The room had a very strong off putting perfume smell, possibly room spray. We had to open the window to air out the room. It was so strong, we had to leave the window open, We had to ask several times for facial tissue for our bathroom. They would agree to send some, but didn’t follow through. In the early evening we asked the front desk for water for our room, and they advised that everything was closed and that they were unable to do so. We went out and purchased water at a nearby store. Bordeaux was beautiful, but we were underwhelmed by the hotel’s customer care. The lower rating for “around the property” was due to construction.