We stayed at this property previously. However, in recent time they have installed a system where you can monitor and operate such things as A/C, Lights, Curtains etc. either by an iPad by the bed or by downloading the hotel app on your phone.
All would be great if it would operate correctly, specially the A/C. Sometimes your entries are admitted by the system and sometimes they are not. Additionally, the in-room heat is provided by an electrical resistance at the room unit which is supposed to heat the cold water being delivered by the main pipes. Those knowledgeable about A/C know that a four pipe system is the correct way to go. Sorry for getting technical but its the only way to explain why we froze the first two nights and sweated the last two nights. This was after they finally blocked the valve from moving.