Crowne Plaza Niagara Falls NY Riverside by IHG

3.5 star property
Riverfront hotel with indoor pool, near Fashion Outlets of Niagara Falls

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Photo gallery for Crowne Plaza Niagara Falls NY Riverside by IHG

Property amenity
Exterior
Banquet hall
Exterior
Terrace/patio
When you stay at Crowne Plaza Niagara Falls NY Riverside by IHG, you'll be within a 10-minute drive of Niagara Falls State Park and Seneca Niagara Resort & Casino. Guests can take a dip in the indoor pool or grab a bite to eat at Bella Vista Ristorante, which serves breakfast, lunch and dinner. A fitness centre and a bar/lounge are other highlights. Fellow travellers say great things about the helpful staff and restaurant.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Gym
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour business centre
  • Business centre
  • 4 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Computer station

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is HK$894
HK$1,111 total
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 18 of 18 rooms

Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, River View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 47 sq m
  • Sleeps 8
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, River View

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, River View

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
7001 Buffalo Avenue, Niagara Falls, NY, 14304

What's nearby

  • Fashion Outlets of Niagara Falls - 3 min drive - 3.3 km
  • Niagara Falls State Park - 7 min drive - 7.6 km
  • Rainbow Bridge - 8 min drive - 9.0 km
  • American Falls - 9 min drive - 9.0 km
  • Cave of the Winds - 9 min drive - 9.0 km

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 35 min drive
  • Niagara Falls Station - 14 min drive
  • Niagara Falls Station - 14 min drive
  • Niagara Falls Station - 17 min drive

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Olive Garden - ‬4 min drive
  • ‪Panera Bread - ‬4 min drive
  • ‪Burger King - ‬4 min drive

About this property

Crowne Plaza Niagara Falls NY Riverside by IHG

When you stay at Crowne Plaza Niagara Falls NY Riverside by IHG, you'll be within a 10-minute drive of Niagara Falls State Park and Seneca Niagara Resort & Casino. Guests can take a dip in the indoor pool or grab a bite to eat at Bella Vista Ristorante, which serves breakfast, lunch and dinner. A fitness centre and a bar/lounge are other highlights. Fellow travellers say great things about the helpful staff and restaurant.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 141 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (dogs only, 1 total, up to 18 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised

Internet

    • Free WiFi and wired internet access in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • On-site self-parking (USD 10.00 per night)
    • On-site extended parking (fees apply)
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Fishing nearby

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference space (8673 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 183
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 106
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 84
  • Lever door handles
  • Well-lit path to entrance

ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

STAR_OUTLINE

Special features

Dining

Bella Vista Ristorante – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • 9 per cent destination fee will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 9 to 18 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Self-parking costs USD 10.00 per night
  • Extended parking is available for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Union Pay
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Four Points Sheraton Niagara Falls Riverfront Hotel
Four Points Sheraton Riverfront Hotel
Four Points Sheraton Niagara Falls Riverfront
Four Points Sheraton Riverfront
Four Points Sheraton Niagara Falls Hotel
Four Points Sheraton Niagara Falls
Four Points By Sheraton Niagara Falls Fallsview Hotel
4 Points By Sheraton Niagara Falls Fallsview
Hotel Fallsview Plaza
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls
Niagara Riverside Resort BW Premier Collection
Crowne Plaza Niagara Falls NY Riverside by IHG Hotel
Crowne Plaza Niagara Falls NY Riverside an IHG Hotel
Crowne Plaza Niagara Falls NY Riverside by IHG Niagara Falls

HELP_OUTLINE

Frequently asked questions

Is there a pool at Crowne Plaza Niagara Falls NY Riverside by IHG?

Yes, there's an indoor pool.

Are pets allowed at Crowne Plaza Niagara Falls NY Riverside by IHG?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Crowne Plaza Niagara Falls NY Riverside by IHG?

Yes. Self-parking costs USD 10.00 per night.

