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Hotel Emma

3.0 star property
Hotel within easy reach of Paseo de la Reforma

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Photo gallery for Hotel Emma

1 bedroom, premium bedding, individually decorated
1 bedroom, premium bedding, individually decorated
Terrace/patio
Reception
Reception
When you stay at Hotel Emma, you'll be within a 15-minute walk of Paseo de la Reforma and Angel of Independence Monument. Also, World Trade Center Mexico City and Chapultepec Castle are a short five-minute drive away. The property is only a short walk to public transportation: Sevilla Station is steps away and Insurgentes Station is 9 minutes.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi

Main amenities (3)

  • Daily housekeeping
  • Coffee/tea in a common area
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Premium bedding
  • Hairdryer

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for City Room

1 bedroom, premium bedding, individually decorated

City Room

Highlights

Deck/patio
Individually furnished
Individually decorated
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Portable fan
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Exclusive Room

1 bedroom, premium bedding, individually decorated

Exclusive Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate dining area
Individually furnished
Individually decorated
Kitchenette
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for City Studio Suite

1 bedroom, premium bedding, individually decorated

City Studio Suite

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Dining table
Smart TV
Hypo-allergenic bedding
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for City Room

1 bedroom, premium bedding, individually decorated

City Room

Highlights

Deck/patio
Individually furnished
Individually decorated
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Portable fan
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for City Room

1 bedroom, premium bedding, individually decorated

City Room

Highlights

Deck/patio
Individually furnished
Individually decorated
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Portable fan
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for City Room

1 bedroom, premium bedding, individually decorated

City Room

Highlights

Deck/patio
Individually furnished
Individually decorated
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Portable fan
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

1 bedroom, premium bedding, individually decorated

Superior Room

Highlights

Deck/patio
Individually furnished
Individually decorated
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Portable fan
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Room

1 bedroom, premium bedding, individually decorated

City Room

8.0 out of 10
Very good
(1 review)

Highlights

Deck/patio
Individually furnished
Individually decorated
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Portable fan
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for City Room

1 bedroom, premium bedding, individually decorated

City Room

Highlights

Deck/patio
Individually furnished
Individually decorated
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Portable fan
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

1 bedroom, premium bedding, individually decorated

Superior Room

Highlights

Deck/patio
Individually furnished
Individually decorated
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Portable fan
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Room

1 bedroom, premium bedding, individually decorated

City Room

Highlights

Deck/patio
Individually furnished
Individually decorated
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Portable fan
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for City Room

1 bedroom, premium bedding, individually decorated

City Room

Highlights

Deck/patio
Individually furnished
Individually decorated
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Portable fan
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, individually decorated

Deluxe Double Room

Highlights

Deck/patio
Individually furnished
Individually decorated
Kitchenette
Mini-fridge
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 King Bed

View all photos for City Room

1 bedroom, premium bedding, individually decorated

City Room

Highlights

Deck/patio
Individually furnished
Individually decorated
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Portable fan
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for City Double Room

1 bedroom, premium bedding, individually decorated

City Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Deck/patio
Individually furnished
Individually decorated
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Portable fan
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Double Room

1 bedroom, premium bedding, individually decorated

Economy Double Room

Highlights

Deck/patio
Individually furnished
Individually decorated
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Portable fan
Private bathroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Grand Double Room

1 bedroom, premium bedding, individually decorated

Grand Double Room

Highlights

Deck/patio
Individually furnished
Individually decorated
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Portable fan
Private bathroom
  • Sleeps 5
  • 1 Double Bed and 1 King Bed

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About the area

Map
289 Puebla Roma Norte, Mexico City, CDMX, 06700

What's nearby

  • Paseo de la Reforma - 7 min walk - 0.6 km
  • Angel of Independence Monument - 9 min walk - 0.8 km
  • U.S. Embassy - 12 min walk - 1.0 km
  • Chapultepec Castle - 15 min walk - 1.3 km
  • World Trade Center Mexico City - 4 min drive - 3.4 km

