Un hermoso lugar, lo único que no recomiendo es la cena romántica. Muy cara y mala calidad , está mejor la cena en sus restaurantes. Lo demás un excelente servicio
Minerva
Minerva (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Tantra
Tantra (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月1日
Poor experience
We stayed in room 2150 and they didn’t finish the bathroom, no shower door and toilet exposed. We couldn’t sleep because they had loud pounding music till 2:00 am. We called the manager to see if they could turn down music because there was only 4 people there. They wouldn’t. We had to leave to airport early next morning so it was terrible. The restaurant down stairs in the jungle took 3 hours to sit us.
Eve-ette
Eve-ette (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月4日
LUIS R
LUIS R (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Juan Carlos
Juan Carlos (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月11日
Jorge Javier
Jorge Javier (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
Kiara
Kiara (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月15日
Leaving the resort today overall was average. Aesthetic of the hotel is really nice that’s probably the best part. The ambiance was also good laid back and party vibes I would say you can get a little bit of each. Not so good things the food was subpar didn’t get to try the Mediterranean restaurant but the steakhouse and the Asian restaurant had okay food. Steak was dry, sushi was good. Room service options also limited no pizza or basic typical room service food.
Shuttle to the beach is a small van if it’s a popular time you might have to wait close to 40 min.
The beach area is really nice and service is great. Food was also better there.
OlaTunde
OlaTunde (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月15日
Kiara
Kiara (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月14日
Mai
Mai (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月11日
Edward
Edward (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月10日
Nolan
Nolan (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月9日
Oluwatosin Elizabeth
Oluwatosin Elizabeth (5 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月8日
Angelo
Angelo (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月7日
Rosana Godinho
Rosana Godinho (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月6日
Sharnika
Sharnika (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月5日
Stephanie
Stephanie (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月2日
Nice
Ronny
Ronny (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月31日
Susie A
Susie A (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月28日
Stephanie
Stephanie (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月27日
.
Rovin
Rovin (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月27日
Everything was great…they are 5 star service
Krysten
Krysten (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月26日
Beautiful hotel with great service and food. The staff were nice and welcoming and always happy to help you. Definitely will recommend!
Imelda
Imelda (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月25日
We recently stayed at Secrets Tulum and had an incredible experience from start to finish. The staff was exceptional—always kind, attentive, and genuinely warm. We understand it’s their job to provide great service, but the people here truly go above and beyond, making us feel welcomed and valued throughout our stay.
The dining options were fantastic, with a great variety of healthy and fresh food available, especially at the buffet. It was clear that a lot of thought goes into the quality of the meals, which we really appreciated.
The facilities were another highlight. Everything was new, very clean, and modern, contributing to the overall relaxing atmosphere of the hotel. We also loved how calm and peaceful the environment was—perfect for a restful getaway. It’s clear that this isn’t a place for parties and chaos, but rather for those looking to unwind and enjoy a pleasant, tranquil stay.
Overall, we couldn’t be happier with our time at Secrets Tulum and would highly recommend it to anyone seeking a serene and enjoyable vacation.
Sergio Moises Cedillo
Sergio Moises Cedillo (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月22日
Location was beautiful, staff was extremely Efficient. Juan the entertainer was always excited to get games going at the beach, Adela lead yoga and helped out guests any time she could. Shuttles to the beach club every 15 minutes, food was amazing. Over all 10/10, and we made friends there. Highly recommend.