This is a no frills hotel. I am not sure if it was a language issue or a cultural issue, but none of my requests were met. I asked for a wake up call. It never came. I asked for a taxi to be called, I ended up having to catch one on my own on the street. The hotel is a few blocks from an ATM and super market. Places to eat are a bit further away. Once I was shown how the television worked, it operated fine.
Dennis
Dennis (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2019年12月30日
Bed sheets were not really white and not so clean than I expect.
Carpet on the floor is not a good idea.
Bathroom not very clean and it was water coming from the upper floor.
真實旅客
3 晚家庭旅程
Expedia 真實旅客評價
6/10 不錯
2019年11月3日
The bathroom facilities were not in the best working order.
真實旅客
2 晚行程
Expedia 真實旅客評價
2/10 欠佳
2019年9月25日
真實旅客
3 晚行程
Expedia 真實旅客評價
2/10 欠佳
2019年8月4日
الحجز المفروض يكون ل٤ افراد وعطانا غرفة حق نفرين وقال الغلط من الموقع مو منه
والحجز المفروض معاه فطور وجحدنا وقال لازم تدع فلوس زيادة حق الفطور
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2019年7月5日
Friendly and responsive staff
Staff were nice and professional. For a budget hotel, this is a good pick.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2019年5月2日
Juma
Juma (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2019年1月26日
真實旅客
2 晚行程
Expedia 真實旅客評價
6/10 不錯
2018年9月22日
Jag checkade in måndag kl 14, och checkade ut lördag kl 22. Under min vistelse blev inte mitt rum städat. Jag fick bära ut sopor själv och köpa eget toapapper när det tog slut.
真實旅客
5 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2018年8月18日
تجربة سيئة جداً لن تتكرر التعامل سيء والواقع أسوء
تجربة سيئة جداً لن تتكرر
التعامل سيء
والصور والمواصفات غير صحيحة وغير مطابقة
الموظفون بدل من إمتصاص غضب العميل من سوء الخدمة يضيفون لها سوء التعامل
الجاكوزي لايعمل في كل الفندق بحجة الإزعاج والشكاوى!!!!!!
وهذا العذرة أول مرة نسمع به في أي فندق بالعالم
ليس كل الصور واقعية وبناء على كلام الموظف لابد من ذكر أن المرفق يعمل
من يعوض ماتم دفعه والصدمة الحاصلة!!!!!!
الأثاث والدورات (كرمتم) تحتاج لصيانة
الإفطار منوع نوعاً هذا الشيء الوحيد المقبول
ASEEL
ASEEL (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2018年8月13日
Band front desk customer service, Rude manager
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2018年8月5日
Khaled
Khaled (2 晚浪漫旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2018年3月23日
سئ
خدمات سيئة والغرف صغيره جدا وكذلك دورات المياه والاثاث قديم
abdullrahman
Hotels.com 真實旅客評價
4/10 一般
2018年1月23日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2017年10月2日
Hotel is good for one night need modernising
gary
gary (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2017年5月30日
真實旅客
Hotels.com 真實旅客評價
4/10 一般
2017年5月12日
Bad service
overall I stay for 1 night. it was a horrible hotel. They cheting us as I was already reserve for a suite for 3 persons and I surprised that is 2 beds only avilable in the room!! the pictures avialable in the web site is much differ in reality.
The resturant has limited choises for breakfast and it bad food.
Ammar Khamis
Hotels.com 真實旅客評價
2/10 欠佳
2017年4月16日
Male male
Posizione differente da quella indicata su Expedia, scarsa pulizia, aria condizionata davvero rumorosa, impossibile dormire. Pulizia deprecabile
Leonardo
Expedia 真實旅客評價
8/10 很好
2017年4月2日
Rashed
Hotels.com 真實旅客評價
8/10 很好
2016年11月19日
فندق جيد ولكن السعر اغلى من الخدمات المتوفرة
جيد الى جيد جدا من حيث النظافة والترتيب وكذلك وجبة الافطار وموقع الفندق في منطقة ليست مزدحمة وهذا أمر ايجابي ولكن تنقصه بعض الخدمات
Ammar
Hotels.com 真實旅客評價
2/10 欠佳
2015年9月18日
Hotel In residential Area
The Stay was terrible at this place. First it was written as Free Airport Shuttle. No shuttle provided. The rooms are very small and the Washroom is so small that a large person cannot fit.Two out of three days the Internet was not working. Two out of three days the Television was not working. The tap in the washroom was continuously leaking and they do not repair. Third Day the Air conditioning stopped working. After complaining they checked and changed the room. There there was no electricity for most part of the night. The Power DB for three rooms was in another room where a couple was staying. Later in the morning, almost for four hours, no body attended even to the calls that there was no power. Got checked out and cannot give me a Final Bill. They want to deduct the Expedia Commission and give me the final bill which I did not accept. How can I take a bill for less than what I paid? And no free shuttle to Airport also. They want to charge for that. There is no meaning in mentioning Free Airport Shuttle if it was not there. Totally disgusted with both Expedia and also the Hotel Stay.
Reddy
Expedia 真實旅客評價
2/10 欠佳
2015年8月9日
Unacceptable smell hotel
Too much smell, very rustic, bad service.
I don't like to recommend this hotel. Pictures and actual things are totally deferent.
Boong gu
Hotels.com 真實旅客評價
4/10 一般
2015年6月30日
Poor service and cleaniness
TV not working. It took 5 days to fix. When I arrive, still the soap used by previous passengers was there, with hair!
Internet not working. Four days latter, they gave me a GSM modem, but I had to pay for it!
In summary... bad experience!
Sebastian
Expedia 真實旅客評價
2/10 欠佳
2015年6月17日
Saudi Arabia
I have been staying in this hotel and I raised so many concerns and dissatisfaction from the hotel with no respect to rectifying them.
Several phone calls were made to Hotel.com sharing my concerns to 3 gentelmens with no corrective actions.
I raised my concerns on the followings:
1) I have been cheated in the quality of the hotel and its service provided ( wi fi, 2 rooms connected doors or at least in same floor ( in mycase one room in 2 and 7 floors)
2) I have been wasted numbers of international calls trying to rectify the issue with no respect in clearing and respecting the customers
3) hotel dealing at reception was very poor
4) breakfasts quality and servers are very bad
5) I wonder how this hotel is been classified with 4 stars as stated during the reservation time by hotel.com representative and the same for the customer satisfaction rating was claimed to be 5 out 5 while in reality and when checked the web site it was rated very poor with very low rating
To me if I don't see any corrective actions against the employee who didn't respect the customer, this is the last time I will be dealing with your company.
真實旅客
Hotels.com 真實旅客評價
4/10 一般
2015年4月26日
Worst Experiance
On my arrival, there was no AC in the room, no toilet paper, no towels. The bathroom was still dirty from the previous person that stayed there with hair all over the floor. the bathroom basin was leaking, the stinja pipe was leaking and when you take a shower, the water rises up till it runs out of the shower and entire floor is wet. I slipt in the bathroom due to this. the room was very dirty and the exposed electrical cables was a hazard. the internet was more off than what it was on.
When they clean the room, i dont get new toilet paper and they only give 1 towel. After they cleaned the room, you cant see much difference.
Overall..... i would not recommend this place to anyone ever. WORST hotel experiance ever.