I feel a $150 deposit for incidentals is outrageous. My daughter goes to SU and we have stayed at several hotels in the Syracuse NY area. We have never been charged so much. The most was $50. The hotel itself is clean and pretty quiet. Buffet breakfast is nice.
Rena
Rena (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Katie
Katie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Megan
Megan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 13 日
Kelly
Kelly (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 10 日
Disappointed with this Hampton Inn
We were given a mobility accessible room although not requested or needed. The room entry door was very tight to the frame and required some strength to open it. The toilet seat was loose from the bowl. The grab bar next to the toilet had been pulled out of the wall and had a shoddy repair leaving dry wall dust on the baseboard. The sink drained extremely slowly. The desk chair was broken leaving you tilting to the left when sitting in it. Best of all, the window shade was remote controlled. The control did nothing when the button was pushed and the shade was in the up position. We were leaving the hotel to attend an event and stopped by the front desk and reported the problem with the shade. The receptionist said that she knew that the shade was broken and that a part had been ordered to repair it. We were offered a different room but declined because we were leaving at that time. The receptionist said, “at least it will be dark when you get back”.
Why were we given this room to begin with if other rooms were available? Very poor customer service with no respect for customers.
Sandra
Sandra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 7 日
Gregory
Gregory (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Cierra
Cierra (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 2 日
Not worth the money.
The front desk was great and friendly. The pool was nice. Our room felt dirty. The toliet had dried poop on the side which i had to clean. The toilet seat was broken and so was the drain. The shower curtian didnt cover the whole shower so the floor kept getting wet and out door was hard to open and close. The free breakfast was just ok.
Athena
Athena (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 1 日
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 23 日
John
John (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 28 日
Wedding stay
Very much nice hotel. A bit pricey but normal for the area.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 24 日
Sharlynn
Sharlynn (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Kathryn
Kathryn (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
I stayed in this property before I’ve always had a good experience. Rooms clean refrigerator microwave in the room daily breakfast is so so for your bagels, waffles and yogurt. Staff very friendly and accommodating.
Geri
Geri (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 6 日
Alexa
Alexa (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Diana
Diana (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 1 日
Excellent value for the price
Edward
Edward (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 28 日
Clean and convenient. Friendly staff.
Tracy
Tracy (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 23 日
Everything was perfect:
Luggage carts
No loud ventilation fan in bathroom
Blackout window screen
Quiet
Comfy bed
Good tv
Good free breakfast
Easy parking and free
Very nice and helpful staff helped us find a great Indian restaurant
Joan
Joan (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 22 日
Vivian
Vivian (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 20 日
anna
anna (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 20 日
Good location great staff
Same to see a covert. Location was ideal and in an area with choices to eat. Not walking friendly but otherwise no stress