Location was perfect, room was decent and this was one of the few hotels Ive ever been in with good bathroom lighting
BUT…
Bed was uncomfortable and the pillows were AWFUL. On top of that, the elevator is noisy and we could hear it nonstop, as well as full conversations in the room next door
AMY
AMY (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 15 日
The front desk person was very helpful and friendly. There was a few minor things wrong with the room but would stay there again.
Tanya
Tanya (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 6 日
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 25 日
Nice but outrageous fees
I feel a $150 deposit for incidentals is outrageous. My daughter goes to SU and we have stayed at several hotels in the Syracuse NY area. We have never been charged so much. The most was $50. The hotel itself is clean and pretty quiet. Buffet breakfast is nice.
Rena
Rena (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Katie
Katie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Megan
Megan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 13 日
Kelly
Kelly (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 10 日
Disappointed with this Hampton Inn
We were given a mobility accessible room although not requested or needed. The room entry door was very tight to the frame and required some strength to open it. The toilet seat was loose from the bowl. The grab bar next to the toilet had been pulled out of the wall and had a shoddy repair leaving dry wall dust on the baseboard. The sink drained extremely slowly. The desk chair was broken leaving you tilting to the left when sitting in it. Best of all, the window shade was remote controlled. The control did nothing when the button was pushed and the shade was in the up position. We were leaving the hotel to attend an event and stopped by the front desk and reported the problem with the shade. The receptionist said that she knew that the shade was broken and that a part had been ordered to repair it. We were offered a different room but declined because we were leaving at that time. The receptionist said, “at least it will be dark when you get back”.
Why were we given this room to begin with if other rooms were available? Very poor customer service with no respect for customers.
Sandra
Sandra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 7 日
Gregory
Gregory (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Cierra
Cierra (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 2 日
Not worth the money.
The front desk was great and friendly. The pool was nice. Our room felt dirty. The toliet had dried poop on the side which i had to clean. The toilet seat was broken and so was the drain. The shower curtian didnt cover the whole shower so the floor kept getting wet and out door was hard to open and close. The free breakfast was just ok.
Athena
Athena (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 1 日
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 23 日
John
John (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 1 日
The hotel is hidden back off the road and I would have missed it if not for GPS, so be observant when trying to find it. Otherwise, the hotel was very clean and comfortable.
Alicia
Alicia (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 30 日
Staff were very helpful and friendly. Very quiet. Hotel, itself, was a little tired/run down.
jamie
jamie (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 6 月 29 日
CLINT
CLINT (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 28 日
Jane
Jane (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 28 日
Wedding stay
Very much nice hotel. A bit pricey but normal for the area.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Paige
Paige (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Great room. Clean , roomy. Very nice !
Keith
Keith (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 24 日
Sharlynn
Sharlynn (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
Alex
Alex (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Kathryn
Kathryn (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 18 日
The rooms above had construction at 8 PM the rugs were dirty from it. hair in the shower NOT mine I am bald lol
Poor temp controls not cool stuffy all areas- in summer
Bad coffeee almost always with chemicals for cream no real cream or milk
Had to ask for coustesy water
??? housekeeping scary were the sheets changed gross...
Good price point BUT not worth a hair riddled bad coffee hotel