hotel is really nice, room are big and clean with good ventilation but the food at the pub is not recommended
Chan
Chan (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023年12月25日
The room is extremely small that I thought I am in Japan instead of UK, it is full of fragile decoration, you need to be very careful, it’s not suitable for a family with child.
I was very disappointed to their hot spa, it’s totally different from my expectation, the spa tub is too small and not hot enough, probably not a best choice if you are looking for hot spa experience.
Also, I can’t believe hotel charges for £12 parking fee when we already paid for room fee.
MAK WING
MAK WING (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025年3月3日
Amazing stay as always! Would go back as much as i could!
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月2日
james
james (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月2日
Michael
Michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月28日
Louise
Louise (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月28日
2 night stay
The hotel staff were amazing, friendly and very helpful. We had a room upgrade from ground floor to 236. The room was quite basic, no fridge, the shower was so weak and water took awhile to heat up however the bed was very comfy. There were cobwebs in the bathroom corner ceilings and the mirror was a little dusty. On the 2nd night, the balcony below the window (outside hot tub) were very loud with music on and kept us up until 1.30. The spa was overcrowded and couldnt get a seat. The hotel had lovely touches with a bentley for a ride into the village and umbrellas at the door which we used. Breakfast was really good too plenty of choice.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月27日
Stunning place, room was amazing!
The room was unbelievable and the view stunning! Had the most amazing time celebrating my birthday and felt extra special with a glass of Prosecco when we arrived and birthday card in the room. The staff were also really lovely and restaurants food was delish!
Tamara
Tamara (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月25日
Perfect night
Amazing hotel and room. Concierge excellent.
kyle
kyle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月24日
Excellent
Excellent hotel and spa. Beautiful room. Friendly staff. Immaculately clean spa. Delicious breakfast.
Can’t wait to return.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月23日
Great stay
Great stay from quick efficient check in, great facilities, central location and great room, loved it
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月23日
garry
garry (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月23日
Howard
Howard (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月22日
Rachael
Rachael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月20日
Aimee
Aimee (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月19日
The place is absolutley perfect just one thing let it down and that was the bathroom!!! very disappointing as we’d stayed at 2 hotels prior and the bathrooms had walk in showers, shame as that would of made the hotel 100% will return in the hope there’s a walk in shower
George
George (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月18日
Julie
Julie (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月18日
Natalie
Natalie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月18日
Emily
Emily (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月18日
Sarah
Sarah (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
Nick
Nick (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
Simon
Simon (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月14日
Lovely as usual
Lovely stay as usual. Love The Lakes hotel. Wonderful food and service. Gorgeous room and hot tub.
Sadly the bed needed replacing- room138 and could feel the springs of the mattress- neither of us slept well.
Katy
Katy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月13日
Anniversary Break
We had an amazing time at The Lakes Hotel and Spa. The service from Patrick when we first arrived and from Benn when we visited the restaurants was exceptional. We will definitely book again.
Philip
Philip (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月13日
Amazing Stay !
From the moment we arrived we were made to feel so welcome. The staff here really go out of their way to make you feel special. Special mention to the concierge who showed us round the hotel who made us chuckle with his witty comments and the lady on reception who checked us in with a glass of Prosecco . The man who greets you in the car park was lovely, and guided us to a parking spot. He even knew our name! We had a reservation at the hotel restaurant, Mizumi as it was my husband’s birthday. The food was excellent I would definitely recommend it . The decor is outstanding . The spa is great for a few hours of relaxation . Nothing better than drinking a G&T in a jacuzzi. Thankyou, for a wonderful stay we will definitely return.