This was my first time staying here and will not be my last great staff and comfortable rooms i did not want to leave.
Jason
1 晚友伴旅程
2/10
Where do I start !! First room had bodily fluids on couch and on bathroom vanity. Next you pay $94.00 for one night ( resort fee ) this is for 1 night of WiFi. We DID NOT HAVE WIFI the whole 5 day stay. Next room the bathtub drain had not been cleaned in years !! TV’s super small and the one in bathroom did not work. I was told they are doing away with bathroom tv’s. I had to call and ask for towels, the refrigerator did not work most of the time it would get cold and then defrost. You have to show your drivers license every time you go in the casino. Even though you are staying at hotel. Plus I was called out one night leaving casino going back to my room ( the only white lady ) I was singled out and asked to show my room key !!! While others did NOT HAVE TOO !! So many issues with this stay .. Me and my husband have traveled so many places and have NEVER HAD AN EXPERIENCE LIKE THIS !!!! Terrible
Amanda
5 晚行程
10/10
Renee
3 晚家庭旅程
2/10
To start off I called and asked for towels and it took 30 minutes and I had to call back Just to remind them about the towels. Then no one told us that we had to request coffee maker and coffee and there was no microwaves (They Ran Out!?) is what she told us then we waited the next day and they told us it was ( $10) extra charge and the drink machine was completely out of drinks and the machine took my money and I had to go downstairs to the desk to tell them and they let me get a drink from the gift shop and they had me waiting 10 minutes to check the cameras to Make sure I was telling the truth and I felt very Offended!! And had to tell the other guest to come down to get it because the room was in his name causing an inconvenience of me coming down the lobby.
Cortez
2 晚行程
4/10
The bed was good, but the room had dust everywhere. The property was dated and they don’t tell you about the resort fee until you check in.
Kervin
1 晚行程
4/10
👎👎
Debra
1 晚行程
6/10
It was ok.
Tipsey
1 晚行程
10/10
Great for a quick get away, great service, nice pool with bar. Stayed for a Ryan Bingham concert enjoyed it.
Elizabeth Stuart
1 晚友伴旅程
8/10
Ok
Bernadette
1 晚友伴旅程
10/10
Cecilia
1 晚商務旅程
8/10
The first night, was extremely noisy not the hotels fault and it is a casino. The non smoking room i got smelled of cigarettes strongly. Next time i will spend the extra to get a premium room
Julie
2 晚商務旅程
10/10
Regina
1 晚行程
4/10
Brandon
1 晚行程
10/10
Claudine
1 晚家庭旅程
6/10
Ed
2 晚商務旅程
8/10
Allen
2 晚行程
10/10
Ryan
1 晚行程
10/10
23rd Anniversary Celebration & wasn’t disappointed. Everyone was friendly from hotel, casino, & restaurants. The live entertainment was amazing. Only thing I would say is the rooms need a microwave. We had leftovers from restaurant & no way to warm up it rioom.
Tammy
1 晚行程
10/10
Don’t let the surrounding area fool you, the Horseshoe itself is a great hotel and property. Stayed here to weather out a storm during a business road trip hauling equipment and got a last-minute King room at a great price. Will stay here again. Starbucks onsite, and a Guy Fieri restaurant. I don’t have a clear answer as to whether the buffet is still open or not.
Adam
1 晚商務旅程
10/10
Good service
snapper
2 晚家庭旅程
10/10
Great food!!
Gregory
2 晚浪漫旅程
10/10
Spacious room, clean comfortable, tot
Raymond
1 晚行程
8/10
Dianne
2 晚家庭旅程
10/10
I need to remember to book closer to the elevator next time. I want to thank Zarious (sp) for getting me a cane to use during my stay.
Loretta
2 晚家庭旅程
10/10
very fun and comfortable time was had all the workers were great