Hotel had some maintenance going on the floor above room but wasn’t mentioned at Check in.
tim
tim (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 8 日
Serena
Serena (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 8 日
Ok for price
It was an ok stay for $107. Room was “newly renovated” but the bed was definitely not new. Hallway noise could be an issue if it’s busy. Nice large tub for soaking.
Sharron
Sharron (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 8 日
Jeffrey
Jeffrey (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 7 日
tim
tim (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 7 日
Dillon
Dillon (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 6 日
Reserved a newly renovated room, but we didn't get that. Too much of a hassle to go back down to check in and wait in line to get it changed.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 6 日
Dillon
Dillon (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 6 日
Danny
Danny (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 5 日
Military spouses don’t matter!
The casino security would not accept my “spouse” military ID to allow me to enter the casino even though it is a government issued ID with my photo and date of birth!
Tina
Tina (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Nice rooms
Great stay. Staff was efficient, quick check in and out. Rooms were very clean. Comfortable beds. Lots of things to do inside hotel.
Rodrigo
Rodrigo (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 4 日
Hotel is beautiful, stated in a lower floor so was a renovated room. Very nice rooms. Service was sub par. Took 5 hours to get towels… literally. Only one food option really. Couldn’t find a coffee shop at a “resort”. 21 and only pool only real amenity outside of casino. Not much to do in Shreveport so would have been nice to have some additional options for entertainment. Probably won’t stay again and will try another resort if I have to visit the area.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 3 日
Summer
Summer (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 2 日
Tyler
Tyler (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 2 日
Tammy
Tammy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 29 日
Ashley
Ashley (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 29 日
frederick
frederick (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Taaffe
Taaffe (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Good
Donsha
Donsha (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 27 日
Sink puked out black stuff and the shower was cold do not stay on third floor.
Thomas
Thomas (5 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 26 日
Failure to disclose charges upfront
I made a reservation for a set price. When I checked out my card was debited $20 for a convenience fee regarding usage of gym (did not use) and internet (which I did not use). They need to indicate upfront what the charges are