The GHMH was hugely disappointing. I arrived at the hotel to find the bar & restaurant closed - this was due to a renovation, but this was not communicated until I arrived and paid. I was accommodated in Room 50 which is located across the road in the lodgings. To cross to the accommodation involves crossing a poorly light road which has the potential for a fatal road accident. The rooms are said to have WiFi, but this was not available throughout the stay. After repeated visits to reception to enquire if this would be resolved I resigned myself to the fact that they didn’t care. Over the 3 nights the room was not serviced (Clean towels etc) or the tea tray replenished. Looks nice in pictures… but avoid.
Francis
Francis (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月28日
I’d happily return!
Helpful staff, lovely room, however the road noise was very noticeable, and I had a few issues with my door card not working. Staff very good at resolving the door card.
Overall a very good place to stay, and I’d happily return. Well done.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025年1月16日
You pay for what you get
I arrived at the hotel at around 8 pm after a very long drive. I parked in the Hotel car park which was round the back of the hotel and due to the works, there was no entrance from the back which required having to walk all the way around the property to the front with luggage and poorly lit conditions. During check-in, I was asked my registration plate and then told to go and put a parking ticket in the window of the car, which was the last thing I wanted to do as I was really tired. I couldn’t understand the reasoning for this if they asked my registration plate and had logged it on their system. It seems completely unnecessary and frustrating. I was given a room on the second floor, it was a single room. It was perfectly adequate, however, it was like a sauna when I entered the room. I endeavoured to turn off the radiator but that was broken and I was unable to leave the window open due to the amount of aircraft like directly overhead. I went down to the reception to explain that the radiator control was broken and was told that I would have to move room. This was again rather frustrating as I had unpacked. I was given a room on the ground floor I asked if it was possible to have a room on the first floor where I was staying but told that there were no single rooms available. It was hardly a busy time of year and I would’ve thought due to the inconvenience caused they could’ve provided me with a double room to make my life easier rather than having to carry all the luggage
Andrea
Andrea (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月15日
Avoid this hotel
Room not serviced daily. No access to clean towels or toiletries. Reception staff unhelpful and no manners. No lighting in car parked internal corridor.
Warren
Warren (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月14日
Avoid this hotel!
The staff were rude and the most unhelpful I’ve come across. The car park has no lighting and is a far away from the entrance down a pathway with steps. The same in the corridor in hotel no lights look like a money saving scheme.
Warren
Warren (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
paul
paul (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Hadi
Hadi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Thomas
Thomas (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
Very good
Excellent service from friendly night porter (late check in) to the receptionist on duty in the morning
Duncan
Duncan (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
A
A (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月10日
Ok, but being renovated.
Reception is being revamped and not at all functional. The lodge room was also a bit basic, but functional. Will probably give this hotel a miss next time and try another. Also, under flight path!
Mirza
Mirza (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月29日
Paula
Paula (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月24日
chris
chris (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月23日
The place sucks it is very dated on the flight path very noisy in room
Paul
Paul (9 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Franklin
Franklin (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月13日
Gary
Gary (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月10日
Average
We stayed for a stop over before an early flight. Host was nice enough. Room was freezing,radiator hadn't been turned on so it took forever to warm up. Very noisy due yo close proximity to reception and a guest was complaining very loudly at the receptionist at 10pm. Bed was alright. Tv didn't work.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月7日
Stayed for 1 night- secure parking, clean room and we were greeted by a really friendly receptionist. Price was good, would definitely recommend!
Connor
Connor (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月6日
Our floor and bedside table was dirty with biscuits crumps
Mrs C A
Mrs C A (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月6日
Room was like an oven, radiator full on...
£3.75 for bottle of coke zero was a bit steep.
matthew
matthew (1 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月1日
Peter
Peter (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月28日
Nice hotel
Nice hotel.lots of parking. Very close to Stansted Airport so expect noise from planes but I didn't notice that after a while . Comfortable and clean .