Getting around

  • Benito Juarez International Airport (MEX) - 31 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 58 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 62 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 17 min drive
  • Mexico City Buenavista Station - 17 min drive
  • Sevilla Station - 2 min walk
  • Insurgentes Station - 9 min walk
  • Chapultepec Station - 11 min walk

Restaurants

  • ‪La Provoleta - ‬1 min walk
  • ‪Carajillo Roma - ‬1 min walk
  • ‪Aleli - ‬2 min walk
  • ‪Chapul Cafe - ‬3 min walk
  • ‪Lorea - ‬2 min walk

About this property

Hotel Emma

When you stay at Hotel Emma, you'll be within a 15-minute walk of Paseo de la Reforma and Angel of Independence Monument. Also, World Trade Center Mexico City and Chapultepec Castle are a short five-minute drive away. The property is only a short walk to public transportation: Sevilla Station is steps away and Insurgentes Station is 9 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 22 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 22
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 11:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 22
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Off-site parking within 98 ft (MXN 100 per day)

Property amenities

Food and drink

  • Coffee/tea in a common area

Services

  • Front desk (limited hours)

Accessibility

  • Lift
  • Lift door width (centimetres): 152
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Home comfort

  • Portable fan
  • Espresso maker

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

What to enjoy

  • Deck or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge of MXN 500 per day

Renovations and closures

This property is closed from 14 March 2025 to 17 March 2025 (dates subject to change).

Parking

  • Parking is available nearby and costs MXN 100 per day (98 ft away)

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Emma Hotel
Hotel Emma Mexico City
Hotel Emma Hotel Mexico City

Frequently asked questions

Is Hotel Emma currently open?

This property is closed from 14 March 2025 to 17 March 2025 (dates subject to change).

Does Hotel Emma offer free cancellation for a full refund?

Yes, Hotel Emma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Emma?

Sorry, neither pets nor service animals are allowed.

What are the check-in and check-out times at Hotel Emma?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Does Hotel Emma have any outdoor private spaces?

Yes, every room features a deck or patio.

What's the area around Hotel Emma like?

Hotel Emma is a short 2-minute walk from Sevilla Station and 7 minutes' walk from Paseo de la Reforma.

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Hotel Emma Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lovely place
Gisele Soares, 1-night trip

10/10 Excellent

Centrally located in a nice neighborhood with easy distance to a lot of great places to visit or dine.

6/10 Okay

Pretty great spot for the price. If youre staying on the top floor, be ready for stairs. Super nice staff, but absolutely bizarre rules - like no alcoholic drinks in your room. Which makes it feel like youre a guest in grandmas house. Strange.
Jared, 4-night trip

10/10 Excellent

The attention from all members of the staff was great, very helpful and friendly. The room is small but perfect for one person and it includes a private bathroom. I stayed there perfectly comfortable for 4 days. The area is good too, I walked to the heart of condesa and roma, there’s also a subway station very close by. There are also lots of coffee shops close to the hotel, overall is a great spot I will definitely go back.
Laura, 4-night trip

10/10 Excellent

A fantastic place to stay! The location is ideal, with a variety of excellent dining options just a short walk away. It's also conveniently close to public transportation, including both Metrobus and Metro stations, making it easy to explore the city. The area feels safe and well-connected, perfect for both tourists and business travellers alike. We loved our stay and will definitely be returning to the beautiful Mexico City! :)
Christina, 9-night trip

4/10 Poor

Terrible customer service
Walid, 6-night trip

8/10 Good

The staff was very helpful. The bed comfortable. The room didn’t have any windows!! Not safe in case of fire. The room was not sound proof , could hear lots of sounds from next door bathroom and corridor. The neighborhood is great with an excellent coffee shop a few feet away.
Alain, 2-night trip

