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Departure Bay Motel

2.0 star property
City centre motel within easy reach of Departure Bay Ferry Terminal

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Departure Bay Motel

Laptop workspace, free WiFi, bed sheets
Exterior
Reception
Coffee/tea maker, electric kettle, cookware/dishes/utensils
Laptop workspace, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Laundry facilities
  • Free parking
  • Free WiFi
Main amenities
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • Picnic area
  • Limited hour front desk
Feel at home
  • Cookware, dishware and utensils
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
The current price is HK$584
HK$678 total
includes taxes & fees
8 Feb - 9 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds, Kitchenette

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Kitchenette

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Dining table
LCD TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Electric kettle
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Kitchenette

Laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed, Kitchenette

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Dining table
LCD TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

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The price is HK$491
HK$569 total
includes taxes & fees
2 Feb - 3 Feb
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About the area

Map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9

What's nearby

  • Nanaimo Regional General Hospital - 15 min walk
  • Departure Bay Ferry Terminal - 19 min walk
  • Departure Bay Beach - 3 min drive
  • Vancouver Island University - 7 min drive
  • Duke Point Ferry Terminal - 19 min drive

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive
  • Nanaimo, BC (YCD) - 18 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 173 min drive
  • Pender Harbour, BC (YPT-Pender Harbour Waterdrome) - 30.1 miles/48.5 km

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Off the Hook - ‬17 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Departure Bay Motel

Departure Bay Motel puts you a short five-minute drive from Departure Bay Ferry Terminal. You'll have free perks such as WiFi and self-parking. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 22 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 19
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - midnight
    • Front desk staffed during limited hours
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • Picnic area

Accessibility

  • Front entrance ramp
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Complimentary wireless Internet access (speed of 25+ Mbps)

Food and drink

  • Cookware, dishes and utensils

Fees & policies

Refundable deposits

  • A damage deposit of CAD 100 will be collected before check-in

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 20.00 per pet, per day

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Frequently asked questions

Does Departure Bay Motel offer free cancellation for a full refund?

Yes, Departure Bay Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Departure Bay Motel?

Yes, pets are welcome. There's a charge of CAD 20.00 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Departure Bay Motel?

Yes, there's free self parking.

What are the check-in and check-out times at Departure Bay Motel?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.

Is there an on-site casino at Departure Bay Motel?

No, this motel doesn't have a casino, but Casino Nanaimo (5-min drive) is nearby.

What is there to do at Departure Bay Motel and nearby?

Departure Bay Motel has a picnic area.

What's the area around Departure Bay Motel like?

Departure Bay Motel is in the heart of Nanaimo, a short 19-minute walk from Departure Bay Ferry Terminal and 15 minutes' walk from Nanaimo Regional General Hospital.

Departure Bay Motel Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Fair

The hotel staff at check was very friendly and polite. Hotel location close to the Ferry terminal was great. Unfortunately, being an older business it was clear the rooms are in need of care, basic updates, and proper cleaning. The smell upon entry was most noticeable and off putting. For 1 night as a budget stop over it will do but nothing more. I would not stay again.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bonita, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JEROME, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Jackie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Rainer, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Rebecca, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Hotel with 8 Legged Roommates
I got in late and was able to check in. However I found my room was occupied by spiders. So if you are arachnophobic then this place may not be a good match. Floors were also not that clean so wear slippers around the room.
Jonathan, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice little Motel. Very centrally located. Walking distance from the Ferry terminal. The room was clean. The aircon was rather small and had to work overtime to keep things cool in mid summer heat. Could never get the TV to work.
Johannes, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

A good motel for an overnight stay. The room was what I expected for the price I paid. A little tired but clean and comfortable. I arrived late and there was lots of parking. One small issue was there was a smoker outside their room below me.
Teresa, 1-night trip
Verified Hotels.com guest review

6/10 Good

Rebecca, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was an amazing place.
Eric, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The staff is always friendly and kind. I have stayed here before and the staff remembered this. We will return again
Crystal, 1-night family trip
Verified Expedia guest review

2/10 Poor

We are AARP members who booked two pre-paid nights through the Expedia-AARP website but only stayed one due to the appalling conditions in the room. Surfaces were dirty, obviously not having been cleaned in a long time. Dust, dirt, hair, and food were in and around the coffee pot and microwave. The coffee pot had dirt and mold in the water tank. The carpet and bed mattresses had dirt and liquid stains, along with patches of black mold. Ceiling tiles were stained and hung loose from water damage. We reported our findings and discomfort the next morning when we checked out. We also asked for a refund for the second night. After two calls to the motel and one call to AARP, we still don’t have a satisfactory answer on if or how to get our second night’s money back. The motel simply refuses to refund anything because we did not cancel 24 hours prior. Nor have we found any way to give feedback on the Expedia-AARP website. As we loaded our luggage into our vehicle, we saw a truck drive out of the motel parking lot carrying six mattresses covered in black mold. It seems our room may not have been an outlier.
Verified Expedia guest review

2/10 Poor

I missed the last ferry off the island and want to stay somewhere close to the terminal so I could be on the first boat , so location was good but I found long black hairs in my bed sheets and hairs around the toilet ,there was dirt all around the edge of the floor , the room was just not clean . And the one window in the room had a covering that was completely sheer and no other curtains for privacy. I would not stay there again
Darlene, 1-night business trip
Verified Expedia guest review

8/10 Very good

Yulia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kynat, 1-night trip
Verified Expedia guest review

8/10 Very good

Ian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice clean place
Khang, 4-night trip
Verified Expedia guest review

8/10 Very good

Clean
Ahmed, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely staff, great location when visiting the hospital
Naomi, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Will stay here again
Crystal, 4-night family trip
Verified Expedia guest review

8/10 Very good

Altaf at check-in was very friendly and enjoyable to talk to. We had a couple of "glitches" that he fixed right away. Some of the rooms have been renovated, so do ask for one of them, if possible. We stayed in unit 19 and it was clean with a fantastic shower and comfy bed. A few things need to be finalized: A hook in the bathroom for a robe, a finial for one of the ends of the curtain rod. Proper curtains that open better and a security lock for when the window is partially open. This accommodation was a great value in both location and room condition. Would definitely stay here again. It is owned by the same company that owns the following: The Spot in Nanaimo, Sunshine Lodge in Gibsons and The Spot at Porpoise Bay in Sechelt, among others (25 properties in total).
Helen, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great customer service. Complete toiletries and there’s free coffee. The room is overall clean but we think the washroom could be cleaner. And some of the white towels has stain so I think just make sure everything looks clean.
Louella Mae, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Affordable and simple. All i needed.
Kevin, 1-night trip
Verified Expedia guest review

8/10 Very good

Fast and conveinient.stay here frequently when passing through. Simple and affordable.
Kevin, 1-night trip
Verified Expedia guest review