The place has not been redecorated in many decades. The food is terrible.
The hotel is expensive. For the same price, you could have top hotel in London
Mohammed
Mohammed (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
SHAISTA
SHAISTA (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Lovely staff
Gohar
Gohar (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月30日
Great stay overall with some issues
Overall a wonderful hotel. Excellent location, very close to the Prophet's Mosque. Good breakfast but could do with more meat options and better quality coffee and pastries. There were some issues with the room, listed below:
1. The in-room safe did not work at all. We told Guest Relations but nothing was done for the entire time we were there.
2. We were 3 guests, 2 adults and a child. However many times they only put 2 towels in the bathroom and we needed to call to get more.
3. The bathroom was not cleaned well at all, especially the shower.
4. Sometimes the cups in the room were not washed, dirty cups were left there.
Muhammed
Muhammed (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月15日
Great hotel, excellent location
Great hotel, very close to the Prophet's Mosque. Check-in was smooth and the concierge brought our bags to our room promptly. The in-room safe does not work - no power and it is not attached to anything. We informed guest relations of this and nothing was done about it.
Muhammed
Muhammed (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Abirah
Abirah (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
SULTAN ABDULAZIZ A
SULTAN ABDULAZIZ A (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月28日
Book directly
muhammad
muhammad (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月27日
Loved my Stay
It was a beautiful stay with much care provided by the Hotel.
Very Impressive.
Kazi
Kazi (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Good location, friendly and helpful staff.
Wan Sharuddin
Wan Sharuddin (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月27日
Intercontinental provide almost everything we need. Thank you.
Wan Sharuddin
Wan Sharuddin (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月25日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
The hotel location is great. We enjoyed our stay very much. The best thing about this hotel is the service level all staff are great from reception to room service and cleaning. They come to check if anything is missing or if we need anything. Free Saudi coffee and dates are always available in the lobby which is a nice touch. Special thanks to Mr. Mohamed Aly in the concierge desk
WAFAA
WAFAA (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月22日
Honestly amazing hotel I have zero complaints. I am most definitely coming back and booking this hotel when I visit Medina.
Thank you
GAMAL
GAMAL (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月17日
Perfect Location, spacious, friendly staff
Hotel was in perfect location, literally a 5 min walk directly to the mosque. Outside the mosque is the famous little global village huts.
Hotel room was clean and very spacious and so was the bathroom, staff were super helpful and accommodating. Would highly recommend for a stay in Madinah
Syeda
Syeda (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Thank you so much for the wonderful stay.
Ikramuddin
Ikramuddin (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月7日
Great stay
Our stay was excellent. The staff were always ensuring that we were happy and comfortable with our stay. The cleaning staff were great and always ensured we had everything we needed. As a nice gesture the front staff sent us a plate of fruit. The breakfast buffet was excellent with plenty of variety every morning.
Couldnt fault our stay
Hanadi
Hanadi (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月7日
Will come here again and again!!!
Amazing stay - have been here before with a group and decided to book again solo. Clean rooms, perfect location by food and the masjid. Excellent service too, will keep coming back here InshAllah
Amir
Amir (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月5日
C trop che pour ce que c’est
Zoubida
Zoubida (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月1日
HIROSHI
HIROSHI (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Hotel is in an excellent location and in very close proximity to the Haram. There are several amazing dining options very near. Great location for female travelers as there are many amazing female staff at the hotel reception, Khadija was very helpful during our stay. The building itself especially the bathroom definitely needs an upgrade.