El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = El Dorado Casitas Royale 度假村

5.0 星級住宿

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

卡曼海灘海濱酒店,設有4 間餐廳、SPA

選擇日期查看價格

目前月份為 2024 年 December及 2025 年 January。
2024年12月
2025年1月

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = El Dorado Casitas Royale 度假村相片集

14 個室外泳池
遊船
海灘酒吧
外觀
外觀

評價

8.2 分,滿分 10 分,

很好

旅客讚好:

職員友善

人氣設施服務

  • 酒吧
  • 非吸煙
  • 泳池
  • 機場接送
  • SPA
  • 免費車位
主要設施服務
  • 每日清潔服務
  • 位於私人海灘
  • 4 間餐廳及 2 間海灘酒吧
  • 2 間酒吧/酒廊
  • 全方位 SPA
  • 14 個室外泳池
  • 免費機場接駁車
  • 咖啡店/咖啡室
  • 露台
  • 24 小時接待處
  • 空調
  • 花園
感覺賓至如歸
  • 私人 SPA 浴池
  • 花園
  • 露台
  • 每日清潔服務
  • 遮光窗簾/窗簾
  • 有線電視頻道
現售 HK$6,388
合共 HK$6,388
連稅及其他費用
11 月 28 日 - 11 月 29 日

客房選擇

可用嘅客房篩選條件
正在顯示 11 種房型 (共 11 種)

BEACHFRONT CASITA SUITE

特色

戶內私人 Spa 浴缸
空調
迷你吧贈品
智能電視
遮光布/窗簾
獨立睡房
風筒
浴袍
  • 66 平方米
  • 海洋景
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

PRIVATE POOL CASITA SUITE

特色

戶內私人 Spa 浴缸
空調
迷你吧贈品
智能電視
遮光布/窗簾
獨立睡房
風筒
浴袍
  • 78 平方米
  • 海灘景
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

SWIM UP CASITA SUITE

特色

戶內私人 Spa 浴缸
空調
迷你吧贈品
智能電視
遮光布/窗簾
獨立睡房
風筒
浴袍
  • 62 平方米
  • 海灘景
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

PRESIDENTIAL CASITA SUITE

特色

戶內私人 Spa 浴缸
空調
迷你吧贈品
智能電視
遮光布/窗簾
獨立睡房
風筒
浴袍
  • 海灘景
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

特色

戶內私人 Spa 浴缸
空調
迷你吧贈品
智能電視
遮光布/窗簾
獨立睡房
風筒
浴袍
  • 78 平方米
  • 海灘景
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

CASITA SUITE

特色

戶內私人 Spa 浴缸
空調
迷你吧贈品
智能電視
遮光布/窗簾
獨立睡房
風筒
浴袍
  • 66 平方米
  • 海灘景
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

Suite Junior With Partial Sea View

  • 部分海景
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張加大雙人床

Suite Luxury

  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張標準雙人床

Suite Super With Beach View

  • 海灘景
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張加大雙人床

Suite Classic With Sea View

  • 海景
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張加大雙人床

Suite Luxury

  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

類似住宿

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關於鄰近區域

地圖
Playa del Carmen, QROO

附近景點

  • 帕萊索海灘高爾夫球俱樂部 - 7 分鐘車程 - 5.3 公里
  • 太陽馬戲團精品店在維丹塔里維埃拉瑪雅 - 8 分鐘車程 - 5.5 公里
  • 天堂海灘 - 9 分鐘車程 - 7.1 公里
  • 莫雷洛斯港市廣場 - 14 分鐘車程 - 11.3 公里
  • 瑪羅瑪海灘 - 15 分鐘車程 - 10.3 公里

交通資料

  • 科蘇梅爾國際機場 (CZM) - 31 公里/19.3 英里
  • 坎昆國際機場 (CUN) - 31 分鐘車程;32.6 公里/20.2 英里
  • 免費機場接駁車

餐廳

  • ‪Cena Trattoria By el Faro - ‬10 分鐘車程
  • ‪Huama - ‬11 分鐘車程
  • ‪El Mar y Tierra - ‬8 分鐘車程
  • ‪Limon y Sal - ‬10 分鐘車程
  • ‪Don Miquel - ‬8 分鐘車程

住宿資料

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = El Dorado Casitas Royale 度假村

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = El Dorado Casitas Royale 度假村的確是卡曼海灘海灘假期的理想落腳點!14 個室外泳池將讓大家都玩得開心;而如果你想好好慰勞自己,還可盡情享受按摩、芳香療法及阿育吠陀療法服務。店內餐飲選擇包括 4 間餐廳,而 2 間海灘酒吧則是輕呷冰爽飲品的好去處。此奢華酒店的特色設施還包括 2 間酒吧/酒廊、免費機場接駁車及露台。旅客無不對住宿的熱心員工讚不絕口。

