Room was large and comfortable and the staff were very pleasantand helpful. Breakfast was freshly cooked with a choice of dishes. Parking in the car park across the street was easy. Not luxury but good value.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月14日
Exceptional!
Couldn't fault it. Lovely hotel in great surroundings and very relaxing. Large rooms, bed and bathroom meticulously clean, friendly helpful staff and great breakfast! Exceptional value for money and will look forward to visiting this hotel again. Thank you!
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月10日
Don’t stay here on a Saturday night if you want a peaceful night and not to be worken up at 5.30am on a Sunday morning with builders drilling and working outside the hotel doors. Hotel not interested and do not bother to reply to emails regarding complaint .
Susan
Susan (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月6日
Gabrielle
Gabrielle (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月5日
Lovely! We’ve stayed here a few times now and it’s always excellent
Gabrielle
Gabrielle (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月27日
Thomas
Thomas (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月18日
Good location. Booked and paid for early check in but room wasn’t ready after the agreed time. Not very organised at reception. Room was lovely, spacious and clean. Bed was very comfortable. We ate at the adjoining Block steakhouse restaurant that evening and although food was good the staff let the whole experience down, especially at then end of our main course when the room was being prepared for a big party coming in tables, chairs and cutlery was being set up around in very loudly and when we were finishing our drinks we were asked to move to the bar. Breakfast was a good selection and tasty. The next morning when checking out we were questioned whether we’d paid the early check in fee and to pay for three packets of crisps which apparently had been charged to our room…when we viewed the receipt it was from several days earlier and not during our stay. So although the hotel room itself was clean and comfortable I feel more staff training is needed.
Donna
Donna (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月17日
Fab hotel in heart of Cockermouth
Great location in centre of Cockermouth with 24hr parking for £6.60 in public car park across the road. Fabulous, modern decorated hotel with friendly chap at check in. Gorgeous room with amazing shower (221 was at top of hotel and was very quiet). Had a super nights sleep and a wonderful hearty breakfast the next morning. Highly recommended.
Stephanie
Stephanie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月11日
Please renew the Mattresses…
This hotel is well placed in Cockermouth with everything you need a stones throw away.
Hotel itself has a very good restaurant called Blocks up one door fantastic Chinese and Thai restaurant Called Bamboo next to there a fantastic pub called the Castle bar great atmosphere and friendly staff as was the case of all the places we visited.
Breakfast at the hotel first class and arrived promptly by the friendly staff.
The one thing that spoilt our visit was the lack of sleep caused by the most uncomfortable bed that we have ever slept in the mattresses were past their best years ago. Room 213 give that one a miss. Come on management get your act together. The most important thing in a hotel is THE BED.
You have everything else right so why not fix the problem.
DENNIS
DENNIS (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月11日
Christine
Christine (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月4日
Christine
Christine (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月28日
Claire
Claire (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月27日
RICHARD
RICHARD (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月22日
Friendly staff
I would recommend this hotel , it’s worthy of my five star rating
The hotel is conveniently situated for buttermere and other lakes plus catbells.
The hotel is clean , I booked a small single bed room and it had everything I needed for weekend stay .
The staff are so friendly and helpful, it made my stay so enjoyable.
We also used Blocks steakhouse, and it was excellent food .
Joy
Joy (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月17日
Homely
A lovely hotel full of character and,creaky floorboards.Staff very friendly and helpful.Fresh towels and bedding.Mattress needs changing as lop sided though.Good breakfast.Really enjoyed their restaurant for dinner,Tasty,well presented food,reasonably priced.Will stay there again.