the room was well equipped and spacious, but we were very disappointed towards the staff’s attitude. When we reported noise from the AC and cockroach at room, the staff, who was unfriendly and not helpful at all, simply told us there’s nothing could be done. I don’t expect such level of hospitality indeed.
Wing
Expedia 真實旅客評價
10/10 完美
2023年12月20日
Excellent hotel !!
The room is awesome, clean, tidy, cozy and spacious.
Staffs are very friendly and helpful.
Very helpful staff at the front desk, great location.
LUN
LUN (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年6月24日
The location is so good and convenient for sightseeing. We can almost walk to all landmarks in Melbourne starting from the hotel. Comfy room and helpful staff. Very nice and definitely worth it. Will recommend it to my friends!
Nice apartment and great location, although it was noisy being close to trains coming/going to/from Flinders St station.
One thing I don't get though, and it's not just with this apartment, it's at plenty of others also, but if a microwave is available, for goodness sake provide containers to use in it!
真實旅客
5 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月24日
Apartment was really good19th floor , only issue was noise from passing trains , but got used to it
Stephen
Stephen (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Central location
Fantastic hotel very centrally located just 100m from Spencer Street station.
Staff friendly and very helpfull.
Tram right outside front door and on Spencer st.
Brad
Brad (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月2日
Uncomfortable bed. WiFi hardly working. Hallway dark and smells.
Tuan
Tuan (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月29日
Convenient for visiting the CBD
Convenient locarion close to Yarra river and Southern Cross train station. All essentials present, nice big fridge and decent cooking facilities. Property slightly tired looking, A/C could use some maintenance (slightl noisy and has a broken flap). Gym looks okay (didnt use), nice view from 28th floor terrace. Clean and quiet in as far as there was no noise from the hallway, though the trains can be heard even in the rooms facing the opposite side, which was the biggest drawback for me. Light sleepers wishing to sleep past 6:30am on weekdays and 7:30'ish on weekends might prefer to stay elsewhere.
Carsten
Carsten (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Jaimyn
Jaimyn (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Clean, comfortable stay with a lovely view. Will stay again. Perfectly located for my needs to attend a conference at the Convention Centre.
Robert
Robert (2 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月26日
Nice location but could do better with cleanliness
Location was good, 10mins to southern cross station, near 2 free city tram stations (until you go out of the zone). Very near the crown, south wharf and the aquarium. Room was same as the photos but curious about how often the room is cleaned since there is dust everywhere. Definitely can do so much better with the level of cleanliness. We saw that you have to pay to get your room cleaned. Good facilities with washer and detergents. However not sure if we can open the window, we were lucky to be there when it was cold. However, based on location we would come back.
真實旅客
4 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月23日
Great place to stay. Very accessible.
Sandra
Sandra (5 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月19日
Julianne
Julianne (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月18日
Good service
Good service and many appliances available including washer and cooking utensils.