The hotel was a nice place to relax for a day on New Year’s Eve. My room was quiet and relaxing. I would love for them to have a place for your soap and shampoo in the bathtub. The breakfast could have been a little better. The juice machine didn’t work. I would love to stay here again.
Marcus
Marcus (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月31日
Shimeka
Shimeka (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月28日
Bad hotel
Cathy
Cathy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Angelique
Angelique (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月16日
TERRIBLE
They wouldn't even allow us to check in because the company's office manager accidently put Robert instead of Ryan. She tried over 20 times to call the front desk to get it fixed but nobody would answer the phones. We reached out to hotels.com and they tried to call and get it fixed. Finally we had to leave to get another room at a different hotel.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月15日
Never Again
We picked this room because it had a pool. Only to find out the pool was out of commission. Yet that was never noted prior to arrival. Our first room had a broken bed and poorly cleaned bathroom. Pillows are old and folded. During our second night, the ceiling was dripping and drywall coming down. The staff was hesitant to move us. Once moved, the room was smelly. Another broken bed. The door security bracket broken. Turned on the fan and went to sleep. We had kids it was the middle of the night. We planned to leave first thing in the morning. . Later I found reviews that shared room 310 had terrible smells months ago. I was woke up at 540 by terrible sewer smells. AWFUL!! We told the staff at 730 am. They were annoyed with us. Said they would have moved us again. Yet over night we were told it was the only room available. Two staff members banged on the door multiple times impatiently when asked to wait a moment for an adult to open the door. They gave excuses as the smell was the carpet from past guests and they wouldn’t wash it while we were present. Another annoying thing was the front doors were to be locked between 11p-6a. Only way to open was with room keys. But when you arrive after 11 someone must let you in. They have only one person at the desk who disappears for a while at a time.
Breakfast and coffee were the only decent things.
A $100 deposit was charged for each room to my card.
A discount was offered to us. But I have to do all the lag work myself.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月26日
Dennis
Dennis (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月21日
Anelis
Anelis (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Neida
Neida (9 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Churchill Downs
Beds were comfortable, safe environment, friendly staff, breakfast offering was good and overall stay was affordable. I went to Churchill Downs which was only 5-10 minutes away.
Rodney
Rodney (6 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月9日
Enoc
Enoc (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Wesley
Wesley (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Angela
Angela (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
The stay was great would stay again
Rebecca
Rebecca (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月26日
Just ok
Had a very bad smell when entering room. Smelled like wet dog. Faucet in bathroom was loose. Toilet paper holder kept falling off. Shower control wouldnt go down. Tub needs updating. Carpet very dirty. spiders on ceiling.
Pamela
Pamela (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月23日
Great stay
Great stay. Beds need replace and so does the pillows. And more English speaking staff would be helpful also. Other than that it was a nice visit
Elizabeth
Elizabeth (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Recommend
Great price and conveniently located in Louisville.
Nicholas
Nicholas (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月21日
chelsea
chelsea (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Steven
Steven (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Safe
Not sure of the area, i was very happy to find out it was in a decent area and close to downtown activities. I was surprised and delighted that my room was a free upgrade given by the company. I will search for more Comfort Inn locations in my future travels.
Dianna
Dianna (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月14日
My Comfort Stay
The stay was good. I have stayed atvthis property before. I will definitely be using this property again in the near future.
Delmoney
Delmoney (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月12日
Room smelled like ciggarettes. Gross. Noisy air conditioner. Dirty carpet
Mary
Mary (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月12日
Everything was extremely clean, and the bed was super comfortable.
Haeven
Haeven (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月8日
Mattress. Felt like it had the old type box springs. In the bathroom all was clean except tile had a lot of mildew.