time.
4 晚浪漫之旅, 2021年03月18日
This resort is by far a 5 star hotel. We got in at about 11pm, we were not greeted even with a water, service was slow and inattentive. Since we got in late, the only option we had for dinner was room service. We were honestly expecting a much better dinner as they show in the pictures on the tv. After waiting over one hour for the food to arrive, it came in cold, and with all honestly, it was bland and tasteless and much worse, it was not worthy of a “5 star” hotel. We then noticed there were no toiletries, bathrobe, slippers or anything that you would expect from such hotels, there was only soap and paper cups. We looked inside the mi I at and there were two beers, one Coca Cola and two bottles of water.. we were surprised since this is an all inclusive hotel, we thought we were going to have more options. We decided to call it a night and hoped that the day after would be better. The following morning, we went to have breakfast and afterwards we went to see the concierge, we told him what our concerns were and we were told they would take care of everything. Late afternoon came and there was nothing done about our concerns. I then decided to take action and asked to cancel the rest of the trip
8 晚旅遊, 2021年03月13日
The place was clean and the staff is very attentive to your needs. We had few hiccups through out our stay but Hector our concierge took care off our needs and made sure we received excellent service. If you visit the resort ask for Hector. He made our stay a worthwhile and he would be the reason we visit the same resort again
7 晚家庭旅遊, 2021年03月12日
We will be back! In 2019, we stayed at the Paradisus Cancun. In 2020, we booked at Paradisus Punta Cana and were upgraded to the Reserve. So, in 2021 we decided to try Paradisus Palma Real. Why switch resorts when you love it each time?! We booked a Reserve swim up room. We knew from online groups that in January only the Grand Reserve was open for both Paradisus resorts in Punta Cana. We received official notification about a week earlier by email that we would be moved, and were given a short survery on our room preferences. We booked thru Expedia (flight, shuttle, hotel) and never even had to bring up the hotel change for our shuttle. Our check in was seemless. We ended up with a swim up room in building 1 on the backside of the building. It was a double bed room, we wanted king so they pushed the beds together to make a 'king.' The room was huge, and beautiful-bathoom, kitchenette, table/dining chairs, couch/TV in the living room, huge bathroom with double sink, bedroom with large TV. The patio had a jacuzzi, bali bed, 2 loung chairs, a sofa, and table. I am not sure if anyone else was staying on that side, we didnt see another person in the swim out pool the whole time. Despite being told we had to request each service, our rooms were cleaned and the mini bar refreshed even on the days we forgot to hit the room service light. There wasn't much of a view being on ground level but the room and patio were BEAUTIFUL. I had asked to be on the inner circle per online rec
5 晚浪漫之旅, 2021年02月07日