2/10 欠佳
2024年10月13日
I was charged twice
I prepaid for the booking on hotels.com website about 3 months prior to arrival. They didn't honour my prepaid reservation. They said, that Expedia didn't pay them for recent bookings (!!!). So they forced me to pay again at check in, if I wanted to get a room (there was at midnight). That's the way I was charged twice for the same room. Almost 2 weeks passed by, Hotels.com is not able to proceed any refund for me. I am your customer for over 10 years, it is shame on you, Expedia!
真實旅客
1 晚家庭旅程
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