Didnt get the chance to stay…booked it they took payment then said they were closed and i still havent had money back
Steven
Steven (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年4月12日
Luke
Luke (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年4月7日
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年3月30日
Terrible, dirty, cigarette smoke, NOT recommended
Booked 3 night stay, arrived to a property that looks to be in disrepair. Rubbish in the garden and overgrown.
Opened the door to the accommodation and was immediately floored by the overpowering smell of cigarette smoke.
10mins of being inside the property my clothes stank of cigarettes.
The property details clearly show ‘smoke free’
Whilst looking around I noticed what appears to be human ‘snot’ wiped up the wall under the TV.
I refused to stay, let the owner know, who apologised and immediately offered a full refund.
I left the property and was forced to book alternative accommodation.
I contacted hotels.com to arrange a refund, they repeatedly tried to contact the owner of the property over two days with no answer.
In turn they couldn’t offer me any refund. Due to no contact.
I feel let down by the property owner and both hotels.com
No attempt has been made to make things right with a financial reimbursement. No effort has been made what so ever.
I spent all week trying to sort this out and the only message I received from the owner was ‘it’s hotels.com that need to sort it out’
Without a doubt the whole process has been a shambles and I feel robbed.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2024年3月25日
Not so pleasant
I don't like that the address stated as "47" no one lives there. It is indeed an outhouse inside which has no indication. I rang the door bell of the next door neighbor, of couse she was not happy.
Could not lock the door. The room was cold with only a tiny radiator. Cookware were old and worn.
Daisy
Daisy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年11月25日
great place and great service for something so last minute
Aman
Aman (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023年11月20日
Roger
Roger (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年11月15日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2023年8月10日
A shame, it could be good.
This property has great potential, it needs some input and investment in getting it to a suitable level though. It has an 'unfinished' air about it, there are numerous examples of this internally. The rear garden is scruffy and overgrown whereas it could be a lovely little haven to spend the evening hours.
Richard
Richard (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年7月23日
Didn't see any staff but don't really matter and had no milk but brilliant