6/10 Okay

The hotel is very well situated in an excellent area of the city with many restaurants and Chapultepec park nearby. The staff is pretty friendly. The room I stayed in was very clean and spacious. Unfortunately, there were several problems with the room. There were windows in the room, but they were facing a shared balcony, so opening the curtains was out of the question. On this shared balcony was a ventilation unit that periodically turned on and produced a very loud sound. I didn't have a problem sleeping, but it was extremely annoying and could potentially make sleep difficult for some people. The washroom was clean, but had a toilet that could only be flushed once every few hours and a shower that took a few minutes to generate hot water. There was no water at all on one afternoon when I came back to the room. The walls were very thin and you could hear almost everything going on outside the room (people walking up the stairs, down the hallway, entering their rooms, etc). I also stayed in the room for over a week and it was never cleaned. Overall, the hotel is acceptable if you just care about the location and don't plan on staying for very long. Don't expect much outside of just having a place to sleep (if you aren't kept up by all the noise).
David, 10-night trip

2/10 Terrible

Peligroso, me dieron un cuarto sin electricidad

Llegué al check-in al hotel a la 1:30am después de una fiesta entonces no venía ya al 100. Me llevaron a un cuarto por el elevador y todo normal pero abren el cuarto y me dan un cuarto SIN ELECTRICIDAD y que ahí en dos minutos iría a haber electricidad según esto. Esperé en el cuarto totalmente obscuro (no tenía ventanas) 10 minutos y no hubo electricidad y ya me sentí preocupado, me estaba durmiendo y ya sentí que como que eso estaban esperando. El resto del hotel sí tenía electricidad, subí por el elevador, y por algún motivo me metieron a un cuarto que no tenía electricidad. Demasiado extraño, no se los recomiendo. Pedi un uber, baje por el elevador (que requiere electricidad), y me fui del lugar, no me quisieron reembolsar. Primera vez en 20 años de usar esta plataforma que me sentí inseguro y por la respuesta de hotel ves que no les interesa atender a sus clientes cuando no te ofrecen ni siquiera un cuarto con electricidad, por no pensar peor ya que yo venía en un estado vulnerable.
1-night trip

6/10 Okay

Marcial, 1-night trip

8/10 Good

Musica del negocio abajo en la noche / madrugada Detalles de renovacion ( pintura, cemento , polvo, escalera en la vista) en varias areas.
Lionel, 2-night trip

8/10 Good

Abel, 2-night trip

10/10 Excellent

Todo perfecto me encantó el cuarto podrían tener un poco más de mantenimiento pero todo perfecto
Kytzia, 3-night trip

10/10 Excellent

Great location and simple room with everything needed. Price was good.
1-night trip

8/10 Good

Todo estuvo bien. El lugar está bien ubicado, accesible a pie (caminata enérgica) de Chapultepec, paseo Reforma y super accesible a multiples lugares para desayunar. A tener en cuenta: el elevador no llega hasta los ultimos dos pisos, pero a nosotros no nos importó. Volvería a quedarme allí.
Mario, 7-night trip

8/10 Good

Me alojé en este hotel por su cercanía con el CAS y la Embajada Americana; lo único malo es que no cuenta con un estacionamiento ni hay tarifa preferencial. Enfrente hay uno que es 24hrs y la tarifa es de $250 por noche, la verdad es que es preferible a dejarlo quien sabe dónde. Las instalaciones son limpias, cómodas pero no hay mucha accesibilidad para adultos mayores o personas con discapacidad. En cuanto a amenidades, la habitación que me tocó contaba con cafetera, frigobar, horno de microondas e incluso había loza y un pequeño comedor. También cuenta con caja fuerte.

8/10 Good

no estaba funcionando el sevilla
James Edward, 2-night trip

8/10 Good

Jhackelin, 2-night trip

10/10 Excellent

Caleb, 4-night trip

10/10 Excellent

Gracias Son todos muy amables y serviciales. Todo bueno c el personal. La ubicación y la habitación.
Rosa María, 3-night trip

8/10 Good

Alejandro, 3-night trip

10/10 Excellent

Alan, 2-night trip

10/10 Excellent

La atencion de recepcion fue muy buena, muy amables.
Ayraldo, 3-night trip

10/10 Excellent

Agradable! Muy tranquilo todo.
Marco Antonio, 3-night trip

8/10 Good

brenda, 2-night trip