It was a great hotel but oh man was it ever noisy! the loud music from bars nearby will surely disturb your sleep, so if you sleep before 11pm- good luck!
Also wifi does not work in the rooms, works pretty well in the lobby.
the hotel service was great and the proximity to city was a bonus.
Sangeeta
Sangeeta (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月23日
Stayed at Swaroop for 3 nights with family.
Property itself is lovely but the treatment by management and staff we received spoilt the stay.
Arrived a little earlier than check in. Everywhere else we stayed (and usual for most hotels) they would check us in and look after our bags and let us know when the room was ready. Would not check us in. Left our bags away from the reception next to the lift.
Check in when room was ready took about 20 minutes to scan each passport and visa - which could have easily been done earlier while we were hanging around.
Room was very big and spacious and clean. Comfortable beds. TV didn't work.
On check in we were told breakfast was included. So we went to breakfast first morning. Very poor breakfast buffet. Coffee was little nescafe sachets supplied in the room anyway. Cereal was stale. Toast and chips!
We didn't eat much.
Next morning went to breakfast and after eating a bowl of the stale cereal each and one cup of coffee we were presented with a bill for 1500 INR (approx $26). We were obviously surprised not only by the bill (as we had been told breakfast was included) but also by the amount! No menu or mention of price on display.
Queried at reception. Now told not included! Had we known we would not have returned. Explained this and that we had only eaten cereal so amount was excessive. Response was completely unreasonable. Manager accused us of being liars and stealing breakfast and threatened to call the police!
Kym
Kym (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月26日
Non consigliato
Il rapporto qualità prezzo non è equivalente. L’albergo avrebbe bisogno di una ristrutturazione. Le camere sono si spazio se ma con molte pecche. La cassaforte non funzionava , ventilatori a pale troppo rumoroso, bagno pulito ma con segni di calcare che lo fanno sembrare sporco. Interruttore della ventola del bagno NELLA doccia. In due giorni di soggiorno non mi hanno rifatto la camera. Purtroppo me se sono accorto al mio rientro solo a sera tardi e non potevo chiederlo. L’ho detto il giorno della partenza alla reception , ma non hanno nemmeno finto le scuse. Non lo consiglio
Ivano
Ivano (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月28日
Location is a bit off-putting, but the hotel itself was great. Lovely pool, nice food, clean, large and well designed rooms. Service was excellent, as was the spa.
Muriel
Muriel (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年2月11日
BAR IN THE HOTEL WAS VERY NOISY WITH LOUD MUSIC TILL MID NIGHT WAS NOT ABLE TO SLEEP AT NIGHT DUE TO LOUD MUSIC
SURESH
SURESH (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年1月1日
The hotel property was nice and had potential, but the room we were given was terrible. The bedsheets were not washed or kept properly, the bathroom was dingy, and there was dust everywhere in the room.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2023年12月11日
Deepak
Deepak (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年10月17日
Wonderful hotel on a lake in Udaipur
Wonderful hotel facing one of the lakes in Udaipur, close to everything but still quiet and calm. Beautiful pool in courtyard and three restaurants with delicious food. The service was excellent - the staff was always friendly and accommodating.
John
John (4 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年9月19日
Shivangi
Shivangi (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年9月3日
The onsite restaurant sangria is a really good option for dining.
vaibhav
vaibhav (2 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2023年9月1日
Swaroop Vilas Hotel is a boutique hotel true to its name with every minute detail and decorations. They gave free upgrade to Superior room. Some ventilation needs to be provided to bathroom. Staff needs to be trained for courtesy and greetings to provide service with smile. Buffet breakfast was average.
Overall good experience
ABHAI
ABHAI (3 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2023年7月29日
The hotel was not kept well. They kept forgetting to clean the bathrooms. I had to ask multiple times. Exhaust fan was not working. There was no fridge in the room. The first floor rooms were smelling like urine.
Rana
Rana (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2023年5月30日
Terrible hotel con música fuertisima hasta la madrugada. Muy viejo y mal cuidado. El personal no ayuda. Restaurante malisimo.
Maria pilar
Maria pilar (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年5月12日
Breakfast not very good, all Indian food to much roti not have any kind of rice fruit vegetables curry.. disappointed on breakfast because I pay extra for breakfast, I hope it's more good but not
Parvatipuja
Parvatipuja (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年3月30日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2023年2月6日
Onsite 24 hours restaurant
Hemal
Hemal (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2023年1月13日
It was a little run down and not particularly clean, we checked out early.
Tegan
Expedia 真實旅客評價
10/10 完美
2023年1月3日
Yohji
Expedia 真實旅客評價
10/10 完美
2023年1月1日
Helpful, courteous and helpful team
Vikas
Expedia 真實旅客評價
2/10 欠佳
2022年11月20日
Swaroop Vilas is a terrible property every which way you look at it. The rooms are extremely unhygienic, the staff is extremely rude and uncooperative and the location is next to a swamp. The entire property is a health hazard and visitors can expect to become ill after getting exposed to their extremely unhygienic rooms. More to come. This property should be removed from listing on expedia.
Vivek
Vivek (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2022年7月7日
We had a great time and experience staying there. Loved the food at Cafe and main restaurant. We had three meals there and all were delicious. The staff went above and beyond to make sure we were comfortable. We asked for an early check in and they were very helpful. We stayed in a family suite . Very comfortable bedding and enough room for a family of four. We will definitely be coming back. Had an amazing experience.
monika
monika (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2022年3月7日
Gitanjali
Gitanjali (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2019年3月20日
Disappointing stay in what is a beautiful hotel!
Sadly this hotel has so much going for it in terms of architecture and character. Unfortunately though the service is lacking- staff do try to make an effort but they really haven’t got the appropriate customer service training they require. Breakfast was really disappointing and unless you enjoy tucking into the usual Indian breakfast on offer at most places, there’s not a lot to choose from apart from trustee eggs and cornflakes!
真實旅客
3 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2017年2月20日
Found Bed Bugs!!
Found Bed Bugs upon arrival!!! I made numerous, appalling & unsuccessful phone calls to Expedia’s customer service to request a refund upon exceptional hygiene pest found upon arrival to our hotel overseas, two months after my travels NO REFUND.
Expedia is not willing to refund, due to Swaroop Vila hotel not refunding Expedia. How is this my problem? Had to look for a different hotel and didn't stay at all here.