Greeting, checkin, cleanliness, staff all great!
The issue is the structure of the building itself with regards to sound proofing around the room, which is clearly none existent & done on the cheap by whichever developer they paid to build/convert the building into a Hotel.
- We were there for the weekend and honestly had our sleep disturbed every night & peace disturbed during the day too. A hotel should offer peace & rest, but that was impossible, left feeling exhausted and stressed.
The building isnt fit for purpose.
1) You hear the elevator going up and down , electrical droning noise through the bedroom wall.
2) The apartment above, you will hear the occupants walking around which sounds like banging on the floor. (they arent being heavy footed, its just really poor building materials).
3) the TV remove for the Living room keeps turning on the bedroom TV when you changing channels on TV one, you have to unplug TV No. 2.
4) Loose coaxial TV cables hanging down the building outside, which constantly whipps the wall when the breeze blows. Reception advised unfortunately there's no handyMen over the weekend.
- As said, the staff pleasant and great, we had no issues there, they even offered us to change room, but there was no point changing as the entire building is the same.
We advised Premier Suites on their feedback form after leaving that surely a compensatory goodwill gesture would be appropriate, ....No response eitherway.
If you want to rest, dont go here.
