The customer service was terrible and not professional at all.
abdou
abdou (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月24日
Great service
Really good stay at the Bayou Villas. Beautiful rooms. The food was good but didn’t blow us away but still very good. Got sick one day but that could have been off site. The rooms was gorgeous as it was new—outside of the hotel grounds it’s not amazing and much of the grounds are set back from the ocean. Pool in our villa was unheated but when requested they did heat for us which was important because it was warm but not hot when visiting. The best part of the hotel was the service. Literally you could ask for anything and you’d have it almost immediately it seemed. Food, drink, whatever it was. They were unbelievably attentive. Probably the best hotel service I’ve ever had. Overall I would come back. Good value for money even though it is pricey. Modern and again great service and very nice staff.
Ross
Ross (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月15日
Everything was perfect. They thought of everything you may need. We stayed in the one bedroom villa and we really enjoyed it. It was very clean and everyone was very helpful. All of the restaurants were good. All in all nothing was missing and you can’t ask for anything better because everything was perfect. Our private pool and lagoon, room service, beach Cabbana, you name it, it was wonderful. I’m so happy I found this place and that we spent our vacation here and hope to be back soon!
Rexhep
Rexhep (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月15日
Amazing villas. Absolutely best design of rooms. Amazing pools. Incredible food from 350-item room service and huge buffet fitting every taste