normal 5 star hotel, quite new hotel in shopping center
wesley
Hotels.com 真實旅客評價
10/10 完美
2011年9月20日
非常好,在房间内即可一览桌山全貌。酒店设计很新颖,服务非常好!下次来开普敦还会选择这家酒店。
真實旅客
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月26日
I’m not sure why this property has such a high rating. This is far beyond the scope of any 4 or 5 star hotel that I have ever visited. The rooms are small and not clean. We arrived to used bedsheets that had blood and urine on them. The towels and face cloths had hair on them and smelled of baking soda and vinegar. Upon raising the concerns about this with the staff, they took nearly an hour to come change the sheets. The hotel staff is very rude and unfriendly, they never speak or greet you upon leaving or arriving. The room service is less than adequate. The food is unappetizing and arrived cold. Our orders were messed up several times. We also had the privacy sign placed on our room door while we left so housekeeping would not enter while we were gone. As we left for the day, we encountered one of the housekeeping employees in the hallway and she asked if we wanted our room cleaned. We politely declined and proceeded to leave. Upon returning to our room later that evening, we found the privacy sign completely removed from the door and the room was cleaned against our wishes. Some items were missing & misplaced. Never has this ever happened at any of our hotel stays in our life. The Marriott has no respect, regard, or decorum for their guests or guest privacy. I would never recommend this hotel to anyone. I would give my experience negative 20 stars if I could. Save yourself the headache and the money. There are much better hotels in Cape Town that respect their customers.
Angela
Angela (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月18日
Great friendly staff. My room was spacious and spotless.
Elizabeth
Elizabeth (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月30日
Excellent day customer service is top-tier definitely will stay again
Gabrielle
Gabrielle (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月23日
LYNDA
LYNDA (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月21日
Patricia
Patricia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月20日
Oliver
Oliver (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月9日
One of the best hotels in capetown
This is an amazing hotel. Everything was top notch I have no complaints at all. The rooms are big an very nice with an amazing very of the city. The hotel is very clean and staff is very attentive an friendly. The food restaurants an room service is amazing an very affordable. The hotel is steps away from the mall. I would recommend this hotel to anyone who comes to cape town
Kahliel
Kahliel (8 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年3月6日
Dinner options are very limited
Metwally
Metwally (10 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年3月6日
Stephen
Stephen (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年3月5日
Suzanne
Suzanne (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年2月21日
Christina
Christina (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年2月20日
Felix
Felix (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年2月18日
Daniel
Daniel (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月8日
RAVINDREN
RAVINDREN (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年1月18日
The hotel is convenient to the shops etc.
Leon
Leon (21 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年1月18日
Brenda
Brenda (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年1月14日
James
James (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年1月8日
RANDY
RANDY (9 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年1月8日
victoria
victoria (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年1月5日
Struttura confortevole e pulita
Ristorante buono
Stefano
Stefano (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年1月3日
Juliette
Juliette (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年1月2日
Poor service and lack of customer focus. Has major issues with Room Service. Wrong order delivered, missing items and staff with bad attitude. Simply rude.