1. Room make-up didn’t provide enough towel
2. Laundry service they will not tell u what time should have to give them, and when can get back.
3. For business trip room’s table is way too small! It is hardly to put computer and mouse at the same table.
3. Difficult to wait elevator even they have 4…
Chung
Chung (5 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年3月1日
YING CHENG
YING CHENG (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月23日
Luke
Luke (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
Enjoyable stay
Nice & clean close to everything enjoyable stay
Laszlo
Laszlo (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月23日
Dejligt hotel!
Lækkert hotel. Ordentligt og god stand. Flot udsigt! Hjælpsomt personale. God morgenmad.
Dejlige pools, men kold jacuzzi.
God Spa massage.
Vinduet på værelserne er ikke lydtætte og mod vandet er der en togstation.
Der kom en pivende lyd hver gang vi tændte for vandet.
Langsomme eller for få elevatorer gør at man venter lang tid.
Ucharmerende område, trods centralt og mange andre dyre hoteller ligger i nærheden.
Christian
Christian (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月19日
Tommy
Tommy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Naoki
Naoki (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
真實旅客
6 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Donya
Donya (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Great hotel - would definitely stay here again
Really night upmarket! The infinity pool is right on the sea and nice bar on the roof top! We had the deluxe room with the balcony - worth the money! Not loads near by - but very easy to move around with Uber Tuk Tuks!
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Short and sweet
Short and sweet stay. Nice and modern with great decor. Well priced. Would recommend.
Lara
Lara (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月7日
Ryo
Ryo (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Kirsty
Kirsty (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Very good!
Very good!
I
I (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月19日
Horrible Customer Service
No proper treatment given by Front Desk Team
Sandeep
Sandeep (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月6日
Hitel with no wardrobes
The hotel did not meet my expectations. First, there was no wardrobe or ironing board or luggage stool in the room. It made my stay extremely difficult. Additionally, the room was not soundproof, so I was disturbed throughout the night by the constant honking of trains and vehicles. This made it difficult to get a good night’s rest.
Manoj
Manoj (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月3日
Joson
Joson (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
Peer
Peer (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月26日
Larisa
Larisa (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月25日
Aidan
Aidan (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月23日
AYANE
AYANE (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月19日
Martin
Martin (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月19日
I have mixed emotions for the Granbell. I had booked a Deluxe Double Room, Sea View so we could watch the sun set from the balcony or soaking in the bath for our last evening in Sri Lanka. Arrived at 4.30 & apparently there was ‘fault’ with our room so we were put in a ‘temporary’ room. Which to be fair was very nice and if that was the room I had booked I would have been happy with it. I was told it wouldn’t take long for our proper room to be available & I would get a what’s app message advising me (no what’s app message was received). We waited patiently for 2 hours, watched the sunset through a dirty window (not the romantic dream I have wished and paid for). I chased reception several times. Sometimes hung up on and sometimes put on hold indefinitely. I remained polite throughout. Eventually someone came & took our bags to our new room 2002. The room was excellent and my review would have been completely different if the mess up
in reception hadn’t occurred. We ended up getting room service as we were shattered from traveling all day and the time we were given our room meant our evening plans had to be changed. Nevertheless the room service food arrived and was still hot and tasty (just as a heads up they ask for payment when they deliver the food, I wasn’t given an option to pay at check out which was fine by me). The bed was very comfortable & We both slept well. I did request a gel pillow but it didn’t arrive (no surprise there as the request went via reception)!