hotel is really nice, room are big and clean with good ventilation but the food at the pub is not recommended
Chan
Chan (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023年12月25日
The room is extremely small that I thought I am in Japan instead of UK, it is full of fragile decoration, you need to be very careful, it’s not suitable for a family with child.
I was very disappointed to their hot spa, it’s totally different from my expectation, the spa tub is too small and not hot enough, probably not a best choice if you are looking for hot spa experience.
Also, I can’t believe hotel charges for £12 parking fee when we already paid for room fee.
MAK WING
MAK WING (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025年2月1日
Best hotel in lake Windermere
It’s the third time staying at this hotel. Been to many hotels and I’ve got to say the staff and service at this hotel is second to non
All the staff are excellent , facility is excellent well done keeping the standards up in this hotel
Iain
Iain (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月28日
Davis
Davis (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Philip
Philip (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Daniel
Daniel (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月17日
Lakes Hotel and Spa
Nice greeting on arrival and being shown to our room. Excellent location and feel of the place. Lovely facilities, although we didn't take advantage of the spa. Staff in the cocktail bar could be more attentive. Having to wait in a very empty lounge area for well over 10 mins, then having to go and ask to have drinks is poor. Food however was of a good standard.
Stephen
Stephen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月15日
Amy Lee
Amy Lee (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月14日
Lily
Lily (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
Amazing stay
Gorgeous night away at this hotel couldn’t fault one thing, will 100 return
Laura
Laura (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
Excepted
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年1月13日
Had a lovely time & really enjoyed the hotel. Great for relaxing with the spa on site & 3 great places to eat on site, we would return.
However, we stayed in the Penthouse & thought this could benefit from the following;
1. Ensuring the water in the shower is a power shower (not the greatest) & the water temperature is a little erratic with scolding hot most of the time, water sometimes stopping altogether.
2. Hooks on the wall as you go in to hang coats.
3. Hooks on the back of the bathroom door
As very little storage
4. A coffee machine & fridge needed
5. Larger safe. The safe was not big enough to put iPads in.
All the above we would expect from a 5 star Penthouse
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月10日
Fabulous hotel
When we arrived we were upgraded to a rooftop suite with hot tub, the room was absolutely fabulous, we were shown around all the facilities and then left to enjoy our stay, all the staff were very attentive nothing was to much, very friendly and approachable. I would highly recommend this hotel! Breakfast was amazing, we did venture into the spa not that we needed to as we had a hot tub but the clientele was not the best bit rowdy for our liking! The
Pub was welcoming, food was fantastic all in all a great stay in a beautiful part of the country, will definitely be returning.
Karen
Karen (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月9日
It didnt meet our expectations , essential items not supplied in the room , very small bathroom , useless shower , little storage capability , window catch broken .
Poor front of house communication .
Chris
Chris (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月9日
Nice stay and free upgrade with hot tub. Thanks. Spa very nice and relaxing
Nicholas
Nicholas (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月6日
Relaxing stay after Christmas, stunning views from our hot tub on the balcony. Lovely hotel with a gorgeous spa, staff were very helpful and really friendly. Definitely be back.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Lovely service with lovely rooms and a great spa
Francesca
Francesca (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月3日
Missed the mark - unless the mark is Instagram
I’ve been wanting to stay here for a long time so when another booking fell through and there was one room available at The Lakes it felt like it was meant to be. Our room was very comfortable despite being what was nicely described by concierge as “bijou” and was beautifully decorated. The staff we encountered at reception, concierge and the pub were all fabulous. Really friendly and helpful so I can’t rate them enough. So why only 3 stars? Despite The Lakes being VERY instagrammable - Bentley with a personalised number plate ready to ferry guests around, a spa lit all in low blue lighting, stunning Christmas decorations and views over the lake, the hotel misses those simple things that you’d expect of somewhere boasting the above bragging rights. Empty shampoo and shower gel at the spa meaning you couldn’t have a post spa shower, the spa was accessible through the pub which meant going through the pub in robes, the spa being freezing - hot tub was more like a bubbly plunge pool, everything was self service at breakfast - even coffee which for a hotel with its own Bentley seems completely juxtaposed. It feels like a case of style over substance which was really disappointing for us.
Ruby
Ruby (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月3日
Jamie
Jamie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Fabulous friendly staff
We had a great time, loved the hot tub,room was lovely, staff were really nice and friendly.
Julie
Julie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Catherine
Catherine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Mid christ.as break.
Great relaxing stay after the Christmas rush. Everything was just as we wanted. Great facilities and staff where all amazing.