全包

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = El Dorado Casitas Royale 度假村提供全包式房價。全包式房價比較高,因為房價包括住宿內的餐飲 (可能設某些限制)。

食品及飲品

包所有正餐、小食及飲品

活動及設施/設備

包括所有非機動水上活動。

語言

英語、法語、西班牙語

住宿摘要

酒店規模

  • 203 間客房

入住/退房

  • 登記入住開始時間:15:00;登記入住結束時間:任何時間
  • 最低登記入住年齡 - 18 歲
  • 退房時間為 12:00

行程相關限制

  • 新型肺炎旅遊限制

特別入住指示

  • 此住宿提供機場接送服務,請於出發前透過預訂確認的聯絡資料通知住宿有關的抵達詳情
  • 旅客將於抵達前 5 日收到內含特別登記入住指示的電郵;前台職員將親自迎接旅客到埗。
  • 需於預訂後向住宿提供護照副本

登記入住須知

  • 需以信用卡、扣帳卡或現金按金繳付雜費
  • 或須提供由政府發出且附有照片之身份證明文件
  • 住客必須為 18 歲或以上
  • 辦理入住手續的最低年齡為 18 歲

小童

  • 未提供嬰兒床

寵物

  • 不可攜帶寵物或輔助動物

網絡

  • 免費 Wi-Fi 及有線上網服務 (公用地方)
  • 免費客房 Wi-Fi (速度:100 Mbps 或以上 (適合 1-2 人或最多 6 部裝置使用)) 及有線上網服務

泊車

  • 店內設有免費安全停車場及露天停車場,提供自助泊車服務
  • 店內設有免費安全停車場及露天停車場,提供代客泊車服務

接送

  • 按要求提供免費機場接駁車服務 (24 小時提供)*

其他資訊

  • 禁煙住宿
  • 只招待成人

住宿設施服務

餐飲

  • 4 間餐廳
  • 2 間酒吧/酒廊
  • 2 間海灘酒吧
  • 咖啡室

玩樂活動

  • 位於私人海灘
  • 可使用附近的健身設施

住宿服務

  • 24 小時接待處

設施

  • 花園
  • 露台
  • 14 個室外泳池
  • 全方位 SPA
  • 船塢

無障礙設施

  • 公用地方磁磚地板

客房設施服務

休閒娛樂

  • 30 吋智能電視
  • 有線電視頻道

居家配備

  • 空調
  • 迷你吧贈品
  • 浴袍及拖鞋

甜睡入眠

  • 遮光窗簾/窗簾
  • 提供床單

奢華享受

  • 室內私人 SPA 浴池

煥然一新

  • 按摩浴缸
  • 花灑/浴缸組合
  • 番梘及洗頭水
  • 風筒
  • 毛巾
  • 廁紙

保持聯繫

  • 書桌
  • 免費 Wi-Fi (速度為 100 Mbps 或以上 (適合 1-2 人或最多 6 部裝置使用)) 及免費有線上網

更多禮遇

  • 每日清潔服務
  • 房內夾萬
  • 流動客房鑰匙

特色

SPA

住客可於此酒店的 SPA 盡情享受全方位服務。服務項目包括面部療程、體膜護理、身體磨砂及身體療程。SPA 設有桑拿、SPA 浴缸及蒸氣室。住宿提供各式護理療程,其中包括芳香療法、阿育吠陀療法及水療。SPA 天天開放。

收費及政策

可選額外設施服務費用

  • 可安排延遲退房,但需額外支付費用

泳池、SPA 及健身室 (如適用)

  • 按摩服務需預約,請於抵達前聯絡住宿以便事先安排,住宿電話號碼請參閱預訂確認

政策

此住宿沒有升降機。

其他名稱

El Dorado Casitas Royale Karisma
El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
El Dorado Casitas Royale Karisma Playa del Carmen
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive by Karisma

常見問題

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = El Dorado Casitas Royale 度假村是否設有泳池?
是的,此住宿設有14 個室外泳池。
El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = El Dorado Casitas Royale 度假村是否允許寵物入住?
很抱歉,恕不准攜帶寵物及輔助動物入住。
El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = El Dorado Casitas Royale 度假村是否設有店內泊車位?
是的,此住宿設有免費自助泊車及代客泊車服務。
El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = El Dorado Casitas Royale 度假村是否有提供機場接駁車服務?
是的,免費機場接駁車有提供服務。
El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = El Dorado Casitas Royale 度假村的登記入住及退房時間為何?
登記入住開始時間:15:00;登記入住結束時間:任何時間。退房時間為 12:00。延遲退房收取附加費。
El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = El Dorado Casitas Royale 度假村店內與附近有什麼好玩?
El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = El Dorado Casitas Royale 度假村備有2 間海灘酒吧、14 個室外泳池、私人海灘、全方位 SPA及花園。
El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = El Dorado Casitas Royale 度假村內或附近是否設有餐廳?
是的,此住宿附設 4 間餐廳。
El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = El Dorado Casitas Royale 度假村的客房是否配備私人 SPA 浴缸?
是的,每間客房均配備室內私人 SPA 浴池及按摩浴缸。

