Website lists airpot shuttle. Tried to call but forwarded to national office who could not reach front desk for shuttle so got Lyft. I show up with 2 sheriff vehicles outside. Front desk has metal door shutting it off. Kiosk did not work however there was a phone that said to dial 500 for help. Phone rang for 10 minutes with no answer. After 1 hour an employee appears stating she had back to back phone calls and had to have someone escorted out of hotel by sheriff. Room is what you pay for (.5 oz shampoo/conditioner bottle). You have to pay to get new towels or to get room serviced. This is my first review I have left of a hotel because of how bad my stay was. Front desk lady said she was a diligent worker but somehow could not answer my calls for an hour. I have no more words but I do not recommend staying here.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月12日
More extended stay than hotel
We stayed a few days but it was clear that it predominantly residential occupants. We were paying a higher hotel rate than residents but we're subjected to less accomodations than hotels. Housekeeping is every two weeks and we were told to take garbage out back to the dumpster. That was a first. Limited toiletries and towels and pillows smelled which is clearly because they aren't washed regularly. I would say the staff was helpful but limited in ability to assist. No overnight concierge. It is well equipped with kitchen and fairly updated.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Baxter
Baxter (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
Beverly
Beverly (7 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月2日
Check in and check out is not user friendly. The kiosk was not functional and you could not get ahold of anyone by phone. If there had been a main issue it would have been horrible.
James
James (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Ashley
Ashley (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Good
Jaykwon
Jaykwon (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月22日
DAVID
DAVID (6 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月21日
Unbelievable
My crew never get to have a room, the itinerary number supposedly was cancel , no customer service at the front or over the phone, this is so unbelievable! Horrible customer care support.
Guadalupe
Guadalupe (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Ashley
Ashley (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
John R
John R (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月16日
Idara
Idara (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月14日
Iveles
Iveles (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月13日
Fab!!
🤗
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月9日
Claudio
Claudio (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月7日
Good
Ronald
Ronald (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月6日
Not a thing
Michael
Michael (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月1日
I never stay in a hotel that the guests were given one wash cloth and one towel i had to return the them before I was allow to receive clean ones was told I had to take the trash out to the dumpster myself I had to wait 15 minutes to check in because no one was at the front desk also never experienced the front desk gate being shut down at 9 pm
I'm 70yrs stay in many hotels and never never experienced nothing like this👎 thank you
Marice
Marice (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月31日
Jack
Jack (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
The maintenance gentleman love sitting behind that desk lol