What are the check-in and check-out times at Crowne Plaza Niagara Falls NY Riverside by IHG?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Crowne Plaza Niagara Falls NY Riverside by IHG?

No, this hotel doesn't have a casino, but Seneca Niagara Resort & Casino (7-min drive) and Casino Niagara (10-min drive) are both nearby.

What is there to do at Crowne Plaza Niagara Falls NY Riverside by IHG and nearby?

Have fun with activities such as cycling, fishing and hiking, and practise your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.

Are there restaurants at or near Crowne Plaza Niagara Falls NY Riverside by IHG?

Yes, there's an on-site restaurant, Bella Vista Ristorante.

What's the area around Crowne Plaza Niagara Falls NY Riverside by IHG like?

Crowne Plaza Niagara Falls NY Riverside by IHG is located by the river. Popular attractions include Niagara Falls State Park, which is 6 minutes away by car. Travellers say that this hotel is in a good location.

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Crowne Plaza Niagara Falls NY Riverside by IHG Reviews

Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
View
Bed
Restaurant
River
Bathroom
Breakfast
Children
Location

Reviews

10/10 Excellent

Nice hotel
SUBHASHBHAI, 1-night trip

10/10 Excellent

Very nice place
omar, 1-night trip

8/10 Good

Excellent stay, everything very good
laura, 1-night trip

10/10 Excellent

Nice hotel in the river with great views and atmosphere. Clean and I would stay there again
Todd, 1-night trip

8/10 Good

View of river easy parking
Rodney, 2-night trip

10/10 Excellent

Location on the edge of the river, pool view room had view of river also! Clean, inviting surroundings throughout.
Catherine, 1-night trip

2/10 Terrible

Not clean for real it's a beautiful location but 😔
mamadou, 1-night trip

10/10 Excellent

Check in was very easy and the room was clean
Courtney, 1-night trip

10/10 Excellent

Staff was wonderful! Would not hesitate to recommend
Alison, 1-night trip

8/10 Good

The staff were very friendly and customer oriented. They are dog friendly but we weren't able to take our dog to the lower deck outside. I suggest that they keep the upper deck pet free and the lower deck pet friendly.
Linda, 1-night trip

8/10 Good

Perfect
SURYA, 2-night trip

2/10 Terrible

One elevator and the matress was sunken in. Had to sleep on the floor. Rough place to stay.
russell, 1-night trip

10/10 Excellent

Great Hotel

Great room, great view, great food, great service
1-night trip

10/10 Excellent

Great location.
KEYA, 1-night trip

8/10 Good

The distance to the falls
Denice, 2-night trip

6/10 Okay

BEDS WERE UNCOMFORTABLE
Mary Jane, 6-night trip

6/10 Okay

Room and hotel is dated, no microwave, area around the hotel is rundown , view of the water is nice.
Jay, 2-night trip

10/10 Excellent

The view
Edy Josue ruiz, 1-night trip

6/10 Okay

Had to keep shades down in the room , steps to the pool right outside rooms windows.
Jose, 2-night trip

6/10 Okay

V
Tony, 1-night trip

6/10 Okay

The view of the river was gorgeous. Staff was very nice. One of the elevators wasn't working and we were on the 8th floor
Lisa, 6-night trip

6/10 Okay

Our room and view were as described at time of booking. Room and hotel were clean which is always a plus. Location of the hotel is great between Buffalo and Niagara. Building only had one small elevator which I really think they should have disclosed at the time of booking. Especial when we booked a premium room. Time waiting for the elevator around check out was extreme and frustrating many guest.
Brian, 2-night trip

6/10 Okay

Needs renovation!
Neha, 1-night trip

10/10 Excellent

My stay was great. Easy to check in and out and great customer service. Will visit again!
Jac'Quita, 1-night trip

10/10 Excellent

Close to Canada port of entry

Very nice hotel, room with Jacuzzi was excellent. Wife liked breakfast.overall would recommend
Jose Luis, 4-night trip