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive的評價

評價

8.2

很好

8.8/10 

整潔度

8.4/10 

職員與服務

8.4/10 

設施服務

8.4/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 完美

Excelente
O El Dorado foi uma experiência sensacional! O atendimento impecável, a qualidade do serviço e, principalmente, a excelência da comida foram impressionantes, especialmente para um hotel all-inclusive. Todos os restaurantes eram de fácil acesso, com reservas simples feitas pelo aplicativo, o que tornou tudo ainda mais prático e agradável. Outro destaque foram os passeios de catamarã e jet-ski, já incluídos no pacote, proporcionando momentos únicos e divertidos. O conceito more-inclusive realmente superou expectativas, com um nível de luxo e atenção aos detalhes que deixou a estadia inesquecível. Sem dúvidas, é um lugar para voltar e aproveitar ainda mais tudo o que oferece!
Ismael (3 晚行程)
Hotels.com 真實旅客評價

2/10 欠佳

Terrible resort
Worst Mexican resort I’ve ever been to and we stayed in the nicest part - the casitas. The resort is in terrible condition, food is disgusting, and the worst part is the service. The employees mislead you about requests, golf carts never come, maids don’t give you bath towels. The check in and checkout process were awful. We sat for 30 minutes waiting for a golf cart to take us to the casitas after we arrived at the resort. At checkout, their credit card machine wasn’t working, so I was forced to take out money and incur $40 fee that they would not deduct from my bill. When I asked for a manager they said he was busy with another client. The employees at the front desk were nasty and rude. I would never come back to this DUMP.
Dan (3 晚家庭旅程)
Hotels.com 真實旅客評價

8/10 很好

Great resort! Don't count on management for help!
This was our 18th trip to a Mexico all-inclusive resort. We can say by far one of the nicest resorts we have stayed at. The food was fabulous with the service and staff being outstanding. But unfortunately, hotel management decided to do construction on the room next to ours on our last full day at the resort. Sad part for us it was our 32nd wedding anniversary. Construction started in the morning and continued throughout the day. Our outdoor space was basically under construction with workers doing heavy demo all day then running chainsaws only feet from our porch. We had debris falling into our space and swim-out pool making them both unusable the entire day. We expressed our disappointment with the lobby staff and were assured management would be notified. We also expressed our disappointment in the resort app chat section and were assured they were sorry. We left the room for a few hours for lunch and when we came back our entire porch was covered in debris and there were electrical wires in our swim-out pool making the entire area unsafe. We again spoke with multiple staff members about the issue and even our safety concerns and we only got automated messages saying they were sorry they did not meet their own standards. The cleaning staff was scared to even go on the back porch, and we ended up calling maintenance ourselves to get the exposed wires out of the pool. We never got any acknowledgement from management of our concerns.
Brad (4 晚行程)
Hotels.com 真實旅客評價

10/10 完美

Muy buena calidad
Emmanuel (3 晚家庭旅程)
Expedia 真實旅客評價

10/10 完美

Amazing staff. All of them. Every one of them.
Shane Daniel (5 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

I loved the Casita concept. Each group was like a small village with it's own pool with swim up bar and it's own personal concierge to aid you with reservations to excursions. The property is quite large but they have a great system of large golf cart shuttles running every 10 to 15 minutes to take you anywhere you need. The staff was extremely pleasant and helpful. We will be back.
WILLIAM (5 晚家庭旅程)
Expedia 真實旅客評價

4/10 一般

Edward (5 晚行程)
Expedia 真實旅客評價

6/10 不錯

Jacqueline (3 晚行程)
Expedia 真實旅客評價

2/10 欠佳

I will not be going back to this resort. The female chef in the health bar was rude. I found many other members of the hotel staff to be rude and inconsiderate. I received a hamburger from room service that was bitten in to, they tried to serve me an omelet with raw egg at cocotail. I complained to multiple staff members during my trip and nothing happened our toilet broke, we had no hot water for 3 days. The shuttle service was a joke. This place dropped the ball in multiple areas and i felt like i made a mistake by spending my hard earned money with them. Please dont make the same mistake stay far away from this place.
Alexander (4 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

