I had booked this room 2 weeks in advance and it was to be a 2 queen bed. It ended up being a 2 double bed and bed were extremely small for my family. When asked if we could switch rooms or why we didn’t get queen beds they said someone booked a block of rooms and this was last minute. After my session and not getting anywhere with this, I asked for a refund which they thought around $15 would be sufficient. The next day I asked about the refund and she told me that I would need to contact Hotels.com. That is exactly what I did in. Hotels.com contacted this site and was able to get me a full refund for the room.
Jessica
Jessica (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
Amy
Amy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月2日
Tolbert
Tolbert (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月1日
Charged double.
Its was pretty good besides the fact i paid for both rooms in full at hotels.com then when i got there was asked for my card to do a security deposit but was charged for both rooms again so a total of almost $800. When i brought it to the staff attention i was double charged for eachroom I was told they were unable to cancel either transaction.
Tolbert
Tolbert (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Melanie
Melanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月8日
Very noisy in room above had to go to front desk at 11:30 pm and complain about it and they the front desk person assisted and took care of it thanks to the staff they were very helpful
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Cindy
Cindy (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Jessie
Jessie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Sheryl
Sheryl (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月7日
Family visit
Staff very friendly. Hotel was clean & comfortable. Location was great. Restaurant across the parking lot. Would definitely stay here again.
Linda
Linda (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月6日
Difficultés de communiquer, la plupart de travailleurs parlent que l'espagnol. La salle de bain n'est pas comfortables.
Genevieve
Genevieve (6 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年11月1日
The property was just okay. I booked 2 King rooms for 2 nights through Expedia, and Expedia showed my reservation as "Active." When I arrived, the hotel showed my reservation as "Cancelled." It was clearly a mistake. I spent over an hour on the phone with Expedia, and they got me 2 Double bed rooms in lieu of what I reserved. The beds weren't very comfortable, and the guests staying the floor above me were like a herd of elephants past 3 AM. It was an overall disappointing hotel and experience.
David
David (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月30日
Katie
Katie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Andrea
Andrea (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Ashley
Ashley (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月27日
Very clean! One lamp in our room was broke! Not quite d/2 realizing our room was above the pool. Very noisy, plus the room by us had a child who was quite loud & disturbing. Plus, our room made some kind of loud noise all night & I got very little sleep. I would stay here again, just not on that end of Hotel. Would prefer quiet room that isn’t surrounded by several other rooms. Felt cornered in a way!
Brenda
Brenda (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月27日
Comfortable and clean
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Nice and comfortable
Tracy
Tracy (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月26日
Pros: clean, easy access. Bed comfortable.
Con: Very little sound abatement between rooms. Neighbors tv can be heard. They sneeze or cough and it’s like they are in the same room.
R
R (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月19日
Jared
Jared (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月18日
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
KRISTI
KRISTI (1 晚行程)
Travelocity 真實旅客評價
10/10 完美
2024年10月13日
Great stay nice lady for housekeeping manager..loved it
Ryan
Ryan (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月13日
Short or tall bar next door was great. Busy hotel with LOTS of kids while we were there. We did not use pool or fitness center. Fast check in and ample space in room.