The hotel needs to retrofit the build for noise control. The rooms on the busy side of street (the executive Suites) need to be sound proof. The motorcycles were relentless when moved to a smaller room the a/c units were poorly operating, hallways and lobby temperature hot. The food area needs health protocols; the fruit bowl not covered and flies all over the pastries, and the hot food not served hot. Television cable service limited to one room - not good. Positive note, the floors were very clean and bellman very polite. Thank you Expedia for being the best.
Arvin-Michael
Arvin-Michael (7 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月29日
Most of the staff are not as attentive nor service-oriented to the guests.
James
James (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月28日
I really loved the hotel and staff and the restaurant and hospitality the cleanliness and the gym and the pool and the management very friendly but thy tried to over charge me for taxi service
The property was very beautiful but by the pool area it was very dark at night time and no safty
Signs I tripped over small table that I couldn’t see it because it was very dark and the bathroom the water was cold because the water heater was broken so we took cold shower just the day that I checked out I took hot shower
I couldn’t sleep at night because all the noise and motor bikes noises and I booked the hotel with breakfast but the staff told me that it was not with breakfast I don’t know if it was the Expedia mistake or the hotel but no big deal with breakfast
Zalmai
Zalmai (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月15日
Casia
Casia (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月15日
Location. Perfect for the wedding if our nephew at Chateau de Busay
Casia
Casia (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月12日
Casia
Casia (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月4日
Brian
Brian (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月20日
Very friendly staff…
Farrah
Farrah (8 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年6月7日
KIAN AIK
KIAN AIK (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年5月20日
Kenneth
Kenneth (23 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年5月14日
I have to leave the hotel the day of my reservations due to bed bugs. I wasn’t gonna put a review because the manager was nice. But after not getting my refund back i have to let future guest know about the place to make them aware. It is posted as Luxury hotel but it is not. It is actually a condotel. You are up in the mountains, the room is small and the the worst thing are the bed bugs. It is hard to find transportation also. I will never stay on this hotel or recommend it to anyone.
Lyn
Lyn (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月3日
First time stay
This is a new hotel. The staff is very pleasant. The food here is outstanding. Bar services are also very good. Very affordable. Located in the hills overlooking the city.
Thomas
Thomas (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年5月1日
My stay was very nice and everyone there was very welcoming. Some things that were a small issue during our stay were the internet in the room and the TV trying to connect to it.
Keith
Keith (14 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月28日
Ivo
Ivo (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月27日
Excellent staffs
Harold
Harold (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年4月16日
Kent
Kent (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月12日
great place to stay
great place to stay was impressed by quality of room just a bit far from airport in traffic
Anthony
Anthony (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年3月27日
Perhaps the hotel is newly operated. They have many things to get organised. It’s nice and scenic but need more improvement. Staffs were nice and helpful.
Jayanti Mala
Jayanti Mala (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月24日
The restaurant was not up to par
Rolly
Rolly (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年3月17日
BUYO
BUYO (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月13日
Our circumstances changed a few weeks before our travel plans to Cebu. We ended up staying at the Hayat Sky Tower for three weeks. What a great stay. This is a relatively new hotel offering top service. The inhouse restaurant, the Casa de Mezza offers a great menu prepared by a skilled chef. The room was most comfortable. Good air conditioning, hot water shower, a kitchenette, tv, a comfortable bed, a scenic view. Get the mountainside view if you can. Housekeeping responded to all our needs. I made daily use of their swimming pool and gym. This is a well-maintained and clean hotel. The front desk staff was genuinely courteous and hospital. The hotel offers a shuttle service into the city with stops at two shopping malls. For a fee there’s pickup / drop off at the airport. Make your need known to the staff and they will accommodate. We were fortunate to be residing when the Casa de Mezza had their grand opening. A fun evening. Catch the weekend entertainment – band if you can.