Generally excellent but one of the reading lights didn't work. Nor did the tv have any provision beyond subscription services.
Mary
Mary (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月12日
I loved the free upgrade to the suite. It was very spacious.
Pieter
Pieter (1 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月5日
Main reason to book this hotel is its pretty new& clean, staffs are very friendly & helpful, bed is very comfortable, breakfast have lots of variety to choose from. The only drawback is check-in process very slow (the front deck personnel lack of experience)
Fayol
Fayol (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月25日
I love all design of the hotel, simple and feels comfortable staying 🙂
Dwi
Dwi (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月20日
Great Stay
Got interconnecting King & Deluxe Rooms for my family. Deserving of a 5star for the price point. Rooms and toilets were modern and clean, beds/pillows comfortable, just 10mins drive from the big Tunjungan Mall, Service staff attentive and polite. They went out of their way to search up massage parlours that we can go to since it is not available at hotel. Breakfast spread was good too. Our only grouse is that almost the whole bathroom gets wet due to the open concept shower area. Will certainly be back when next in Surabaya.