The property itself is commendable. The rooms are clean and tidy, and the infrastructure is in excellent condition with modern fittings. However, the customer service leaves a lot to be desired. I had to endure cold baths throughout my stay. Despite calling reception for assistance multiple times, no one came to help. Consequently, I had to endure cold baths for seven days.
Additionally, the food was disappointing. On two occasions, I ordered a meal, and both times, it seemed like the food had been prepared a week earlier. This led me to resort to eating elsewhere. The poor customer service and subpar food quality significantly marred what could have been an otherwise pleasant experience.
Robert
Robert (7 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 2 月 15 日
Christian
Christian (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 1 月 12 日
Jamal
Jamal (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023 年 5 月 21 日
Luiz P O
Luiz P O (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022 年 9 月 12 日
Very nice and clean hotel
Balthazar
Balthazar (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2022 年 9 月 11 日
Tatiana
Tatiana (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2022 年 9 月 2 日
Mahamed
Mahamed (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2022 年 8 月 24 日
Tsige
Tsige (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2022 年 8 月 22 日
Very clean place and friendly staff...Ohh Good food too
paul
paul (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2022 年 7 月 22 日
Comments on MAA Hotel
I highly recommend this hotel!
Abukar
Abukar (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022 年 7 月 14 日
Beautiful and safe place to stay ❤️❤️
I had an amazing stay! The services given were absolutely great. I loved the safety it gives, breakfast and the clean room.
The receptionists and cleaners were lovely and very helpful. I will surely go back to Maa. I highly recommend the place Karibu Saana