Mariah (5 晚行程)
Expedia 真實旅客評價

10/10 完美

The staff was wonderful and did everything they could to meet your needs and expectations. The property and grounds were well maintained. The food was better than average for an all-inclusive resort. It was a very relaxing, peaceful, and tranquil vacation. I would definitely return again.
CHRISTIAN (6 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

The property is absolutely beautiful
Rachael (4 晚行程)
Expedia 真實旅客評價

8/10 很好

Aside from the shops closing due to the hurricane and a few communication issues with not knowing when we could leave our room again after the hurricane had passed it was a good stay.
Erika Ann (6 晚友伴旅程)
Expedia 真實旅客評價

6/10 不錯

Baldev (1 晚行程)
Expedia 真實旅客評價

10/10 完美

Alanny (4 晚行程)
Expedia 真實旅客評價

10/10 完美

We have been here many times, we love it each time we go back!
Jacob (5 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

We loved all of the options at El Dorado Casitas Royale! It never felt crowded like most reaorts. There were so many pools, that there was never more that 10 people in the pool at a time. Food was excelent. Service was incredible! We can't wait to come again!
Terry (4 晚友伴旅程)
Expedia 真實旅客評價

4/10 一般

It is pretty but..Too much walking, no snacks for the afternoon.. only restaurants and are far away. The golf karts take a very long time to pass. Food is not very good, only breakfast that is very good.
Pilar (4 晚浪漫旅程)
Expedia 真實旅客評價

2/10 欠佳

the staff was rude, and inconvenienced, wait times for the shuttle were over an hour. Because it was my birthday they offered to make up for the arrival surprise that was paid for and not fulfilled. When booking, they FALSELY advertised that Casitas residents get a personal butler. Not once did anyone show up unless we called even during the day. Also, when we called, they would hang up on us. When we raised our concerns the concierge promised us a complimentary bottle of wine for our reversed romantic dinner to make it up to us. I speak fluent Spanish so i did not misunderstand. The restaurant staff did not know AT ALL what was promised to us and they tried to force us to sign for a tip while also blindsiding us with a $400 bottle of wine that is actually worth only $70 without telling us. We spent over $400 USD tipping the staff during our stay. We spoke with the concierge, manager, and restaurant staff and no one acknowledged any of our complaints. Furthermore, my wife was not shown any respect by the managerial/concierge staff and they continually ignored her because is an American Woman and I am a Hispanic Man so they ignored her, and disrespected her over and over again. the lace is just for weddings but not for a nice 5 star resort.
jessica (4 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

You owe it to yourself to stay here!!
This is without a doubt my favorite hotel in the world. The staff is so friendly. The grounds are stunning. The services are phenomenal. The spa is 10/10. I’ve never ever had a bad meal here. You owe it to yourself to come back here- I will! This is my third time and it only gets better every time.
Cassidy (4 晚家庭旅程)
Hotels.com 真實旅客評價

4/10 一般

Stephen (1 晚行程)
Expedia 真實旅客評價

8/10 很好

Mostly wonderful.
The property is beautiful. It’s very large and spread out. There are 3 large sections. One section accommodates people with children under 18. Another is all casitas, adults only, larger rooms, each section of casitas with its own pool and swim up bar. The other section is adults only but all hotel rooms. A very large pool area is available. Restaurants throughout the properties. Only slight annoyance was maid service. One evening we came back, turn down had occurred, but all towels were taken and not replaced. Another night, we noticed our water and snacks were not replenished. Another time coffee pods had not been replenished. All was fixed after a call to housekeeping. Otherwise, an excellent property & vacation property. Would return again.
Casita room
Pool area for our casita
View off the back of the lobby
Cheryl (6 晚家庭旅程)
Hotels.com 真實旅客評價

8/10 很好

Quiet and relaxing.
Todd (7 晚浪漫旅程)
Expedia 真實旅客評價

8/10 很好

I loved the staff, everyone was so nice. The property was stunning and well kept. However, the management of the property needs attention.I ordered room service and never recieced it, twice , even after calling to confirm that it was still coming it never came. Prepare to do alot of walking even though there are alot of golf carts around...most of them are speeding around the property narrowly avoiding running over the guest...not giving rides.
Michelle (4 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

This was the best trip to Mexico we've experienced in the past several years, and we have visited Puerto Vallarta, Riviera Maya (another resort), and Cancun. The food was delicious at every restaurant, the staff were extremely helpful and nice, and all grounds and rooms were immaculately clean every day. Amazing place!
Richard Adair (7 晚浪漫旅程)
Expedia 真實旅客評價